I have been hacked and was forced to return to factory restore. I want to RE-download my Adobe CC and I am not given permission how can I re download?

my computer was hacked and I spent all day removing these viruses with no success, so I was forced to return to factory restore. I am up and running again but need to re-download my adobe cc to my computer. I am not given permission to do this apparently without opening a new account. has anyone else had this problem? how did you download your adobe cc without opening another account?

Lorimarierose for information on how to reinstall the Adobe Creative applications included with your membership please see Creative Cloud Help | Install, update, or uninstall apps.

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My imessages have been hacked and recovery email changed and I can't delete it! (with pic)

My iMessages have been hacked and the hacker entered his email as the recovery email with security questions I can't answer. I contacted Apple support and went through the 24 hour process of changing my info so that I could get into the account, but his email address is still the recovery address and it does not give me the option to delete it. I've added alternate emails that can be deleted, but it will not let me change or delete the recovery email. I can change phones and passwords a million times, but if he can just recover my password what am I supposed to do? I have turned iMessage off on my phone (as well as the gps) but I would really like help in deleting that recovery email if anyone has any bright ideas! The pic below shows the only place in all of the settings that his email address shows up anywhere! Any help is very very very appreciated.

Hi,
I don't think that can be solved by any advice the regular posters could post here.
I would go back to Apple and explain the situation (again).
I would also consider closing the account (Apple rarely seem to do this as accounts are never deleted but just closed).
I understand this may cause issues for things purchased in iTunes and the App Store which my include Restoring the OS at some point.
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From what I can see, there is no call forwarding set up for your account. No phone number is specified for Skype calls to be forwarded to, nor is there any order in our system for Skype Call Forwarding. So in terms of money, you have not been charged.
What this person seems to have activated in your account is Voice Messaging. He took over your account and recorded a message for Skype users to hear when they try to call your account but you are not available. You can easily deactivate this feature, or just change your personal message, if you follow the steps of this FAQ:
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If your iPod classic is formatted for Windows, and you want to sync it with your Mac, try to force the iPod into Disk Mode and then restore it using your Mac.
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Thank you.
I also had tried other means of getting answers and got an even more specific answer on just how to do this. Below is the link to the actual knowledgebase article giving specific instructions since there are some files that need to be on the Palm and some on the card, etc.
http://support.laridian.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=380&ratingconfirm=...
I emailed Zondervan to see if they might be able to direct me to a downloadable manual. The referred me to laridan.com who now supports their software.
I followed the instructions, taking into account some things that were already where they needed to be, hot synced it and it seems to be working fine with 7.8 M free space on my Palm which I trust is enough for my other very large applications.
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I have been hacked and was forced to return to factory restore. I want to RE-download my Adobe CC and I am not given permission how can I re download?

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