I have asked now twice!!!! Did iTunes make a change that makes AUDIO cd's not read on older cd players? The iTunes AUDIO discs I burn in mixes no longer play in my 2004 Chrysler, 2006 Toyota, or my home cd player. PLEASE HELP.

ByteMeNow wrote:
Where soes someone go to get offical help wth Apple iTunes?
You would call Apple Support, for which you would probably be charged for the support.
Note that just because those CDs work with your old computer doesn't mean that it's still not an issue with those CDs and the burner in your newer system. Some CD brands just don't work well with some optical drives. If you haven't tried a different brand, and if you're using CD-RW trying CD-R, I would suggest you give that a try just to eliminate that possibility.
Regards.

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I put a CD on my itunes and uploaded it to ipod touch...half the songs are working and the other half are gray-I can't delete or play them on my ipod touch. they work on my computer though. please help

help

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please help!

I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

It was time to upgrade my itunes to 10.5, but when I did it tells me that Apple Application Support was not found to uninstall and then reinstall itunes. I have done this a number of times what is wrong?

It was time to upgrade my itunes to 10.5, but when I did this it tells me that Apple Application Support could not be found and that I needed it to run itunes. Then to uninstall and reinstall itunes.. I have done this several times over the past two weeks what it wrong?

Hi marian289,
Thanks for using Apple Support Communities. This article has steps to thoroughly remove and reinstall iTunes that may help:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari

I recently upgraded from OS 10.5 on a PowerMac G5 to an early Intel Mac running 10.7.5. To my consternation, I now find that my scroll wheel operates backwards from what I'm used to. Did Apple make a change that caused that? Is there any way around this?

I recently upgraded from OS 10.5 on a PowerMac G5 to an early Intel Mac Pro running 10.7.5. To my consternation, I now find that my scroll wheel operates backwards from what I'm used to. Did Apple make a change that caused that? Is there any way around this?

Apple didn't make this easy, did they! When Lion first came out, I think that check box was under the Trackpad heading of the System Preferences, whether you actually had a trackpad or not. I take it there's nothing there, either?
I plugged a plain ol' three button Logitech mouse into the iMac, and while the Mouse panel options did change some, the same check box for Move content in the direction of finger movement when scrolling or navigating was there.

I have been charged twice for coins for a game that was downloaded thru the itunes store, how do I get reimbursed or cancel charges

I purchased coins to play a game thru iTunes store on a game that was downloaded from the apps, however both times I purchased the charges were recorded at least twice, once it was charged three times. How do I get these reimbursed or reversed?

You can contact iTunes support via email via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT4436 we have 5 devices on one itunes account how do I give them each their own icloud account and still share the itunes account?

we have 5 devices on one itunes account how do I give them each their own icloud account and still share the itunes account?

You need a unique AppleID for each iCloud account. So grab some free gmail, hotmail, aol, yahoo or whatever email addresses to make five new AppleIDs. Now, everybody make an iCloud account for themselves, and keep the existing shared AppleID and password just for use in the iTunes and App Stores. You can also each use your own unique AppleIDs to make iMessage accounts and keep those separate as well.

I have an older ipod...ever since I updated the itunes software my ipod no longer works in my car. my car is a 2013 mercedes E350. Is there a way to go back to an older version of the itunes software?

I have an older ipod...ever since I updated the itunes software my ipod no longer works in my car. my car is a 2013 mercedes E350. Is there a way to go back to an older version of the itunes software?

If it's an older iPod, its software is not being updated by Apple. So, I don't see how updating iTunes would make the iPod not work with the car's audio system, since iTunes just updates the song files (not how the iPod operates).
Does the iPod work by itself (play songs), when disconnected from the computer and iTunes?

I have many of those lost photos on my iPod. How can I import those to my MacBook Pro without the iTunes synchronization kicking in and removing them?

I lost rather a lot of photos on a corrupted external storage device. I have many of those photos on my iPod. How can I import those
photos into my MacBook Pro without the iTunes synchronization function kicking in and effectively deleting those photos I want to
import from that iPod? Any assistance would be greatly appreciated as those photos now only reside on that iPod...

