I have apps to update and it came up with sign in I've done that and suddenly it's saying my account details are declined, I've double checked everything and still saying the same thing so now I can't update or purchase anything.. Help?

Need help in knowing what is up with my iTunes account since I have no idea, I've put the correct bank details in and double checked everything but still saying it's declined, can't update or purchase anything due to this problem, help??

Mail: Troubleshooting sending & receiving email messages

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I have a 27" desktop mac running with OSX 10.6.8. The bluetooth keyboard started not typing when some of the keys are pressed. Plugged in a wired keyboard, started doing the same thing. Now the cursor moves but cannot select anything. Suggestions?

I have a 27" desktop mac running with OSX 10.6.8. The bluetooth keyboard started not typing when some of the keys are pressed. Plugged in a wired keyboard, started doing the same thing. When opening up a browser or application, the cursor moves but cannot select anything. Suggestions?

Maybe something in these Apple support articles will help.
Keyboard Doesn’t Work
Keyboard Keys Do Not Respond
Keyboard/Mouse – Troubleshooting Wireless

Firefox will not fully load and run anymore just out of the blue when I click to run it it just sits and does not respond I have totally uninstalled and reinstalled this many times and it still does the same thing why would it stop working?

When I booted my computer up from cold and click firefox to run it sat there and tryed to load instead it sits there and does the nor responding thing. I have totally uninstalled the program a few times and re installed a new download and the same thing happen. I can not run firefox any longer and i have run it everyday for a very long time. This seems to be the only program with an issue.

None of the stuff in " http://kb.mozillazine.org/Locked_or_damaged_places.sqlite " helps. I have tried and tried and I have even wipe the computer clean still didn't help. I got the same problem as he/she has got in the first posted. Can add some web pages but not all the web pages I want.. I should have never updated to 3.6.13... That's when it all started for me, from that version..... Now Version 3.6.14 is out, I was hoping the version 3.6.14 might would fix the problem wrong again....
Funny thing is i can not even Bookmark Firefox.com!!!!!...lol
So any ideas on how to fix it other than the link giving would help.
Thanks.

When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?

When I connect my ipod to my computer it opens my documents and won't show up in my itunes and I have unistalled then reinstalled itunes and reset my ipod twice and it stills does the same thing how can I make it so that it shows up in my itunes?

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

TS1398 my wi-fi has full bars, says i am conected but never puts a check by the name of network,i have reset settings and it still does the same thing. i dont think it is my wi-fi because my other computers are able to get on just fine. please help.

wi-fi has full bars, says i am conected but never puts a check by the name of network,i have reset settings and it still does the same thing. i dont think it is my wi-fi because my other computers are able to get on just fine. please help.

There are two ends to a wifi network. Try rebooting your router.

HT1476 my iphone 4 is only charging while off and everytime i try to reset it it still does the same thing does anyone know how to fix this ?

my iphone 4 is only charging while off and everytime i try to reset it it still does the same thing does anyone know how to fix this ? ive tried resetting 5 times already , ive tired different plugs and usbs , nothings working

You will need to contact the app developer if your having problems with a 3rd paty app. See if they have a support forum.

Macbook pro 2010...cursor is acting crazy jumping everywhere and responding very slow...thought it was the track pad but I plugged in a mouse and it still does the same thing...is this a virus?..and can someone please help?...

My Macbook pro is acting Crazy....the Cursor just keeps on jumping everywhere and not responding when I use the trackpad....Even when it does respond it is very slow...I thought it was the trackpad acting up but realized it wasnt when i plugged in a mouse and it still did the same thing...this happened one other time and shortly after my computer froze...I had to restart for it to work but restarting dosent help this time...can someone please help?...Is this a Virus?

It is not a virus. See my Mac Virus Guide*.
As to what it might be, that's hard to say. You should try some basic troubleshooting... Repair the hard drive with disk utility. Boot in safe mode and see if it happens then, log in to a different user account and see if it happens there, reboot from another system and see if it happens.
Apparently some people have had this kind of problem caused by swelling batteries that push on the underside of the trackpad and cause all kinds of strange problems. Is your machine's underside deformed at all?
* Disclaimer: links to my pages may give me compensation, and should not be taken as endorsement of my services by Apple.

I let my iphone 4S die completely and after i put it on the charger it cuts on then cuts right back off and keeps doing so. i left it on the charger all night and when i woke up its still doing the same thing. please help

i let my iphone 4S die completely and after i put it on the charger it cuts on then cuts right back off and keeps doing so. i left it on the charger all night and when i woke up its still doing the same thing. please help

imanfromsweden wrote:
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....
On belhalf of my fellow volunteers, the answer is, "We'll try our best."
My advice is to try not to treat this like it is a paid service provided by compensated professionals. Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice.

