I have been getting a message saying my iPhone cannot be synced because an unknown error occurred (-50).  I have an iPhone 4, and never had this message until after I upgraded to the new OS.

I have been getting a message saying my iPhone cannot be synced because an unknown error occurred (-50).  I have an iPhone 4, and never had this message until after I upgraded to the new OS.  Does this have something to do with icloud?

I have the same error on both iPad & iPhone when connection is made but seems to sync when I manually sync.

Similar Messages

  • I keep getting an error messsage that reads "the iPhone cannot be synced. An unknown error occured (-54)."

    i keep getting an error messsage that reads "the iPhone cannot be synced. An unknown error occured (-54)."

    There are instructions for starting it on this page : http://support.apple.com/kb/TS1567

  • The iphone cannot be synced. An unknown error occured (-50).

    I recently Restored my iphone to 4 weeks back (bonehead move that I didn't know would erase all my apps/texts/photos/pretty much everything) and now I'm left trying to sync all my apps again from iTunes.  Everytime I try and sync them, i get the error message "The iphone cannot be synced. An unknown error occured (-50)."
    What is going on and how can I fix this?  Thanks!!

    What operating system do you have on your computer?

  • I keep getting an error message when I try to sync my iPhone 5 to my Mac in iTunes.  It says "The iphone cannot be synced.  An unknown error occurred (1723).

    I keep getting an error message when I try to sync my iPhone 5 to my Mac in iTunes.  It says "The iphone cannot be synced.  An unknown error occurred (1723).

    Hello Chad176
    If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Thanks for using Apple Support Communities.
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  • When I am trying to sync my ipod touch 5.0, the error message says "ipod touch cannot be synced.  An unkown error occurred (-54).  Can anyone help?

    When I am trying to sync my ipod touch 5.0, the error message says "ipod touch cannot be synced.  An unkown error occurred (-54).  Can anyone help?

    Try:
    error -54 with windows 8.1 and iOS 7.1.2
    Unknown error -54 while syncing in itunes.

  • I plug my iphone 5s into my macbook pro, itunes says: The iPhone "iPhone" cannot be synced. An unknown error occurred (1723).

    Every time I plug my iPhone 5s (32 GB) into my macbook pro, iTunes says: The iPhone "iPhone" cannot be synced. An unknown error occurred (1723). And none of my recently bought songs or my ringtones will transfer to my iPhone. I have iOS 8.1.2. I have only had this iPhone for about a month and a half. A week ago when I plugged it in it would say something along the lines of " This iPhone cannot be synced because the Photo library is not set up. Please try again later." What does that even mean? And now it is saying that it can't sync because of an unknown error. Well, how do I fix this? I have not yet downloaded the Yosemite update because it got horrible reviews and everyone I've talked to said their computer has gotten extra slow because of it so I was wondering if I need to download Yosemite so my iPhone will sync. I have tried turning my computer on and off, quitting and reopening iTunes, restarting my iPhone, and nothing has worked. I would really like to be able to transfer my music and ringtones etc. onto my phone.
    Thanks you!

    You have told us you have iOS 8.1.2, and a non-current version of OS X   Do you also have an old iTunes?  Current is 12.0.1.  I'm quite certain iTunes 12 is required to sync with iOS 8.
    The current iPhoto version is 9.6.  You are probably behind there as well, and that likely caused the first "photo ..." error.  As you may know, iOS is changing its approach to managing photos in iOS 8, so I would imagine it would be important to be current with this application.

  • Why does itunes give an error saying " The Iphone cannot be synced. An unknown error occured (-50). Everytime I try to sync my phone?

    Why does itunes give an error saying " The Iphone cannot be synced. An unknown error occured (-50)". Everytime I try to sync my phone? I have another Iphone that syncs with the same itunes account and it's working fine.

    What operating system do you have on your computer?

  • Error duing iphone sync:  The iphone cannot be synced.  An unknown error occurred (-50).

