I have beeb trying to download and install firefox for my new MAC and have not been able to. It seems to download and won't install when I drag it to the application file. Nothing appears in the file. Is there something else I need to do?

I have downloaded firefox for my MAC OS X Lion, just purchased in December, and have done so several times but when I try to install it per the directions, nothing happens. The file that shows up says Alias in my applications and your instructions to Eject Firefox from the menu are not clear to me. Firefox does show up in the "Window" box but that's the only place it says firefox. Whenever I click on the folder, it seems to be emily. This installation process just doesn't seem to be working or either I'm not understanding it.

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

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