I have been billed twice, how do get you to fix this?
I have been billed twice, how do I get in touch with customer service?
I can’ send you two order numbers because:
a.. I typed my incorrect email address and I never the confirmation
My fault but that transactions should have never been completed because I didn’t confirm it.
I do have two credit care transaction numbers if that helps. I can send you the good confirmation # and two credit card transaction numbers if that helps, or should I call someone to straighter out?
Randy Rueb
Similar Messages
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TS1424 I have been billed twice how do I have a refund?
I clicked for the following purchase but the page reloaded twice so I have been billed twice!!!
Follow-Up: 25****860
I never recieved the second purchase, my bank said I have been billed for both purchases.. How do I cancel the second purchase or get my coins?
Thank you
Bora Bodur
Billed To:
Bora Bodur
TUR
Order ID: MH*****XX2
Receipt Date: 15/01/13
Order Total: 53,99 TL
Billed To: MasterCard .... 2756
Item
Developer
Type
Unit Price
Mamba – free chat, date girls and boys nearby., "25 coins"
Report a Problem
MAMBA
In App Purchase
53,99 TL
Billed To:
Bora Bodur
TUR
Order ID: MH*****Z7G
Receipt Date: 15/01/13
Order Total: 53,99 TL
Billed To: MasterCard .... 2756
Item
Developer
Type
Unit Price
Mamba – free chat, date girls and boys nearby., "25 coins"
Report a Problem
MAMBA
In App Purchase
53,99 TL
<Edited By Host>These are user-to-user forums, so I've asked the hosts to remove your address and email address from your post.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
i am wondering if anyone can tell me how to go about getting a refund on my account with itunes for apps i have been billed twice for. this has happened befor and u used to be able to gointo purchases and report a problem and they would take care of it. now we have to go thru all these bells and whistles to just get a minor problem fixed.....how frustrating is that !!!!!!!!!
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you. -
I have been billed twice for the purchase of the same audiobook. What is my remedy?
Contact iTunes Stores support: http://www.apple.com/support/itunes/contact/
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HT201359 Why have I been extra charged for an app and have been billed twice for the same app?
Why have I been extra charged for an app and have been billed twice for the same app?
We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
After upgrading my ipad to ios7, its battery is getting charged way too fast and it drains at the same rate. I have been waiting for a new software update,to fix this, and nothing yet.....
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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I have been billed twice for a movie
Can't find anywhere to have a transaction reversed.
As I was downloading a movie, there was an issue and it was not completed. I downloaded it again and I have now been billed twice. What now?How to report an issue with Your iTunes Store purchase
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HT3702 I have been billed twice for the same ringtone is that right?
I have been charged for the same ringtone twice is that right?
Did you download it on two devices - they are currently a one-time only download, so to get them on a second device you need to copy them from the first device to your computer's iTunes via File > Devices > Transfer Purchases and you can then sync it to other devices that you have. Otherwise you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT204088 I have been billed twice for an audio ... How do I get a refund
CAn anyone advise please
Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
It it's an audiobook then they are currently one-time only downloads, so if you do redownload them then you will be charged again for doing so. -
please help me!!
If you are having problems opening or playing movies you purchased from iTunes you should try downloading them again. For information on how to redownload your past purchases, see: http://support.apple.com/kb/HT2519
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I been billed twice for Skype subscription where d...
I have been billed twice in the same month May2013 for skype to go account. Where do I go for help.
Below is the link where you can see the requirements and instructions on how to request for a refund;
https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES -
TS1424 Have been charged twice for same item. Why?
Downloaded a app to check a car purchase. It did not work so tried again. Now I have been billed twice but only received one app. Why?
If you clicked buy twice then you will probably have been charged twic - you can contact iTunes support here and ask for a refund for the second charge : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT201359 I have been charged twice for a game ? How do I get my money back ?
I have been charged twice to unlock an episode on candy crush ' how do I get my money back pls ?
Thanks
MichelleYou can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT204088 I have been charged twice for an in app purchase, how do i get a refund?
I made a purchase in an app (Paradise Cove Game), I only received 1 bundle but have been charged twice. Can anyone tell me how I can get a refund? Thanks
You can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT201359 When you have been charged twice for same item, how do you get your money back?
When you have been charged twice for same item, how do you get your money back?
Morning Domangere,
Thanks for using Apple Support Communities.
Following this article refund will be an option.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario
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