The photos you synced to your iPod through iTunes are no longer in their full resolution, but instead are scaled down thumbnails of those photos. So if you do manage to get them off your iPod, they will be quite small in size compared to the original ones you lost.
In order to get them off of your iPod, you'll need the help of some sort of 3rd party software. Here is one option.
http://www.macroplant.com/podtopc/
B-rock

After restoring iPhone 4, iTunes is telling me that my SIM card is not supported. It is the same SIM I have always used with this phone.

After restoring iPhone 4, iTunes is telling me that my SIM card is not supported. It is the same SIM I have always used with this phone. What action can I take to convince phone that the SIM card is OK?

Hello again, update time.
Finally got to speak to a senior technical advisor at Apple today who was most confused until he back-tracked and double checked all the basics. He then realised that the actual serial number of my original phone (from the proof of purchase I sent him) was different to the one that they had recorded when they made the swap. I think he said it was out by one character and was actually showing as a mobile connected to AT&T (from the States). He said that the replacement phone was then set-up as per the serial number they had typoed into their system as locked to AT&T. The genius who did the swap at Apple Doncaster must have placed an unlock on it at the time in order for my 3 SIM to work at all. Therefore when I restored it, it returned to the settings of the incorrect original phone serial number!
So... Apple tech advisor said he can rectify the records and re-set the factory setting to an Australian iPhone on the 3 network within 12-24 hours. Fingers crossed all is good by tomorrow afternoon.
Thanks for your suggestions though, I had been trying everything to get it to work as I'm sure you know how hard they are to live without once you've got used to living with one!
Cheers, Tom.

HT204053 I have different icloud and iTunes id's and I want to do homesharing for all my devices. I'm trying to set up a new iMac but homesharing is not working. SHould it be the itunes or iCloud id?

I have different icloud and iTunes id's and I want to do homesharing for all my devices. I'm trying to set up a new iMac but homesharing is not working. Should it be the itunes or iCloud id?

Welcome to the Apple Community.
Preferably your iTunes account, but it shouldn't really matter for getting homesharing turned on, as long as it's a valid ID.

I have Windows Vista and my iTunes is v 10.5, I have an iPhone 3GS and an iPhone 4. Everytime i try to update my phone to iOS5 it stops on Backing up and freezes. What can i do? Do i need to upgrade my phones on a Mac? Please help!

I have Windows Vista and my iTunes is v10.5, I have and iPhone 3GS and an iPhone 4. Everytime i try to update my phone to iOS5 it stops on Backing up and freezes. What can i do? Do i need t upgrade my phones on a Mac? Please help it would be greatly appreciated.

Your expectations are not based in reality.
Your G4 will not run iCloud. There will be no upgrade from Mobile Me to iCloud for you with that machine unless you do it manually, and only mail will work without further expenditure.

Have in iPhone 4 that's not been ANY trouble in the last 18 months that I've had it, but all of a sudden it is not allowing me to connect to the iTunes shop. It's on ios7, and I've not tried to sync to my computer yet, but I thought I'd try here first

Have in iPhone 4 that's not been ANY trouble in the last 18 months that I've had it, but all of a sudden it is not allowing me to connect to the iTunes shop at all. It's on ios7, and I've not tried to sync to my computer yet, but I thought I'd try here first

Hi there northwave8,
You may find the troubleshooting steps in the article below helpful.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W.

HT204406 Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process

Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process (Gathering information about your Itunes library)?

JohnCullison wrote:
For the last few weeks, the iTunes store has been displayed with empty graphic rectangles (with a blue box containing a white question mark centered in the rectangles), bits of text, and some buttons. The page extends quite a ways, including what I assume would be all the links to all the music...
If all you are trying to do is buy music, you can easily buy MP3s at any online music download store (e.g. amazon.com) and add them to your iTunes library.

I'm not able to shop anymore in the iTunes Store. It keeps invalidating both by debit cards even though I have ample balance. What do I do?

I'm not able to shop anymore in the iTunes Store. It keeps invalidating both by debit cards even though I have ample balance. What do I do?

If you want to try to clear even more disk space see https://discussions.apple.com/thread/5872318?tstart=0

I have asked now twice!!!! Did iTunes make a change that makes AUDIO cd's not read on older cd players? The iTunes AUDIO discs I burn in mixes no longer play in my 2004 Chrysler, 2006 Toyota, or my home cd player. PLEASE HELP.

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