I have been getting notices about an important security update for a month now and when I click update, I cannot connect to the server.

I am using a mac... Have downloaded new version. Is all I need to do to Drag Firefox from Applications to trash to uninstall? Do I still need to also delete Program Folder? If so, where can I find it?

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 16.0.2: http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

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My iPod has not been working for a month now and i was hoping that you could help me.The part where you charge and sync the iPod is not connecting.There is defiantly not the lead as we use it for the iPhone and that works please could you help!

my iPod has not been working for a month now and i was hoping that you could help me.The part where you charge and sync the iPod is not connecting.There is defiantly not the lead as we use it for the iPhone and that works please could you help!
yours sincerly
jackfromsurrey

What I am saying is ..........
The iPhone HAS to be active making calls on the UK carrier network for the carrier to identify as "theirs" and therefore eligible for the Carrier to unlock
The way to achieve this is to use a PAYG sim making and receiving calls to establish a customer relationship with the Carrier and then follow the Carrier's process to unlock
With a PAYG it usually means adding a specified (by the carrier ) amount usually £15 /£20 depending on the carrier
This is how O2 function and according to Gemma this is how Vodafone work

I have been trying to upgrade to iOS 5.1 for a while now and cannot find out how to do it any hintsout hoe

I cannot upgrade my iPad 2 with iOS 5.1 for a while now any hints.?

First thing to try is a reboot of your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPad restart. See if that fixes your problem.
Try the update again
Settings > General > Software Update
The update servers have been very busy so keep trying.

I cannot get emails through hot mail, every time I try it keeps coming up cannot connect to the server.

I cannot get emails through hot mail, on my ipad 4, every time I try it keeps coming up cannot connect to the server. Every thing looks correct

The Hotmail server is down; try again later.

I have been getting notices for installing latest version of firefox. However, I understand that SMART BOOKMARKS TOOLBAR is not compatible with the latest versi

I have been getting notices to instal latest version of firefox. However, I understand that SMART BOOKMARKS TOOLBAR , is not compatible. I experienced this before. Therefore, I do not want to go for it. .But at the same time, I often get problem in google documents because of no latest version.
Pl. help

The developer of '''''Smart Bookmarks Bar''''' seems to have abandoned that Add-on and has not issued an update to it since 2009-02-13.
*See --> https://addons.mozilla.org/en-US/firefox/addon/smart-bookmarks-bar/versions/
Have a look at a very similar Add-on named '''''Roomy Bookmarks Toolbar'''''. If you like that Add-on, un-install '''''Smart Bookmarks Bar''''' before installing it.
*See --> https://addons.mozilla.org/en-US/firefox/addon/roomy-bookmarks-toolbar/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

We use the Apple mail server to get e-mails from our gmail and comcast mail accounts. Recently we have been getting spam that claims to be sent to a gmail address, but when I check that address directly, there is no such e-mail. ???

We use the Apple mail server to get e-mails from our gmail and comcast mail accounts. Recently we have been getting spam that claims to be sent to a gmail address, but when I check that address directly, there is no such e-mail, either in the inbox or in the spam folder. Is it possible to bypass the gmail account and send directly to the Apple mail server, spoofing the gmail address?

Maybe some info here for you about spoofing. (and much additional info)
http://www.thesafemac.com
Hope this helps

TS2776 I have my iphone 5 for 7 months now and from time to time, my contacts, without notice, get scrambled, i.e., multiple contacts go into one, or I lose contacts....How does this happen and why? And is there a quick fix to reset the contacts as they

I have my iphone 5 for 7 months now and from time to time, and without warning, my contacts get scambled, i.e., multiple contacts become one. I am losing my patience. Help.

I couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine.
Starbucks app works as it should.
I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again.

I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

I purchased a monthly pack and havent been able to use it. I have been getting charged for 3 months now and I still get an error message saying "unable to load all your plans". How do I re-install or dowload and get my last 3 payments reimbursed?

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
or
Adobe contact information - http://helpx.adobe.com/contact.html

I have been using my apple tv to access netflix for several months. It suddenly stopped working. When I try to go to netflix from the menu, it says "accessing netflix" but never does. I can access you tube just fine, but just can't get to netflix.

I have been using my apple tv to access netflix for several months. It suddenly stopped working. When I try to go to netflix from the menu, it says "accessing netflix" but never does. I can access you tube just fine, but just can't get to netflix. Any ideas. I have unplugged everything and waited but nothing helped.

Update software. If that doesn't work try resetting. Mine started working after the update.

I have been getting my email in duplicate in MacMail for the past week. I haven't changed any settings on MacMail. My server is Verizon/Yahoo. How can I get it to stop?

I have been getting my email in duplicate in MacMail for the past week. I haven't changed any settings on MacMail. My server is Verizon/Yahoo. How can I get it to stop?

I have been getting my email in duplicate in MacMail for the past week. I haven't changed any settings on MacMail. My server is Verizon/Yahoo. How can I get it to stop?

I have been working on an iMovie project. I turned off my computer and when I turned it back on to continue working and entire section of about 80 photos was gone. The music attached to these photos remains. Can I retrieve this work?

I have been working on an iMovie project. I turned off my computer and when I turned it back on to continue working and entire section of about 80 photos was gone. The music attached to these photos remains. Can I retrieve this work?

I am at Snow Leopard and have only played a bit in IMOVIE - so can't speak for Mavericks - but -
In general as I work a lot in Photoshop - when you are happy with something save it and continue on - If you have Time Machine Running and you want to try things next that may or may not work - force a time machine backup - that way the version you are happy with will be available for 24 hours (and wish this was a setting one could extend)
If you turn off your mac - or end a program without consciously saving something you may lose what you worked on.
If IMOVIE did not ask if you want to recover what you were doing your update may be gone - but try posting new question - asking about automatic backups in IMOVIE and how they work.

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

Powerview Cannot connect to the server due to a security issue. The server may not have been able to match the host for silverlight

Hello,
I have a sharepoint 2010 sp1 CU Dec 2011 server with a SQL Server 2012 SP1 CU4 reporting services instance. I am able to open Power View and use it normally when bypassing the ISA Reverse Proxy server. However when going thru ISA I receive the
following Error.
Power View Cannot connect to the server due to a security issue. The server may not have been able to match the host for Silverlight. This error appears after I click yes on an Internet Explorer Display Mixed Mode prompt.
I've seen a couple references to this issue but not much. This one mentions a clientaccesspolicy.xml file but I haven't had any luck with that. http://connect.microsoft.com/SQLServer/feedback/details/716433/cannot-connect-to-the-server-due-to-a-security-issue-the-server-may-not-have-been-able-to-match-the-host-for-silverlight
Any Ideas? Thanks.
Ryan

Hi Ryan,
Based on my research, the issue should occur due to a by design behavior in Threat Management Gateway (TMG). To work around this issue, you can use SSL between the TMG and the SharePoint Web Server.
Hope this helps.
Regards,
Mike Yin
TechNet Community Support

I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks

I have two iPads and one is connected to the internet but my other iPad was connected then was not and since then I have not been able to add my internet back onto my iPad it only says cannot connect to the server any help would be great thanks

If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other WiFi networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the problem. If not, contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured.

HT1923 When trying to access i tunes store when in I Tunes i cannot connect to the internet - any thoughts? i have tried un-installing and re-installing but no joy

When trying to access i tunes store when in I Tunes i cannot connect to the internet - any thoughts? i have tried un-installing and re-installing but no joy

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I have been getting notices about an important security update for a month now and when I click update, I cannot connect to the server.

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