    I am trying to Sync my 3GS with itunes, and I get the error message:  The iphone cannot be synced.  An unknown error occurred (-50).
    Latest rev of itunes installed.
    Any suggestions on a fix?
    Starkw1

    I'm having the same issue.  After updating all iOS devices to iOS 6, then updating all software on my iMac to the latest versions (including iPhoto 9.4), everthing was working as it should.  I was able to sync all of my devices (New iPad, iPod Touch, iPhone4) with the iMac early this morning.
    Subsequently, I opened iPhoto for the first time since installing 9.4, a window popped up informing me that my photo library had to be converted to work with the iPhoto 9.4.  I clicked okay, and let the conversion process run its course.
    About ten minutes later, I attempted to once again sync my iPad with the iMac.  The sync process would run for a few seconds, then stop with a window popping up saying "The iPad cannot be synced. An unknown error occurred (1140)".  I then attempted to sync the iPod and my iPhone, with the same results.
    After consulting the discussion forums, it looked like lots of other users are encountering the same problem, and that it was somehow related to the new iPhoto.  Someone suggested turning off syncing photos from iPhoto, which I did.  With photo syncing turned off, the rest of the sync program now runs without a problem.
    I've submitted a bug report to Apple.  Hopefully, enough other users have done the same, and Apple will fix whatever it is that's causing the problem.

  • The iPhone cannot be synced.  An unknown error occurred (13213)

    I "upgraded" to iTunes 8 and iPhone firmware 2.1 this morning. On the first attempt to sync I get the message "The iPhone cannot be synced. An unknown error occured (13213)" which is not very helpful.
    I unplugged the phone from the computer, restarted the phone, closed and restarted iTunes, and the problem still occurs.
    How do I fix this?

    I had the same error - I was getting it dozens of times after upgrading to iTunes 8.0, installing iPhone 2.1, *+and enabling Genius+*. I have not upgraded QuickTime to 7.5.5 yet.
    *Update: it seems Genius is indeed to blame. People posting in this thread http://discussions.apple.com/thread.jspa?threadID=1706466&tstart=60 say turning off Genius resolves the problem for them: "Go to iTunes 8 Menu Bar. Store ->Turn off Genius"*
    Specifically it happened on the first sync after I'd turned on Genius, during the part of the sync while songs were being updated on my iPhone. I had about 300 songs to update (because of smart playlist updates) and it seemed to be happening on some but not all of the songs. I clicked OK to the error a dozen or three times, and finally canceled the sync with over 100 songs left to sync.
    I followed the process doc007 described: "Close iTunes 8. Plug the phone/touch back in (which should start itunes and turn on the device) I think that was it."
    That did not resolve it for me. I still had about 114 music files left to sync, and I was still getting a few more 13213 errors.
    I'm going to feel silly if this is completely explained in another thread, but I'm still clicking OK to the errors for another few minutes....Ok, now it has finished, and it says it synced successfully. And...yup, looks like it did sync successfully. Except for all those 13213's.
    Message was edited by: doofusdan

  • The iPhone cannot be synced. An unknown error occurred (-39).

    Last couple of days--since the new 4.3.5 update, it seems--I have been getting this message each time I try to sync my iPhone:
    The iPhone cannot be synced. An unknown error occurred (-39).
    Or, sometimes, I get this one:
    The iPhone cannot be synced. The required file cannot be found.
    It's happening in Step 4 of 4 of the sync, during photo deletion.
    Any ideas how to resolve this, please? I've restarted the iPhone and computer, both, numerous times but can't seem to shake this one loose.
    Thanks!

    Did a little digging online and found a solution:
    This error is associated with the iPhoto library.
    Navigate to <username>/Pictures/iPhoto Library
    Right-click on iPhoto Library and show package contents.
    Remove the folder iPod Photo cache (delete it, move it to Trash or whatever - just remove it from the iPhoto Library).
    Sync the iPhone. The photos will reverify and it's done. Almost. It will take some time if you have thousands of images...
    Source: http://forums.macrumors.com/showthread.php?t=445821

  • The iphone cannot be synced. An unknown error occurred (13019)

    After reading discussions on this error, I found a fix and had to share.
    I have the iPhone 3G (16G). I upgraded iTunes and iPhone 3.0 When I tried to sync, it gave me the error "The iphone cannot be synced. An unknown error occurred 13019"
    I unchecked the Music> Sync Music option. It gave me the "Are you sure you do not want to sync music?" I chose the Don't Sync Music button and the sync was successful.
    I then checked Music> Sync Music option and was able to successfully load all of my music back... granted, it took time to reload.
    I'm no expert, but since it worked for me... I figured it was worth posting.

