I have been charged 274.55 from 8-23-2013 - 8-26-2013. These are not my charges. I need to know how to get the charges reversed and put back on my account ASAP. Please confirm!

You can contact iTunes Support via this page (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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I have put vpn one on my ipad but it did not install so I need to know how to get it off completely and reinstall it

I Really don't know what to do to get vpn one to work on my ipad it shows up in setting but not where it should and when I go on it it there is nothing there

Download CS6 products
Mylenium

HT1212 i have forgotten the password to my ipad and it says connect to itunes but my computer cant connect to the ipad because of the code and i need it know how to wipe the whole ipad and start from scratch?

i have forgotten the password to my ipad and its says connect to itunes but i cant connect it to my computer because of the code on the ipad so i need to know how to wioe the whole ipad and start again like a brand new ipad?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT201301 I haas this app b4 resetting my phone. I retrieved the app but I cannot get the full pro version again. I need to know how to get the full pro version back sobi can get started re downloading my playlist please

I downloaded a music download app. I had to reset my phone I retrieved the app but cannot retrieve the full version I had already purchased. The pro version. How do I get the pro version back? I've tried everything

Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have an old gift card from 2 yrs ago, I am wanting to give as a gift, but not sure if it's expired. Can I check the balance w/o putting it on my account?

I have an old gift card from 2 yrs ago, I am wanting to give as a gift, but not sure if it's expired. Can I check the balance w/o putting it on my account?

It shouldn't expire - none of my cards have ever had an expiry date on them.
If the card doesn't have its value written on it then the only way to see its value is to redeem it onto an account.

I have an itouch, most songs i got off my cd's. i have a new laptop and want to put songs from itouch to laptop.I can only get the songs that i purchased onto the laptop? need help with how to get the rest from itouch to laptop please??

i have an itouch, most songs i got off my cd's. i have a new laptop and want to put songs from itouch to laptop.I can only get the songs that i purchased onto the laptop? need help with how to get the rest of the songs (from my cd's) from itouch to laptop please??

See this previous discussion:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

I need to know how to delete the most recent version of Firefox. I JUST downloaded it tonight and my computer doesn't have that little edit bar to work with so I can download the proper Adobe player and my internet has been screwed up ever since I downlo

I need to know how to delete the most recent version of Firefox. I JUST downloaded it tonight and my computer doesn't have that little edit bar to work with so I can download the proper Adobe player and my internet has been screwed up ever since I downloaded the new version of Firefox. I just want the old version of it back since I apparently can't download the Adobe stuff that is necessary to keep my computer safe from Hackers. It sure would have been nice to know there was an issue with the new Firefox Update BEFORE I uploaded it. I have Vista which is usually an issue with both Adobe and Firefox. I don't seem to be able to run much of Adobe at all on my computer because of the Vista.
== This happened ==
Every time Firefox opened

I have also noticed all my settings won't stay set, example....I removed the check mark from "third party cookies", the when I close Firefox and reopen the check mark is back, also my tool bar has screwed up....can't reset, been having trouble the up grade.

HT201272 Hello there,I delete my scruff application on the 8/05/13. Receipt N: 184052577343. And I was charged ammount of £ 16.99on the 15/05/13. I t's a Subscription Renewal. How can I stop it and get the refund of this ammount back on my account? Thank

Hello there,I delete my scruff application on the 8/05/13. Receipt N: 184052577343. And I was charged ammount of £ 16.99on the 15/05/13. I t's a Subscription Renewal. How can I stop it and get the refund of this ammount back on my account? Thank you!!

There are instructions on this page for managing and stopping auto-renewing subscriptions (deleting an app won't stop it) : http://support.apple.com/kb/HT4098
In terms of a refund, what does it say on the app's description page in the store (a lot say that refunds aren't given) ? But you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I-photo: I used 2 cameras to take pictures on a trip --- i have put the pictures from both cameras into an album --- when i click on view and then sort by date, the pictures do not sort by date --- any ideas on how to get the pics sorted by date?

