I have been billed with apps i didn't buy worth $60.96 how do i get my money back?

i recieved recipts of item been purchased in my name.how do i report and get my money back?

Call your credit card provider and dispute the charges.

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  • I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

    I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

    First, contact the developer for support and suggestions. If they cannot or will not help, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • My ical wiped out a whole calendar category (i have four each with a different colour code)  what happened? and how do i get my info back

    My ical wiped out a whole calendar category (i have four each with a different colour code)  what happened? and how do i get my info back

    Read this:
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    If you want your grandchild to play with the iPad use Guided Access:
    iOS: About Guided Access - Apple Support

  • If I purchase an app on the App Store, and I don't like it, how do I get my money back?

    I recently bought a game from the App Store. But after playing it I realise I don't like it. Is there any way I get get my money back?
    Thanks
    Ash

    You don't. If you read the terms of the App store, it says that all sales are final. However, if you really want to try pleading your case to iTunes support, you can do that here: http://www.apple.com/emea/support/itunes/contact.html

  • HT1725 How can I get my money back for a tv show that didn't download??

    I tried to download a tv show for my son (I have done it several times with no problems) but this time iTunes took my 1.99 and didn't download my show! How do I get my money back? My iTunes on my laptop is JACKED UP! It worked right for awhile an then stopped connecting to the store. I had someone restore it and it still won't work! So I can't look up my purchased apps. Thanks for any help!

    This might be able to help with the iTunes Store connection problem -> iTunes: Advanced iTunes Store troubleshooting
    Most of the time, it's just going to be the security software causing the problem.
    To get a refund, contact Apple with Express Lane.

  • I was billed for a renewal with eHarmony that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed. How do I get my money back or get my subscription working??

    I was billed for a renewal with eHarmony via iTunes that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed it is on my bank statement. How do I get my money back or get my subscription working?? I have all transaction ID's and invoice numbers. Please help this has been very frustrating, thanks.

    Yes, I reported the problem using that exact sequence immediately after discovering the problem with the app.  When I submitted my complaint and request, Apple redirected me the website of the app manufacturer where I submitted the same complaint/request for refund.  I have not heard back from either, and was still charged, so I can only assume that is not the correct way to "Report a Problem" even though Apple would have you believe otherwise.

  • I have been using Itunes Apps for some time. Today I signed to Itunes to get Apps updated. Apple said I must update my account. I did that with a new password. Itunes said invalid support. Now what can I do?

    I have been using Itunes Apps for some time. Today I signed to Itunes to get Apps updated. Apple said I must update my account. I did that with a new password. Itunes said invalid support. Now what can I do?

    What do you mean "invalid support"? What EXACTLY did it say? Did it say you had an unsupported SIM after updating the firmware on your phone?

  • I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

    I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

    I'm keeping the app, i just need the $19.00 back.

  • HT201272 I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

    I have been charged 3 times for an itunes app at £14.99 - How do I get my money back?

    Use the report a problem link in the email Apple sends to you after purchases.
    S.

  • HT201359 Why i have been billed six times for the same item? Pls help how to refund..

    Why i have been billed six times for the same item? Pls help how to refund..

    Did you change your card details on your account a number of times when trying to purchase the item, and five of them are temporary store holding charges : http://support.apple.com/kb/HT3702 ?
    If they are all 'proper' charges then try the 'report a problem' link to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT201303 I've been billed for a purchase I didn't make how do I get my money back!

    I've been charged for a purchase I didn't make ! How do I get my money back ?

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
    If its not in your purchase history, you should report it to your credit card company instead.

  • HT3702 I been charge for app that I didn't order how can I get my money back ??

    I been charge for apps that I never order , how can I get my money back ? 

    Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
    If its not in your purchase history, you should report it to your credit card company instead.

  • I think my account has been compromised. I just got a receipt for $10.69 today that I didn't spend. How do I get my money back?

    I think my account has been compromised. I just got a receipt for $10.69 today that I didn't spend. How do I get my money back?
    I've already submitted my problem to PayPal and they are investigating it. I need to get this reversed and my money back. It's hard enough saving for formula without some ******* buying **** with my information.
    Anyone else have this problem?

    It was a genuine email from iTunes, not a phishing attempt trying to get your account and payment details ?
    Viewing your account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)
    Phishing and similar emails : Phishing & Other Suspicious Emails
    Phishing emails : Identifying fraudulent "phishing" email - Apple Support
    Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
    If it's a genuine email and it shows on your account's purchase history then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption . And change your account's password e.g. by logging into it via the Store > View Account menu on your computer's iTunes, or via http://appleid.apple.com
    If it is a phishing email then forward it to Apple : [email protected] , and then delete it.

  • Have been charged £10.49 for a kids game that should be free, how do I get my money back?

    have been charged £10.49 for an app that should be free, how do I get my money back?

    The app may have been free to download, but did you then make any in-app purchases within it to unlock extra features ? If you didn't then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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