I have been given an itunes voucher, when I try to redeem it says it has not been properly activated?
When I try to redeem my voucher using the code it says it has not been properly activate? What does this mean?
Like all gift cards, iTunes Gift Cards have to be activated by the retailer at the store where the card was purchased and that message makes it sound like that did not take happen. So perhaps that is the issue and you might have to take the card and the receipt back to the store and have it activated.
If the card was truly a gift and you don't have the receipt, then look here for help,
http://support.apple.com/kb/TS1292
If nothing on that website works to get this resolved, there is a link where you can contact iTunes support. You may need to do that in order to get this straightened out.
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I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?
Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso -
I have the movie in iTunes but when i try to transfer to the iPod it say that its not authorized... what can I do.. The computer is authorized... It was a digital copy...
melaniefrommadisonville wrote:
I want to try to un-install iTunes then re-intstall but am a new mac user and don't know how to do this.
click here and follow the instructions. -
I have a pop up saying new software for Iphone available;however when I try to downlaod it says"you are not connected to the internet"
I am connected so I ran diagnostics which verifies my Network Interface but Internet Connection Failed as did secure link to Itunes store.
In addition whenever I go into Itunes after a few seconds my AOL home page keeps popping up.
As you see my ISP is AOL and my connection is through a Netgear wifi router.
Please advise appropriate action
Mike HillyardThis forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards. -
HT1725 when i try to download it says i do not have the privilege to make changes
when i try to download it says i do not have the privilege to make changes. how do i fix this problem?
Hello aprilpierce,
I'd recommend taking a look at the following article in order to get iTunes working correctly.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Symptoms
With Mac OS X, the Shared folder is required to authorize your iTunes Store purchases. With Windows the iTunes folder is also required. If either of these folders are missing or have incorrect folder permissions, you may notice one of the following symptoms:
You are unable to complete a purchase from the iTunes Store.
You are told that you do not have permission to modify your iTunes Media folder when downloading from the iTunes Store.
You cannot play content you purchased from the iTunes Store.
An alert appears with the following text:"There was an error storing your authorization information on this computer. The required directory was not found or has a permission error."
Cheers,
Allen -
my iphone says 'iphone is disabled connect to itunes' and when i do connect it, it says 'iphone could not connect to itunes because it is locked with a password and you need to unlock it but it doesnt let me as it is diabled???????
hi, may i know how to restore and put it on recovery mode??
as I faced the same problem as you now...
Thanks -
When i try and sync it says i do not have the access priveleges to do so ?
when i try and sync it says i do not have the access priveleges to do so ?
If your computer is a Mac use the Disk Utility and "Repair Permissions". If it's Windows I don't have any idea how to fix it.
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Just bought CC and have license key. When I try to redeem it says "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." anyone have any ideas?
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-ID support http://helpx.adobe.com/x-productkb/global/service-c1.html -
I just purchased an Novella MiFi ~ I have an Ipad 2 wifi only. My ipad will recognize the device, but when I try to connect, is says I am not connected. Suggestion?
Getting connected to a mifi the first time was goofy for me as well. The message you are getting means you have not satisfied the security on the my yet.
On mine, when I set it up, I had to declare a password. But it never recognized that password for connecting devices. Turns out the password was only used for changing system settings. When connecting a device what it really wanted was the device code, similar to a router key- not your password. So look through the paperwork and find the key, and try that.
I think you mean novatel, who make a number of mifi units. -
I live in Canada and am visiting Hungary. I would like to purchase iTunes but when I try to pay, my account information is not accepted and iTunes support is of no help. Is there something I should be doing to complete a transaction?
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done". -
I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right! Real Geniuses in that store!
If so, then review the first link to see if you can troubleshoot your issue yourself. If that doesn't work, then contact iTunes Support via the second link below:
Invalid, inactive or illegible codes:
http://support.apple.com/kb/TS1292
Contact iTunes support here:
http://www.apple.com/support/itunes/contact/
Cheers,
GB -
HT201209 When I try to redeem it says error invalid code help me please.
When I try to redeem it says error invalid code help me please.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: iTunes Gift Cards are only Valid in Country of issue -
I DOWNLOADED FIREFOX 10 ON MY WINDOWS 7 COMPUTER I REBOOTED AS TOLD BUT WHEN I TRY TO OPEN FIREFOX IT SAYS IT HAS TO BE REBOOTED; WHEN I TRY TO UNINSTALL IT SAYS IT HAS TO BE REBOOTED OVER AND OVER AGAIN in English
Exactly what did you do to "try to transfer all of yoru photos" to the iMac?
LN -
In pages when i try to save it says sorry can not save as
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It might be that it doesn't like your choice of name or folder. What name are you saving to?
Jerry -
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