I have been on hold for 40 mins 16 sec Need tech assistance!

One Horse wrote:
…Photoshop CS4 will not install on a new MacPro…
Did you happen to remove a previously installed trial or regular copy of CS4 or a CS3 installation improperly?
"Improperly" means by any other means other than using the respective Adobe Uninstallers in Applications/ Utilities/ Adobe/ ….
For instance, if you dragged anything to the trash. That would have been improper starting with CS3. Previous versions could be trashed, but no more.
If that was the case you need to look for the CS3Clean and CS4Clean scripts on the Adobe site, download them and run them.

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I have been on hold for over 3 hours now. 3rd time calling billing department this week

I was told that I was being transfered to the billing department over 180 minutes ago. I have been on hold for over 3 hours and was on the phone with tech for 2 additional hours. This is extremely unprofessional. I was to get a refund for the past 2 months since the issue with PS and DW crashing and the ticket is still open. now i have lost productivity for 2 days due to tech additional day on hold. How is this even possible.

I am on terminal hold in the chat room. Tomorrow, I have to try calling them on the phone. This is what I have sent them so far.
"I see that some of the people in the "community" may have been waiting to chat for several hours! I am trying to purchase adobe cloud on line and I keep getting a message
"Your billing address doesn't seem to match the credit card you entered. Check to make sure you entered this information correctly, and if you still can't place your order, please call us at +1 800-585-0774. If you're not in North America, you can look up a local number here."
I have double-checked my billing address several times and I get the same message. How many times am I being charged for this?"

I can't get my recording to work properly. I have been on hold for 55 minutes and I need help

Please someone help me. I have been on hold for ever.
I am writing a project where student are being shown how to create tables in Word. But when I do the recording the recording are screwed up and I can't get student to enter in the text I need them to enter. This project has to be done tonight.
Please advise

Rod meant sharing the screenshot on this post, which you can do by clicking the tiny camera icon. Rod is not an Adobe employee (nor me).
Sreekanth

I have been on hold for 55 minutes??!!!

are they closed???!!!!

i received a bill today for $526. i called 2 times, the first woman was putting me thru to the finance department, i went back in the loop. the second woman i spoke to said i needed to contact my bank because they did not receive my payment made on 4/23 and that my bank would have to contact them to verify the payment. i called my bank, they told me i needed the fax number of verizon and they would send them a proof of payment. i called verizon back and was on hold for 64 minutes waiting for the billing department. i called from a different line, got thru immediately and spoke to Michael. When i asked michael to speak with a supervisor, he laughed at me and told me he was not going to waste his supervisor's time with my phone call???!!!!!!! ARE THEY CRAZY????!!!!! Is this the way customer service is supposed to treat people???!!!! i am ready to have a stroke.

This is **. I stayed up to order my kids new 6's. I have done nothing all night but get ECPD errors. I have been on hold for 40 min and no live chat is available. Nice job Verizon.

Seriously?

I went onto the apple store app, it at least let me reserve an iPhone and will send an email when apple can talk to Verizon to finalize the order. It's not a perfect solution but at least it's something that I have one reserved! Worked on the website for over an hour and because I get 25% off my calling plan through my company I kept getting an error.

I have been on hold for over 2 hours!

I haven't had HD channels for 3 days. I have refreshed my set-top box multiple times. This is ridiculous! I will switch back to Comcast this weekend if I don't get resolution to this problem.
Solved!
Go to Solution.

two things that you can try while waiting that sometimes helps when just missing a few channels.
Disconnect the coax from the stb and then reconnect it. A poor connection here can cause some channels not to show up or have tiling.
Then go into Menu-->Customer Support-->Settop box auto correction.
This will reset and refresh all the stb's. With any luck that will take care of the issue.
====================================================================================
Error exists between keyboard and chair.

Terrible Customer support, I upgraded my account they took the money and nothing works. I have done chat support and was told they were levating to the next level of support and have heard nothing. I have been on hold on the phone for over an hour.

I upgraded my account yesterday. They charged my card and nothing works, I was on with online chat support for a hour last night. I was told they were levating my support to the next level. Never heard back from anyone I have been on hold for over an hour on phone support.
This is really awefull way to treat your customers.

Unless an employee stops by this forum and reads your message, you need to know...
This is an open forum, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Trying to disconnect Xfinity Home Security - been on hold for 90 minutes.