I-photo: I used 2 cameras to take pictures on a trip --- i have put the pictures from both cameras into an album --- when i click on view and then sort by date, the pictures do not sort by date --- any ideas on how to get the pics sorted by date?

Select all the photos that you need to change, then click the "Photos" menu and choose "Adjust Date and Time".
If you add a year, it will adjust all the photos that you selected by adding a year (so if you accidentally select one of the photos that already has "2012", that will change to "2013").

I had purchased an audio book from itunes on my iPad and when I synced my iPad with my computer, my audiobook disappeared. I have already purchased this audiobook, so now I just need to know how to get it back because it is not on iPad anymore.

I had purchased an audio book from itunes on my iPad and when I synced my iPad with my computer, my audiobook disappeared. I have already purchased this audiobook, so now I just need to know how to get it back because it is not on iPad anymore. I don't think the audiobook was backed up to icloud but I have the receipt to prove I purchased it. Is there anyway I can get it back?

"If I purchase an audio book in iTunes on my iPad why can't I listen to it on my Mac? "
You can. Why do you think you cannot?
If you purchased it on your ipad, then you would have to transfer it to your computer. File>Devices>Transfer Purchases.
You can then listen to it on your computer.

Help!! working on a movie on Imovie. I had to delete a music file from a clip section and now there are some clips that have no audio!!! don't know how to get the audio back to my clips!!!! Help!!!

Help!! working on a movie on Imovie. I had to delete a music file from a clip section and now there are some clips that have no audio!!! don't know how to get the audio back to my clips!!!! Help!!!

You can use some third party software to copy the music from your old iPod back to computer first, and then import the music into iTunes and re-sync them to yournew iPod. Here is a guide about how to transfer iPod music to computer. Hope it helps. Feel free to email me if you need further help.

HT200131 I am trying to enter my network password and when I have entered the password for my network, I don't know how to get the remote to select submit. Please help

I bought an apple tv some time back and am only now trying to set up the wireless internet connection. I can see my network but when I enter the password with the remote, I don't know how to get the remote to submit the password. Could you please tell me what to do?

You have to use the right arrow on the remote to navigate all the way and highlight the submit button.

I do not know how to get the music that I buy on itunes, on my mac, onto an ipod. I have already authorized my computer and "downloaded" my music, but that did not do anything. Please I really need to know how to do this on my own but I am stuck.Thank you

I do not know how to get the music that I buy on itunes, on my mac, onto an ipod. I have already authorized my computer and "downloaded" my music, but that did not do anything, or provid the results that I was expecting, at least. Please, I really need to know how to do this on my own but I do not know what to do.Thank you in advance to anyone that is answering this question that I know most everyone but me knows how to accomplish. thanks!!!

In iTunes go to the Help menu in the upper menu bar. Then click on iTunes Help. Then on Sync your iPod, iPhone or iPad and follow the instructions.

HT1933 My daughter downloaded a bunch of apps and I need to know how to get them reveresed. I have not received any email receipts, but they did show up on my bank statement. This happened within the last few hours.

My daughter downloaded a bunch of apps and I need to know how to get them reversed. I have not received any email receipts, but the charges have shown up on my bank account. This has all happened within the last couple of hours. I have tried numerous times to "report a problem" but am not having any success. Keeps redirecting me to support. I need help trying to get a hold of someone. I know that there has been a settlement recently about this situation.

Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

Hi, just need to know how to get my music, video, pictures and apps form my iPhone to my new laptop as the old computer, which I used before was stolen. I only have my phone left and if I try to conect it to my new laptop it's trying to delete everything.

Hi, just need to know how to get my music, video, pictures and apps form my iPhone to my new laptop as the old computer, which I used before was stolen. I only have my phone left and if I try to conect it to my new laptop it's trying to delete everything.

I have also noticed all my settings won't stay set, example....I removed the check mark from "third party cookies", the when I close Firefox and reopen the check mark is back, also my tool bar has screwed up....can't reset, been having trouble the up grade.

I have been charged 274.55 from 8-23-2013 - 8-26-2013. These are not my charges. I need to know how to get the charges reversed and put back on my account ASAP. Please confirm!

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