I have been attempting to wipe/erase the iphone 4S I recently purchased...for the past 20 hours....I went to Reset in Settings and clicked on "Erase All Content and Settings"....At that point the phone the screen went dark except for a white circular symb

I have been attempting to wipe/erase the iphone 4S I recently purchased...for the past 20 hours....I went to Reset in Settings and clicked on "Erase All Content and Settings"....At that point the phone the screen went dark except for a white circular symbol revolving - indicating something should be happening....
The instructions indicated that, depending on what needed to be erased, the process could take several hours. Even though the device had a Tom Tom application with all the maps of Europe etc (about 2GB) and there were several other apps on the device, it does not seem to me normal that the device would be still clearing into the next day - today!
Can you please help!?
Richard W.

Something has gone wrong. Turn your phone off, then force it into recovery mode & restore it:
Press the Sleep/Wake button & Home button at the same time, keep pressing until your phone turns off, then release.
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

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Hi Aphthonius,
Thanks for visiting Apple Support Communities.
If you only see the "connect to iTunes" screen on your iPhone, this means that the device is in recovery mode and needs to be restored. The information and steps in this article can help further:
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Jack

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Then as I said you can do an Erase All Content and Settings which will wipe the phone. Completely. In order to add a game from your iTunes you will have to activate the iPhone with your Apple ID and then sync the game. You don't have to sync anything else. But you will need to sell the phone with your Apple ID on it.

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roaminggnome
thanks for helping but i didnt know that is the downgrade is forbidden and i ask for help and u didnt help me so i just want to thank u for telling me that is the downgrade is forbidden >>> but now i didnt have i phone any more so thank u so much again >>>>

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