I have apps that I didn't purchased what do I do
I Have apps that I didn't purchase what do I do
If you didn't buy them, and nobody else has access to your account or devices and bought them, then try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/ contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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As I update my apps in 4S and go to the purchased section that is in iCloud but not on the phone, I'm noticing apps that I didn't purchase in the first place. Has anyone else noticed this?
That is weird. I can't figure out why [http://maps.bing.com Bing Maps] won't hold a thumbnail but I do know why iCloud.com can't. It's because Firefox doesn't save thumbnails for sites that have https:// addresses. HTTPS is used by sites for security reasons. And last year there was a issue w/ Firefox saving thumbnails of HTTPS web pages, that when these thumbnails were enlarged or zoomed in, you could see privacy sensitive details like banking info, etc. This was b/c Firefox took random thumbnail screenshots anytime during the https:// site visits instead of just saving a thumbnail of only the very 1st visit to the https:// page and then taking no more thumbnails for that site.
But my idea above maybe not be fool-proof either. B/c if you have already saved your password and username for the https:// site to auto-login, then the very 1st page for the https:// site could contain sensitive personal info and get included in the thumbnail.
So I believe they are working on a solution to fix this problem.
Could you list the other 6 of the 9 sites you mentioned don't save thumbnails so someone else can test them? -
HT2534 How do I get a refund on an app that i didn't purchase?
Hi,
I've recently purchased an app for $0.99. Couple days later, I received a bill in my email with another app (cost $4.99)that I did NOT purchase. I've only wanted to and agreed to purchase one app and not the other that I don't even have or use on my ipad. Did this happen to any of you? How do I get a refund on this situation? If any of you know how to solve this, please hlep! Thank you.You can contact iTunes support via this page and explain and see what they do (in theory they should credit or refund you) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I have apps that needs to be updated that shows my old account. How do I delete this info without losing my purchases?
iTunes purchases cannot be transferred between accounts. If you no longer wish to use the old account at all, you should delete those apps and repurchase them with the new account.
On the other hand, you could also (and should have before creating a new account - contact iTunes support to deal with account security: https://getsupport.apple.com/Issues.action -
I was charged for an app that I did not purchase / did not intend to purchase. It is very expensive and need to have a refund!
http://www.apple.com/support/contact/
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According to Apple have bought an app that I've never bought, what can I do?
According to Apple have bought an app that I've never bought, what can I do?
Hello Tobott,
And welcome to Apple Discussions!
No, you can redownload the App by following the instructions provided in this Apple support document.
[How to redownload purchased apps from the App Store|http://support.apple.com/kb/HT2519]
Hope it helps.
B-rock -
Help please :(.
It appears that you have updates/apps on the iPod that were purchased by more than one iTunes account. Yu have to log into the account that purchased them to update them. You will have to update then one at a time until the remaining apps that need updating were purchased from one account.
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I have app that I can buy from App Store before now that app not on App Store , I want to transfer from my iPad to phone 5 , how can I ....
Transfer the app into iTunes on your computer and then sync the app to the iPad. If you have never synced with iTunes before, it will be a little more complicated that that, but you can still do it if you follow the instructions in the user tip below.
If you are already syncing with iTune, it will be very simple and easy to do.
How to transfer purchases into your iTunes library
http://support.apple.com/kb/HT1848
If you have never synced with iTunes, read this for the instructions.
https://discussions.apple.com/docs/DOC-3141 -
I have apps that I downloaded from a friends computer and some from my own to my ipod.When I try to sync them to my computer it will only sync my apps and save them. Is there something I am overlooking to get all of them to sync and save
Your friends Apps are not your Apps... If you want those Apps you will need to Purchase them.
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With the iTunes runtime error, the only solution seems to be to uninstall iTunes. If I can't open iTunes as it currently the case because of this issue, therefore I can't backup. What happens to all the audio CDs, books, etc. that I've uploaded to iTunes that I didn't purchase through iTunes when uninstalling. Can I be assured that these are in the Cloud also?
See Troubleshooting issues with iTunes for Windows updates.
There is a link to an iTunes library backup tip within, along with other advice on getting iTunes reinstalled and working again.
You don't need iTunes to be working to backup the library. You do need iTunes to be working to backup or restore your device...
tt2 -
I have apps that say they are open in the apps updates, how do I get them to close in the app updates?
This is normal under iOS 7. The App Store app shows all apps you have updated and are displayed in an "updated" list. The apps will drop off of the list in a few weeks or so. If they show as being updated, then they have in fact been updated. They will remain in the "updated" list until they are dropped off after a time.
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I have apps that want to get updated but when i try to update them, the progress bar appears but also dissapeares again, the app isnt updated..
I keep trying but i cant update the apps..First reboot the iPad by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
If that doesn't work then reset the phone by going to settings/general/reset/reset all settings -
I am having trouble sending text messages. They aren't always going through. And sometimes I'm not receiving text messages. I also have voicemails that I didn't receive until late at night that were left early in the day. I need to resolve this issue ASAP!
julie@remax,
I know that this would concern me just the same and we want to make sure that your device is connected and receiving these notifications when available. How long have you been having this issue? Are you receiving a specific error message when sending a message? Are you aware if this happens in one location specifically or everywhere you go? Does the issue with messaging occur with all numbers? Share some details, so that we may assist.
AdamG_VZW
Follow us on Twitter @VZWSupport -
I have apps that are hiding.
I have apps that are hiding, in my usage section the names of all the missing apps gave no titles only the app icon? I can't reset them or open the apps? This happened after this current update. I have a iPad air 7.06, please help cheers, and yes I have tried resetting.
I don't know if you ever got it working, but I found the following website that has some suggestions:
http://www.labnol.org/internet/download-apps-stuck-on-waiting/25793/ -
I have apps that will not update that have been like that for a while.... why will they not update???
Yes apps are stuck on "waiting" one has been like that for a month and my other ones still wont download
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