    I have the same iphone and I have not been able to access my music in weeks. I keep getting that error 13019 when I would sync up.
    Thank you for taking the time to post this fix! It definitely works. It does take a while after you unsync the music to put it back on but at least I have my music again!!!

  • The iPhone cannot by synced. An unknown error occurred (-4).

    I'm trying to sync my iPhone with iTunes.
    I keep getting the error message - The iPhone cannot by synced. An unknown error occurred (-4).
    Using:
    iTunes 12.1.1
    iPhone 5s iOS 8.2
    Desktop PC, Windows 7
    I have already tried:
    uninstalling iTunes and reinstalling it
    resetting iPhone
    Anyone know how to resolve this issue?
    Please help. Thank you!

    Thanks for the reply!
    I disabled all antivirus/antispyware and it's still not working. Doesn't sync and same error message received.

  • IPhone syncing problem with iTunes - 'The iPhone "Leon's iPhone" cannot be synced. An unknown error occurred (-54)

    Every time I plug my iPhone into iTunes, it says 'The iPhone "Leon's iPhone" cannot be synced. An unknown error occurred (-54)'. It has never happened to me before until a couple of hours ago!!! So, I decided to totally wipe out my iTunes Library and update it to the latest software. I also updated my iPhone to the latest software (5.1.1.) - and still, even after all this, it still says there is an error and cannot be synced. SERIOULSY APPLE, WHAT NEXT?!!!!! PLEASE HELP!!!!!

    I just had the same problem and tried this:
    http://support.apple.com/kb/TS1503
    Step one worked for me!
    Hope this helps.
    iPhone 4 iOS 5.1.1 and Windows 7 64-bit

  • How Does One Fix The Error "The iPhone cannot be synced. An unknown error occurred (-54).

    I recently got a new computer along with a new iPhone 5S, and downloaded iTunes to the computer today. As I tried to sync my library to my iPhone to get all the music on there, I received an error message after a little bit stating "The iPhone (Name) cannot be synced. An unknown error occurred (-54)." After doing some research on this error, I found out that it had to do with files being locked and things of that nature, but I don't really understand that whole concept. So if someone who understands would help me through this error step-by-step, it would be greatly appreciated. Thanks.

    Error -50 is a very unhelpful generic communications error with a number of possible causes.  Something between the drive to which you are downloading and the drive from which it is all coming is not working correctly, which probably leaves several hundred options.

  • The iPhone cannot be synced. An unknown error occurred (1723).  iPhone 4S & Yosemite

    Since upgrading my iPhone 4S to 8.1 I have remained happy.  Apple wants to shove the iCloud Drive stuff down my throat but I'm not ready yet.  Just upgraded iMac to Yosemite.  Now iPhone won't sync when plugged in.  When it's transferring photos, it stalls out and gives the error message "The iPhone "mine" cannot by synced.  An unknown error occurred (1723)."  Also, I now have no more ability to sync my numbers documents with my iMac.  I chose NO for iCloud Drive on the iMac and was happy for an option.  But as it turns out the option was no option.  Apple is really saying "Switch to iCloud Drive or we won't let any of your **** work anymore for syncing."  If I leave it all the old way on all devices it should continue to work the old way.  I stayed synced with my Wife's iPhone 4 and can't update my iMac and 4S and leave her phone in the cold because we share all our contacts and everything.  If this is all affected too with this iCloud Drive stuff, the I'm just screwed all the way around until buying 2 new phones.
    Hope someone has a solution for the syncing problems I'm facing right now.

    This fixed my 1723 error.
    http://www.hightechdad.com/2014/09/30/how-to-fix-itunes-error-1723-when-syncing- iphone-or-ipad/

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