I recently signed up for Xfinity Home Security, and the service has not worked well at all. We have had technicians out to our house multiple times. Also, I get errors all the time when trying to arm the system from my cell phone. Additionally, it will report doors being open, when they are closed. I have been on hold for over 90 minutes, and they are trying to charge me a huge termination fee to stop the service. I never signed an agreement or agreed to any terms verbally. They added it on at the Xfinitity store and were not able to even give me a printed copy of the services.

@tjg2015
I am sorry for the delay and your troubles. I have sent you a private message to assist you further.

I can`t set up iCloud on my mac mini although I have been paying iyogi for service for 6 months. ough

I am unable to set up my iCloud on my Mac mini although i have been
paying iyoug for service for the last six months.

"Iyogi" is a scam. What happens when you try to set up iCloud?

Hi i have been surfing internet for some SAP ABAP mini projects

Hi i have been surfing internet for some SAP ABAP mini projects . I am learning SAP ABAP and want to implement the learnt knowledge in creating small project. Can someone suggest small mini project that a fresher can do, or any websites where i can practise until i get job.
Thanks in advance,
Tilak Raja .

Seems like a noble pursuit... There are at least a few "spec dumps" or "do my job" questions (usually start with "my requirements are...") posted in this same forum daily, so if you get to them before the moderators do - there are a bunch of projects for you.
I'm a bit confused about the "web sites" part though - so you don't have an access to some demo/IDES system? How are you planning to do those mini projects then? Unfortunately SAP is not something one could easily practice in isolation - you'll need basic configuration, business data, etc.

Just bought Illustrator and can't install it. Says installed in the pop up thing but it isn't anywhere on my computer or accessible through my web browser. been o hold for half an hour on so called "Live Chat"

Just bought Illustrator and can't install it. Says installed in the pop up thing but it isn't anywhere on my computer or accessible through my web browser. been o hold for half an hour on so called "Live Chat"

Adobe Customer "Don't Care" have been "assiting other people" for about an hour now and I can't redownload Illustrator either.
I REALLY dislike Adobe.

Have been on hold....

I have now been on hold for over an hour and twenty minutes. This is the fourth call for the
same problem....Photoshop CS4 will not install on a new MacPro.
To see Adobes customer/tech support decline from exemplary to pathetic is astounding.
Sorry Adobe, I no longer see any need to update my products or purchase anything new
from you.
This is just a message from an extremely unhappy customer( I date back to Photoshop 2.5).
I will follow this up with a letter to corporate also.
Uhmmmm.........GM got so big they didn't have to worry about quality. Watch out for GIMP!

One Horse wrote:
…Photoshop CS4 will not install on a new MacPro…
Did you happen to remove a previously installed trial or regular copy of CS4 or a CS3 installation improperly?
"Improperly" means by any other means other than using the respective Adobe Uninstallers in Applications/ Utilities/ Adobe/ ….
For instance, if you dragged anything to the trash. That would have been improper starting with CS3. Previous versions could be trashed, but no more.
If that was the case you need to look for the CS3Clean and CS4Clean scripts on the Adobe site, download them and run them.

Can anyone help? am unable to upload photos into iphoto. have been doing it for a few years but will not allow it anymore. no error message comes up. has anyone had a similar experience?

can anyone help? am unable to upload photos into iphoto. have been doing it for a few years but will not allow it anymore. no error message comes up. has anyone had a similar experience?

What version of iPhoto? How are you trying?
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

HT201359 Why have I been extra charged for an app and have been billed twice for the same app?

Why have I been extra charged for an app and have been billed twice for the same app?

We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201328 I have been given permission for unlocking my iphone 3 GS from Orange. I want to set up the phone for my wife to use with a new number and carrier. Do I unlock under my itunes account first or set one up for her and then unlock the phone.

I have been given permission for unlocking my iphone 3 GS from Orange. I want to set up the phone for my wife to use with a new number and carrier. Do I unlock under my itunes account first ( I now have a new iphone on this account) or set one up for her and then unlock the phone. I am worried about upsetting the new phone.

I would complete unlocking as is and then
restore as new once you know the iPhone is unlocked
Be aware Orange will process the request at their speed
one of the reasons they usually reside at bottom of User Sat surveys
will likely take weeks
This may also help
http://support.apple.com/kb/HT5014

I have been on hold for 40 mins 16 sec Need tech assistance!

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