I have balance but cannot buy anything

I HAVE A BALANCE BUT CANNOT BUY ON ITUNES STORE

Typing in all caps indicates shouting, is considered rude, and is difficult to read.
Many simply do not read such posts.
Is your balance enough to cover the taxes?
What happens when you try to buy?

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HT201363 What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?

What do I do if I have redeemed an iTunes card in an account, but cannot buy anything because I cannot remember my security question answers?

tankyoo

I have a iPad mini, I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699?viewlocale=en_US&locale=en_US
Try the link above. Try to find a phone number for your country, call and ask for account security.

I have a 27" desktop mac running with OSX 10.6.8. The bluetooth keyboard started not typing when some of the keys are pressed. Plugged in a wired keyboard, started doing the same thing. Now the cursor moves but cannot select anything. Suggestions?

I have a 27" desktop mac running with OSX 10.6.8. The bluetooth keyboard started not typing when some of the keys are pressed. Plugged in a wired keyboard, started doing the same thing. When opening up a browser or application, the cursor moves but cannot select anything. Suggestions?

Maybe something in these Apple support articles will help.
Keyboard Doesn’t Work
Keyboard Keys Do Not Respond
Keyboard/Mouse – Troubleshooting Wireless

I have never set the answers to my security questions...though i cannot buy anything till i provide answers...how do i create answers?

I have never set the answers to my security questions...though i cannot buy anything till i provide answers...how do i create answers?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99103)

I have credit in my itunes account but cannot buy without updating my credit card details. I do not want my credit card details held, what can I do? Thanks

I have credit in my itunes account but cannot purchase anything as it asks me to update expired credit card details - which I do not want to do. All was fine until I updated to IOS 7
How do I sort this?
Thanks

The iTunes Store sometimes requires a credit card to check that an account is valid, but shouldn’t normally charge purchases to it(except for gifts) while there’s sufficient iTunes Store credit.
(111480)

Hello everyone I cannot buy anything because I forgot my security questions so it sends a email with the reset info but I never get the email what do I do?

I cannot buy anything because it asks me to answer my security questions but since I forgot the answers to them I click the I forgot button and it tells me an email has been sent containing reset information however I never receive these emails so I can buy anything please help!

Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

I cannot buy anything on iTunes because I accidentally choose the US store by accident. I am currently in Thailand for a few months now. I have tried to change back to the irish store I was originally with on iTunes by clicking on change country. I

I cannot buy anything on iTunes because I accidentally choose the US store by accident. I am currently in Thailand for a few months now. I have tried to change back to the irish store I was originally with on iTunes by clicking on change country. This won't work and I don't know what else to do??
Please help

On the iPad - go to Settings>iTunes and App Stores>Apple ID. Tap on your old ID and sign out. Then sign in with your changed/new ID.

I cannot buy anything, even though I am in credit

I successfully redeemed an itunes gift card today, and the balance was added to my account, but now I cannot buy anything from the store, and when I did buy something, the money was taken from my bank account, not the balance....what am I doing wrong here?
Many thanks.

donnafromgloucester wrote:
...but now I cannot buy anything from the store, and when I did buy something...
I'm a bit confused. Are you or are you not able to purchase from the store?
Are you perhaps using two separate IDs?

Cannot buy Anything!

i have had iTunes since Christmas, and have made several purchases, an album then a single. then suddenly, with no change ... i go the message "YOU CANNOT BUY BECAUSE YOUR ACCOUNT HAS BEEN DISABLED, To continue using your account it must be enabled by the iTunes Store Customer Service. You can contact customer service a http://www.apple.com/uk/support/itunes/musicstore" this the sent me to a big page which had every other problem BUT mine and no way of contact without having a specific question, i have finally discovered this discussion page and i'm not hoping som1 can give me some advice. i have a Nano G3 and am using a gift card on iTunes, it has been around for a while, and i have tried all i can. i cannot buy anything but download if fine. Please Help Me!!

You're going to have to email them. No one here will be able to help you. Don't worry so much about the category you are picking - that really doesn't matter in the end. They will be able to help you no matter what you choose. Good luck.

Hi all. When i try open illustrator cs6 i get the following message: to open illustrator cs6 you need to install the legacy java se 6 runtime. This started after i upgraded my mac to yosemite. I tried looking on java site but cannot find anything. Any sug

Hi all. When i try open illustrator cs6 i get the following message: to open illustrator cs6 you need to install the legacy java se 6 runtime. This started after i upgraded my mac to yosemite. I tried looking on java site but cannot find anything. Any suggestions?

Justin,
In addition to what mo said, some have found that the page with the direct download link,
http://support.apple.com/kb/DL1572
may turn up blank to start with, so it may be necessary to reload the page.

I just plugged my AppleTV and I only see a black screen and a beautifull white Apple...but cannot do anything...

I just plugged my AppleTV and I only see a black screen and a beautifull white Apple...but cannot do anything...Any idea ?

What TV are you using? Is there anything else on the screen? Have you tried a different HDMI cable and port?

My iphone recently started making me answer security questions. I do not know the answers and I was wondering if there is anything I can do. I cannot buy anything at all.

I am furious. Apple has just recently started making me answer secrurity questions. The problem is
I don't know the answers. I cannot buy anything. They said my since it was the first time purchasing on my phone that I had to. The thing is I have PURCHASED many things on my phone. Please HELP

Other people have also posted recently about being asked the questions despite it not being the first purchase on the computer or device.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

So my iphone4 wouldn't turn on and wouldn't show the charge bar well now it's on but cannot see anything on screen it's dark what's wrong?

So my iphone4 wouldn't turn on and wouldn't show the charge bar well now it's on but cannot see anything on screen it's dark what's wrong?

Press and hold the home and power button together for about ten seconds, wait, then press the power button for about 2 seconds, or until it turns on.

HT1218 After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.

After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.

Thanks for the reply. I appreciate the response. I tried that approach this evening and it didn't work for me. (Technically it worked for me, when I was hardwired into my base station, but would not work for me wirelessly, which is my main issue.)
Again, using the approach you recommended works only if I have my ethernet cable attached to the LAN port so my computer is communicating directly to the base station through the hard wire. I am able to scan for my base station and make setting adjustments normally this way too.
As soon as I disconnect from the LAN port and try to go wireless is where I run into problems. The Base Station's wireless network I created is available to choose in the top right corner of the monitor with all of the other available wireless devices/networks -- but the network I created does not have access to the internet. I am also unable to configure my Base Station wirelessly. When my Airport Utility tries to scan for the Base Station and Network, it cannot find any Apple Wireless Device. It's like the Wireless Network in my base station is not sending out a signal.
Is there a way to resolve this issue?

I have balance but cannot buy anything

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