I have been billed by I Tunes and I did not purchase any
I did not purchased lately in Itunes and I was billed. What to do?
Contact iTunes Support: http://apple.com/emea/support/itunes/contact.html.
Similar Messages
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I have been billed for an app that I did not order
I have been billed for an app that I have not ordered. What do I do to get the money refunded please?
Click here and ask the iTunes Store staff for a refund.
(105211) -
I have received an invoice for an app I did not buy. I looked at it but at no time confirmed the purchase by using my password - how do I get reimbursed or even where do I complain - all I get are generic answers about protecting my password.
Right. So you're telling me that Apple has left someone in charge who is totally screwing their customers' experience and no one at Apple will help reign them in and set them straight?
I guarantee you that she's not the only person who's had this experience and it **** well sours me from buying another iPhone if I know it won't be taken care of if something goes wrong.
I've posted this to let Apple know there's something woefully wrong with their partner and to get that fixed as well. I know Vodafone is the one I'm supposed to deal with; I just want that to be improved. -
HT204088 I have been charged for apps from China I did not purchase
I have been charged by Itunes for apps from China I did not purchase I hit report a problem but it sent me in circles, what do I do?
Hi..
You can report fraudulent charges to Apple here > Apple - Support - iTunes Store - Contact Us
And if you have not already done so, change your Apple ID password > How to change your Apple ID password -
Next steps? I have been billed for a movie rental I did not make
The receipt is dated today and I have not used my Apple TV for a few weeks...
Has my account been hacked?
The email subject line is
"Your receipt No.13108704xxxx" (my x's) with the date stamp of
November 6, 2014 at 2:19 PM
WHat at are best next steps for me?Is the email from Apple e.g. it's not a phishing attempt to try and get your account and payment details (there are a number of fake purchase emails doing the rounds) ? You can check your account's purchase history via your computer's iTunes : See your purchase history in the iTunes Store - Apple Support.
If it shows there and you didn't rent it, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Got 5 itunes bills and did not purchase any of the games listed
my wife has got 5 itunes bills and she did not purchase any of the games that were listed on there.the reciept numbers are:
1700*****491
1700*****490
2130*****175
2130*****175
2130*****176
2130*****177
123*****901
her account email is *****
many thanks,
Ali
<Edited By Host>Hello, abumishary.
Thank you for visiting Apple Support Communities.
I would recommend reporting a problem with the purchase via the steps in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
You can also report an issue with this purchase by accessing your purchases history in iTunes on your computer.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
Jason H. -
emails have been sent from my iphone and they are not from me. what do I do to secure this doesn't happen again? I've already changed password
I have this problem too, it's called "spoofing" aparently.
There isn't much you can do except change your email address which is a huge problem if like me you have an Apple one and can't change it without losing your whole iTunes and App purchase history which is a billiantly stupid bit of design on Apple's part.
There's some interesting stuff here: http://www.bluehostforum.com/showthread.php?132-how-to-stop-spoofed-email-addres ses
but I don't think there's much chance of applying it to iCloud but I am not an expert. -
I'm checking my iTunes account, and it shows that a bunch of apps have been added to my account that I did not buy, nor are they on my iPhone. What can I do?
change your password and see if they purchases hit your card on file
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I cannot shut dow my MacBook Pro using the apple icon (as it was suppose to be), actually I have to press and hold the on/off buttom. I have taken twice for Mac dealer and they did not solve the problem. What must I do? I would to remark that I have installed 2 antivirus and uninstalled one of them. Since then I have facing this troublesome issue. Thanks
Uninstall the other AV software. They are not needed. All they do is cause trouble like you are having now.
If you have been forcing the Mac to shut down with the power switch you may nave corrupted your disk. You should repair it with disk Utilty to remove any corruption the shutdwons may have cased.
Allan -
by mistake i ereased my mackbook pro's disk. and when is restared it recovery page opened. and i did not purchase the osx mountain lion. do i have any other way to recory it without purchasing the copy of osx. ?can i do it using a usb having image file of mountain lion?
Did you buy your machine second-hand? That's really the only way you would have to purchase OS X 10.8.x from the App Store... but, yes, if you have a USB thumb drive with a bootable installer (such as made with Lion DiskMaker) you can boot from that and reinstall OS X.
Clinton -
Hi I have iphone 4s and my Bluetooth and wifi do not work. it was working before and I did not do any update for IOS or anything but it just happened. what I should I do to resolve this?
Hae you tried to do a hard reset of your phone? This will not lose any data. Hold the sleep/wake button and the home button until the phone turns off ignoring any slide to power off messages. Then power the phone back on.
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HT1222 i have a code for my ipad and i did not remember it
i have a code for my ipad and i did not remember it
http://support.apple.com/kb/ts4268
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My photoshop element 10 stop working, I am not able to open ti anymore. ? I posted this question a few days ago and I did not get any anwer yer, please help
I have photoshop premiere element 10 editor and organizer and I have a Macbook pro 10,9,9
When I try to open a picture with element editor or if I try to open PS editor directly I see this
file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.17.35%20PM.png
when I click on Modify it doesn't open and I have this window
file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.21.07%20PM.png
and if I click REOPEN , I still have the same message
Lucie -
Hello.i have 6 $ on my apple ID.but i can not purchase any app from the US appstore.can not you halp me anything?thank you in advance
Not a good idea on a Public Forum.
Kaxuchelaa wrote:
I can give you my apple ID and password...
This is a user to User Technical Support Forum provided by Apple.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
hi
I own an account on iTunes two years ago, almost always used it two days ago, the account stops working do not know why when I open the account Italpin reset your password and resend the email to and I did not receive any Klnh aftermarket tried a lot and Amaisalna something please helpCHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
Read this article for information http://support.apple.com/kb/HT1311
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