I have backed up my old phone to itunes, however, when I try to restore data to new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?

I have backed up my old phone to itunes, however, when I try to restore data to my new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?

I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)

Similar Messages

  • HT5624 Restore back up of my iPhone-password not recognised. After restore, itunes can not restore because it says the password is incorrect. But I can sign into my apple account with the password.

    Restore back up of my iPhone-password not recognised. After restore, itunes can not restore because it says the password is incorrect. But I can sign into my apple account with the password.  My iPhone is now set to factory settings as a new phone, what can i do to access the back up from my phone before I reset it. 

    That does happen.  It depends on how hard the server is being hit, as well as the connection speed of your system.  If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

  • I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized.  My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

    I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized.  My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.

    ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.

  • One of my bookmarks i cant get into using the user name and password alli get is the page timed out but i can get into the site by using internet explorer

    When I try to get in the site all I get is session is timed out. How can i correct this

    Try to navigate to that page starting with its home page in case you are using a bookmark.
    Clear the cache and remove cookies only from websites that cause problems.
    "Clear the Cache":
    *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

  • I purchased an audio CD that I then imported into iTunes - I can find (and play) the new music from iTunes - however when I try and load it on my phone I can not see the new album as one that I can select in the music listings available for download.

    It seems that recent additions to my iTunes library are not available for download to my (or my son's) iphone - other albums by the same artist are available.
    Any help is appreciated...

    Audiobooks (and ringtones) are currently a one-time only download from the store. If you don't have it on a backup of your downloads then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How can i delete an icloud account with out password or access to old email

    how can i delete an icloud account with out password or access to old email

    If the old ID ("email address) is yours, and is an ealier version of your current iCloud ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • My old MobileMe account surfaced when I was on a support call. I didn't discover it until the case was closed. How can I replace this obsolete account with my current iCloud account?

    My old MobileMe account surfaced when I was on a support call. I didn't discover it until the case was closed. How can I replace this obsolete account with my current iCloud account?

    Do you mean that you were using the Apple ID which is your ex-MobileMe address? It's still an Apple ID, even though MobileMe itself is dead, and there's nothing to stop you from using it as an ID with Support, or logging in here or in iTunes with it. You should make sure you have a functioning non-Apple email address associated with it.
    Did you migrate your MobileMe account to iCloud before 1 August last? If so, you can set up an iCloud account using it, or if you have already set up a new and separate iCloud account you can still log in with it in System Preferences>Mail, Contacts and Calendars so that it runs alongside your iCloud account.
    If you didn't migrate you can still reactivate the address the same way.
    Anything where you've logged in with the ex-MobileMe address, such as support for something you registered using it or a server such as iTunes, will need to continue using it.

  • HT1719 When I try to drag a song to my shuffle it says "this song is in iCloud and can't be transferred. Why and what is iCloud I havsn't downloades any such thing. Help me get back to the old and simple way of transferring my songs!!!~

    When I try to drag a song to my shuffle it says " this song is in iCloud and can't be transfered. Why is it ? I never downloaded anything like iCloud. I just want to be able to move my music where and when I waNT TO. i HAVE BEEN UNTILL i DOWNLOADED NEWEST VERSION OF ItUNES. gET ME OUT OF THIS!!!

    thats tough man, yeah exchanging it is the best option. But why do people always leave a message saying" i'll probably just by an ipod" and it's usually followed by, "even though i don't like apple or ipod" . I mean fine, if u feel like giving up on the zen micro thats fine, i personally don't care if you're going to buy an ipod. for god sakes ipod isn't even the next alternati've mp3 players, theres plenty. Are u just trying to get the creative people saying "oh man we lost another one to ipod" cuz i'm sure they don't lose sleep over u wanting to buy an ipod instead of a zen. *done ranting*
    Message Edited by bleakreserve on 02-3-2005 06:34 AM

  • HT1304 I have many videos that I have purchased thru Itunes, however, when I try to watch them on my computer (pc), Itunes crashes and shuts down.

    I have many videos that I have purchased thru Itunes, however, when I try to watch them on my computer (pc), Itunes crashes and shuts down.

    Try the following user tip:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • I have several folders setup in my Safari.  However, when I try to add a website to them, it never appears.  When I add a folder and add a website to it, the website appears.  Help?

    I have several folders setup in my Safari.  However, when I try to add a website to them, it never appears.  When I add a folder and add a website to it, the website appears.  Help?