HT201272 I try to download music I purchased and it won't download. It comes up and says "download error. Tap to retry." Every time I retry it does the same thing. Why is my phone doing this??

I try to download music I purchased and it won't download. It comes up and says "download error. Tap to retry." Every time I retry it does the same thing. Why is my phone doing this??

Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I bought garage band from the app store and downloaded it to my mac mini. When i try to open a screen comes up explaining i need to down load missing files. I do this but when try to open GB again the same thing keeps happening! Can anyone help.

I bought garage band from the app store and downloaded it to my mac mini. When i try to open a screen comes up explaining i need to down load missing files. I do this but when try to open GB again the same thing keeps happening! Can anyone help.
Thanks
Hugh Lockwood

Hi, Hugo,
In similar cases it helped to remove the GarageBand "Preferences" file from the User Library.
Open the folder
your home folder > Library > Preferences
and move the file "com.apple.garageband.plist" to the Desktop.
Then try again to launch GarageBand.
Regards
Léonie

TS3274 My iPad charges for a minute or so then stops... When reconnect the chargers, it still does the same thing..

My iPad charges for a minute or so then it stops... I reconnect the charger, it still continues doing the same thing... Any way out pls....

Hello there, batulububa.
The following Knowledge Base article although written for iPhone can be used in troubleshooting your iPad battery issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Specifically the following:
Battery does not charge from the USB power adapter
Important: Only original iPhone can be charged from a FireWire-based power source. If iPhone is connected to a computer that's turned off or is in sleep or standby mode, the battery may drain.
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
Also refer to iPhone and iPod touch: Charging the battery.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I talked to a advisor and she said to back up and restore my ipod because the home button on my ipod touch is not responding so i did and it still does the same thing i would have to press it repeatedly just to close an app

My ipod home button just doesnt respond properly anymore and my head phone jack is still messed up even when i restored everything and went to factory settings so im guessing its a hardware issue and i wanted to know how to send it back for repairs please thank thank you =^.^=

Don't listen to any of them...
Just recalibrate it! I have a similar issue where I kept pressing my home button and nothing worked.
Here are some websites the tell you how to fix it!
How to recalibrate: http://nealbo.hubpages.com/hub/Recalibrate-Unresponsive-iPhone-Home-Button
How to fix: http://nealbo.hubpages.com/hub/Fix-a-broken-unresponsive-or-sticky-iPhone-Home-B utton
And if both suggestions don't work, go to settings, General, Acessability, and turn on assistive touch so that a little circle appears in the corner, tap it and tap home to work as your home button!

When I try to go onto itunes it says its corrupted and needs to be re-installed? I've been trying to do this but it still does the same thing. How do I get my music back?

My itunes comes up corrupted and won't let me into my music? How do I get my music back?

Is it the application that says it is corrupted, or is it the library? Precision and little details are important and helpful when you provide them with the question.
If it is the library, try rebuilding it.
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451

My iPad is connected to wifi,but every several minutes later,I just can not connect to webpage,then I have to shut off iPad and turn it on again,and several minutes later the same thing happens again,how can I deal with this?

Why I can not go to webpage even wifi is on?it happens every 6 minutes.......

Is it the same webpage everytime? And is it exactly 6 minutes?
If you have control over the modem and wifi router, i.e. your personal router in your home, I would powercycle your modem and router and see what happens.
1. unplug the wifi router's power cord
2. unplug the modem's power cord
3. wait 10 - 15 seconds (I usually wait about a minute)
4. plug the modem back in and wait for it to stabilize
5. plug the router back in and wait for it to stabilize
6. try to to to the web page again.
And while I am waiting for my modem to start back up and get itself connected to the internet I usually restart my iPad/iPhone. Hold the Home button and the Power button down at the same time, wait for the apple logo to appear and then wait for the device to to a restart. Very much like rebooting your PC.

TS2446 Everytime I type my password in it says my ID is disabled. I did the email thing but still does the same thing. What can I do?

I do I get my ID from being disabled so I can buy songs? I tried the email thing about 5 times.

Have you tried logging out of your account and then logging back in to see if that refreshes your account on it ? On and iPod Touch you can log out by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6), and you should then be able to log back in.
If that doesn't fix it then you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have apps to update and it came up with sign in I've done that and suddenly it's saying my account details are declined, I've double checked everything and still saying the same thing so now I can't update or purchase anything.. Help?

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