I have been adding data to my prepaid phone but Verizon is telling me it is unable to process. Why not? I have a list of add ons but I don't have them on my phone. Now I can't use my phone because they won't add to my phone. What do I need to do?

Why is Verizon not adding my data add ons when I sign in and try to use the service? I have been adding on since early November and I had to get another refill card. I don't have any data on my prepaid phone. Where is my data? I can't use my prepaid. I need help.

2BNatural,
I am so sorry to hear of the issues you are having with adding data. We definitely want you to be able to have access to your data added. I apologize as we are unable to access prepaid accounts. Please reach out to our prepaid department at 888-294-6804 for further assistance.
LindseyT_VZW
Follow us on Twitter @VZWSupport

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Using iPhone 3G ,Version 4.2.1,Modem Firmware 06.15.00, In this phone i was using Facebook upgraded app and Smart Sync App. Suddenly my sisiter reset all setings and now I can't use the upgraded facebook app, for smart sync is asking for IOS 4.3,Need help

Using iPhone 3G ,Version 4.2.1,Modem Firmware 06.15.00, In this phone i was using Facebook upgraded app and Smart Sync App. Suddenly my sisiter reset all setings and now I can't use the upgraded facebook app, for smart sync is asking for IOS 4.3,Need help.

Thank you for the answers so far, but I'll make one correction: I said earlier that the Boston Globe website, boston.com, does not have a mobile site, and I would need to visit their regular website on my iPhone. Actually, I just found out that boston.com has a mobile site, so I'd obviously use that instead of the regular site. By doing that, I'd save a ton of data (I think). Does that change your answers?

My e-mail address was "hacked into" and a bogus email sent in my name---now I can't access my email because it won't accept my password.

The email was sent at approx. 6:45 a.m. Tuesday to everyone in my address book. It stated that I was in Wales and had been mugged---all my cash, credit cards, and cell phone taken. My flight was supposed to leave in 6 hours, but the hotel wouldn't let me leave until I paid my bill. The email didn't give any contact information---so I'm assuming it was a "Trojan horse" to give a virus to everyone on my address list.
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You will need to contact the customer services for the email service that was hacked and try to convince them that your account has been hacked.
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To makes sure that your computer is not infected with malware, try running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
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I recently had my settings reset and now I can't get my emails or texts unless I'm at home. What do I need to do?

recently had my settings reset and now I can't get my emails or texts unless I'm at home. What do I need to do?

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Can you do anything else when connected to cellular data?
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My Firefox crashes when I try to go to Tools Get Add-ons. I don't have any add-ons installed on my Firefox at all. I use Win7 64-bit.

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Why did you drive your CEO out because he doesn't support LBGT? Now I can't use your browser because I don't support YOUR decision.

Who and what your CEO supports is his own personal business and should have nothing to do with whether or not he is capable of running your business. I'm sick of the PC environment in this country and I think it's sad that so many good companies are folding to this stupid PC pressure. When is someone going to stand up to these bullies whether it be LBGT, or Athiests or whatever. I'm very disappointed in you Mozilla and until you issue a public statement saying your firing of him was wrong I nor any of my friends or family will use or recommend any product that Mozilla produces. Just thought you should know.

Hello, you are bit late to the frenzy, but since your post is likely stemming from lots of misinformation that was flying around, here are some sources to get your facts straight:
http://blog.gerv.net/2014/04/your-ire-is-misdirected/
https://medium.com/p/7645a4bf8a2
https://blog.mozilla.org/blog/2014/04/05/faq-on-ceo-resignation/
Brendan Eich was not fired by Mozilla, it was his personal decision to step down. In fact he is still a Mozillian today...
Since this forum is a place primarily for volunteers and fellow Firefox users to provide technical support for Mozilla products and not a general place for discussing policies, I'm also going to close this thread.

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HT5622 I had an iPhone 4S, I recently upgraded to a 5s and have been using it since early December. I kept my same Apple ID . I gave my 4s away, the person set up their own Apple ID for the 4s however now I can't use my Apple ID in my 5s. Any help please

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My wife an I share one iTunes account but have separate Apple id for our devices - prior to 8.1 we shared storage on iCloud now we can't and when I try to buy more storage on her phone instead of accessing the shared iTunes account it try's to sign

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Have a look here...
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?

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I have been adding data to my prepaid phone but Verizon is telling me it is unable to process. Why not? I have a list of add ons but I don't have them on my phone. Now I can't use my phone because they won't add to my phone. What do I need to do?

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