    I thank you for the response.  Apple does some assinine things sometimes and this is one of them.  Ask the planet the difference between a movie and a home video and with the exception of Apple, you'd get 100% consenus on the what difference is.  A home video is something that I shoot, like my kids birthday party.  A movie is something I urchased either via download or a DVD that I ripped.  Unbelievable!   The fact that Apple has chosen not to distinguish based upon which folder I tell it is Movies and which folder is Home Videos is really hard to fathom - sounds like something Windows would do. I find it funny that in my iTunes movies sub-section of the movies section, the movie icons have a cloud icon in upper right corner to distinguish it as bought from Apple iTunes versus no cloud icon for movies that I have ripped - so the distintion was already made and clearly visible.  Now - everything just defaults to "home videos" if I try to import a new ripped DVD - why even bother to have this distinction on the iTunes bar?  WOW!
    As for your direction, I do not understand what you are telling me - what Media Kind and what Options tab are you referring to?  I see no Options tab in iTunes.  Right licking on the movie icon does not yield media kind or options as well.  Gping to the source file does not yield these options either.
    Thanks again for your help.
    Clay

  • I am trying to update my iPod but I can't until I sync it. However when i try to sync it a message pops up and says "Blythes iPod" can not be synced because a session can not be started with this device. What do I do? Help!

    I am trying to update my iPod but I can't until I sync it. However when i try to sync it a message pops up and says "Blythes iPod" can not be synced because a session can not be started with this device. What do I do? Help!

    https://support.apple.com/kb/TS1567
    Ah, it has been mentioned daily esp since iOS 5 / iTunes 10.5 but has always been there as an issue.
    Order of attempts:
    Repair the installers
    Uninstall EVERY Apple component (auto and manual)
    Services: Restart all 3 Apple items (AMS, Bonjour, iPod)
    I* always do the last almost, then launch iTunes, and only then connect iPod.
    IF you see a yellow alert in Devices and Printers or in Device Manager, then I could find NO WAY to fix or repair other than a clean OS. Something messed up the device driver support.
    If/when Windows asks "what to do when it detects iPod"? don't chose any default action, to me, based on hunch and 3 PCs, that seems to mess AMS up for some reason.
    Tried with Windows 7 64-bit Pro and Home Premium, and also Deve Preview 8 (which other than the inability to update iOS to 5.0 seems to run better -- except when it comes to AMS thing! so seems Apple is not on the same page writitng drivers.

  • When I try to open Lightroom5 (creative cloud) I am taken to the Select Catalog screen but I have no catalogs and I am not being allowed to create new ones. What can I do?

    When I try to open Lightroom5 (creative cloud) I am taken to the Select Catalog screen but I have no catalogs and I am not being allowed to create new ones. What can I do to correct this?

    This could be a read/write permissions issue with the destination folder for the catalog. Use your favorite search engine to search for changing disk permissions. What operating system are you using?

  • I have recently downloaded Bootcamp onto my MBP.  However, when i try to expand it from "downloads" it says "Unable to expand BootCamp5.0.5033 into downloads.  Error 2-no such file or directory.  I have tried changing the partition and Zipeg. didnt work

    I have recently downloaded Bootcamp onto my MBP.  However, when i try to expand it from "downloads" it says "Unable to expand BootCamp5.0.5033 into downloads.  Error 2-no such file or directory.  I have tried changing the partition and Zipeg. didnt work.

    You need to read and follow the Boot Camp instructions. Boot Camp Assistant is already on your computer in the utilities forderf. You run Boot Camp Assistant. Part of the process is to to then download the Windows Support software. This download is then installed from within Windows.
    There is no Boot Camp download that needs to be installed or unzipped from within OSx which you seem to be doing.

  • HT1766 i have backed up my old iphone as i want to transfer my text messages to my new iphone but it is not backing up my texts and there is no message option to select to back up in settings

    I have backed up my iphone 3gs to i cloud as i want to restore to my iphone 5 the main item i want to keep is my text messages but it has not backed these up i have gone into settings on my iphone 3gs and into manage storage but there is no option to select to backup messages

    Marcus.
    I feel your pain.
    I have experienced the exact thing.  restore from itunes OR iCloud has successfully restored all my settings, EXCEPT EVERY-SINGLE-MSG.  lol.  Nothing.  Even repeated it., no luck .
    It seems to be a hit or miss.
    I've read people from 3GS-i5, 4s-i5, not having the issue....meanwhile, you and I are lucky enough to have experienced it.  Oh and also it's not across the board.  Some people only lost certain SMS which weren't in their contacts...how odd?

  • HT4993 Forgot apple password, changed it my wife can get into on her phone and on the ipad but I cannot get into the apple account from my phone. What do I need to do?

    We forgot Apple password, changed it. I can't get into Apple but my wife can get into it on her iPhone 5s and we can get into it on the ipad but I can't on my 4S. Any suggestions?

    Hello there, pacase1.
    From what I understand you've changed the password but can't login to a particular feature on your iPhone 4s. If that is the case, the following Knowledge Base article provides some good pointers to use depending on which feature/service you're trying to sign into on your iPhone:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    If the issue is still with your password, feel free to review the following documentation:
    Apple ID: If you forget your password
    http://support.apple.com/kb/HT5787
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

Maybe you are looking for