I have applied for update on wednesday, but still not received the app code. when will i receive the code?, i have applied for update on wednesday, but still not received the app code. when will i receive the code?
as above
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
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Similar Messages
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When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciatedThis can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others. -
I was using a different itune id and now a new one but when i want to update the old app its always asking for my old app id.
Is there a way to change my old app to my new id so that i dont have to use my old id?There is no other way you can do now. Actually, you don't need to create a new Apple ID account, you can change the Apple ID from old email account to other email accout easily by all the steps below.
1, Open iTunes > iTunes Store > log in old Apple ID > Click on your apple ID on the right hand side on top > choose account > Apple ID > Edit
As long as you only change your Apple ID, then all the old apps are still under your new email account as well as you can keep downloading new apps. -
I keep getting updates from my app store but yet when I go in and update it starts the process but then a message pops up that says the download cannot be done at this time. I have had to delete a few apps because of this. I have also signed out and signed back into my account and turned my phone on and off and still does the same thing. Help!
Hi tmcrae
First check that your device is not full, maybe you may have to delete some photos or apps to make space to do updates. if its not full then you will have to try pluging it into your pc/mac running itunes then doing a backup and restore. Then you should be able to do your updates.
Sorry but i cant think of any other way if its showing as installed already but is not there.
Hope that helps
Delboy1066 -
I created a new ID for my Iphone, because the old ID was an email address I no longer have. Also, the phone wouldn't recognize the password I have always used. Now the problem is when I try to update my apps, it automatically wants to use the old ID. I've set the new ID for the phone, but it defaults to the old one when asking for a password to update apps.
That's because all apps are forever tied to the Apple ID used to obtain them, & can only be updated using that ID.
To use your new ID with these apps, you'll have to delete them, then repurchase. Or, contact iTunes support, explain the situation, & ask that they add these apps to the download queue of your new ID. -
I have successfully created a new Apple Id. But when I am trying to update my apps on my iPhone5C, the old Apple Id is appearing. Please let me know how to update?
You should be able to log out of an account by tapping on it in Settings > iTunes & App Store and you can then log in with your new account.
Any content that you downloaded with your old account will remain tied to that old account, so only that account can potentially redownload them and/or download updates to its apps. You should be able to reset the password on an iTunes account via http://iforgot.apple.com e.g. by answering the account's security questions. -
After updating to ios 5, my calendar sometimes freezes when entering a new event. I have tried syncing but it doesn't fix the problem. Are there any bug fixes for this? Any ideas would be great thanks, I don't really want to have to reset everything!
Try to reset the iPod by pressing the home and sleep button for about 10sec, until the Apple logo comes back again. You will not lose data doing a reset, but it can clear some glitches after installing new software or apps.
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I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!
Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
Anyone have problems with apple ID's? I have the correct ID in my settings but when I try to update my apps my ID shows my first name and last name but not my ID? I'm not sure what else to do because I've made sure I have the correct ID in my settings! Anyone else have this issue?
I think its meant to show your name, not your ID.
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Trying to do a password update but it asks me for a four digit pass code. Does anyone know if that would have been a significant date or set of letters or numbers I was prompt for in the past when I first bought my phone? Thanks.
It rather depends on where you are seeing the demand for a passcode. If, as I assumed, you are trying to change the password at http://appleid/apple.com then that will ask for a passcode if 2-step verification has been set up. On the other hand, if, as Csound1 has assumed, you have changed the password on that website and are trying to enter it in your phone (for which you need to sign out completely before you can do this) and are being asked for a passcode that can only be one you set yourself (unless of course the phone is second-hand in which case that would open a whole new can of worms).
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I have 4s. After I updated ios7.0.3 my wifi is geyed out. I expected after ios7.0.4 update wifi will work again, but does not. It annoying, because I have to use my data... Does anyone know when it will be fixed or does anyone have the same problem?
I have the same problem. After the upgrade, my wifi is greyed out, and the battery won't hold a charge long. I reset all the settings, tried all the things suggested by Apple, but it didn't work. I took the phone to Verizon, but they said they can't fix it, go to Apple
I made an appointment at the Genius bar, where the staff was incredibly rude and dismissive. A representative told me that the wi-fi is broken and I would need to buy a new phone for $200, because mine is out of warranty. I'm due for an upgrade in a few months, so I'm not going to pay $200 for another 4S now. I'm also not going to buy any more Apple products. Their upgrade caused this problem, and they are not standing behind their producet. -
When I go to buy an app that isn't free it asks for my security question but I don't know what my security question is so I go to change it and it said it will send the info to this email that I don't even have. What do I do?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Recently when I connect my iphone 4 to my Mac for normal synchronising i found after a few minutes all my purchased apps were deleted and gone ? I have no problem to retrieve them back but that is exhausting and I am feeling sick ? what is the problem ? please help me and thank you
Make sure Sync Apps is checked on the Apps tab of your iTunes sync settings and that all the apps are checked that you want on your phone. Also be sure that your computer is authorized for all Apple IDs used to purchase your apps (and other media) in Store>Authorize this Computer.
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I've just started using the App Tabs. I think this feature could be handy but why are the sites not updated when I start Firefox. Now I have to manually update the site which is somewhat of a downer. Does any of you know where I'm going wrong?
To answer the post title FireFox save all downloads automatically in the download folder, which you can find in the Documents folder. If you want to choose where to save your downloads go to tools>options>check always ask me where to save files.
Secondly, I am assuming you have IE 8 installed as this is the only version that supports this fix that is currently not in beta. Go to control panel>internet options>advanced tab and reset the settings at the bottom. This may or may not fix the problem but it is a good first step. -
I have just down loaded the new iTunes and after completion i discovered that all of my imported non-purchased music was missing and my purchased music was now only available from the cloud.
How do i retrieve the old vertsion of iTunes? I also do not want to use the cloud as i prefer hard drive storage, can i retrive my files from the cloud and de-activate / block it from my windows laptop?
Help?iTunes: Finding lost media and downloads - Support - Apple
If you have non-itunes music on your computer still, you should have no problem relocating them and reuploading to itunes.
Hope this helps.
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