I have been on hold for over 2 hours!

I haven't had HD channels for 3 days. I have refreshed my set-top box multiple times. This is ridiculous! I will switch back to Comcast this weekend if I don't get resolution to this problem.
Solved!
Go to Solution.

two things that you can try while waiting that sometimes helps when just missing a few channels.
Disconnect the coax from the stb and then reconnect it. A poor connection here can cause some channels not to show up or have tiling.
Then go into Menu-->Customer Support-->Settop box auto correction.
This will reset and refresh all the stb's. With any luck that will take care of the issue.
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Error exists between keyboard and chair.

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I have been on hold for over 3 hours now. 3rd time calling billing department this week

I was told that I was being transfered to the billing department over 180 minutes ago. I have been on hold for over 3 hours and was on the phone with tech for 2 additional hours. This is extremely unprofessional. I was to get a refund for the past 2 months since the issue with PS and DW crashing and the ticket is still open. now i have lost productivity for 2 days due to tech additional day on hold. How is this even possible.

I am on terminal hold in the chat room. Tomorrow, I have to try calling them on the phone. This is what I have sent them so far.
"I see that some of the people in the "community" may have been waiting to chat for several hours! I am trying to purchase adobe cloud on line and I keep getting a message
"Your billing address doesn't seem to match the credit card you entered. Check to make sure you entered this information correctly, and if you still can't place your order, please call us at +1 800-585-0774. If you're not in North America, you can look up a local number here."
I have double-checked my billing address several times and I get the same message. How many times am I being charged for this?"

I was at 30% on the arvato downloader and it messed up, suddenly sent a error message and said "download canot continue, plese contact adobe support" I have been sitting here for 2 hours dowloading. I am upset. I didnt pay over 100 bucs not to be able to

I was at 30% on the arvato downloader and it messed up, suddenly sent a error message and said "download canot continue, plese contact adobe support" I have been sitting here for 2 hours dowloading. I am upset. I didnt pay over 100 bucs not to be able to use it. I have customers waiting!! what do I do???

You can have direct download from this link:
<Download Photoshop Elements products | 13, 12, 11, 10>
Make sure you select the correct version for your operating system. You also need to have a reasonably faster reliable Internet connection.
Good luck.
elemntsmessup=upset wrote:
I was at 30% on the arvato downloader and it messed up, suddenly sent a error message and said "download canot continue, plese contact adobe support" I have been sitting here for 2 hours dowloading. I am upset. I didnt pay over 100 bucs not to be able to use it. I have customers waiting!! what do I do???

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
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I cannot open a book on my Kobo it states that the document cannot be opened because it is protected by DRM yet I have been using it for over a year now

It states that i cannot open a book because it is protected by DRM yet I have been using it for over a year now, What do I do?

same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please

Not able to receive calls...and I've been on hold for 2 hours and 15 minutes with att

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Some people are being affected by network issues. The support line and live chat queues are being hammered with customers in similar situations.

HT4463 I keep getting the message "The application could not be downloaded. The installation could not be started." with a "Retry" and "Cancel" button, I have been re-trying for several hours to no avail. What is the problem?

I keep getting the message "The application could not be downloaded. The installation could not be started." with a "Retry" and "Cancel" button, I have been re-trying for several hours to no avail. What is the problem?

You'll need to contact support and have them check your account
https://expresslane.apple.com/GetproductgroupList.action

I have been on hold for 40 mins 16 sec Need tech assistance!

I have been on hold for 40 mins 16 sec Need tech assistance!

One Horse wrote:
…Photoshop CS4 will not install on a new MacPro…
Did you happen to remove a previously installed trial or regular copy of CS4 or a CS3 installation improperly?
"Improperly" means by any other means other than using the respective Adobe Uninstallers in Applications/ Utilities/ Adobe/ ….
For instance, if you dragged anything to the trash. That would have been improper starting with CS3. Previous versions could be trashed, but no more.
If that was the case you need to look for the CS3Clean and CS4Clean scripts on the Adobe site, download them and run them.

I can't get my recording to work properly. I have been on hold for 55 minutes and I need help

Please someone help me. I have been on hold for ever.
I am writing a project where student are being shown how to create tables in Word. But when I do the recording the recording are screwed up and I can't get student to enter in the text I need them to enter. This project has to be done tonight.
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Rod meant sharing the screenshot on this post, which you can do by clicking the tiny camera icon. Rod is not an Adobe employee (nor me).
Sreekanth

When trying to authorize my computer, there is no drop down menu under STORE. Have been reading advice for an hour now can anyone help me please.

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Found it.

Been on hold for over 30 minutes, Playstation not connecting, dropping computer connections

The Verizon Service just keeps getting worse and worse. The Service is mediocre to say the least. I am constantly having connection issues in my area. Random boots, PS4 wont connect, even though I have 100% connectivity. I constantly have to call an argue because I find random charges, on my bill. Never had I been more frustrated with doing business with a company. I have to say they are the absolute worst. And to get out of a contract with them, They are going to charge me ETF fees. Thats ok verizon I am going to go on every review site I find and report how absolutely terrible your customer service and internet is. You guys are a straight rip off.

So I finally hang up after waiting for 45 minutes. I recalled and used billing customer service and explained to the operator that I just waited for 45 minutes and I would please like to speak to some one in technical service. So what does she do... She connects me to the same exact number that I just sat and waited on. I literally just explained that I wasted 45 minutes waiting and requested that I directly be transfered. VERIZON you WORK FOR ME, I DONT WORK FOR YOU!!! REFUND all the times I have I have sat on hold, Waiting for your foreign customer service reps!

This is **. I stayed up to order my kids new 6's. I have done nothing all night but get ECPD errors. I have been on hold for 40 min and no live chat is available. Nice job Verizon.

Seriously?

I went onto the apple store app, it at least let me reserve an iPhone and will send an email when apple can talk to Verizon to finalize the order. It's not a perfect solution but at least it's something that I have one reserved! Worked on the website for over an hour and because I get 25% off my calling plan through my company I kept getting an error.

HT4796 does the migrate from pc to mac work? I have been running it for 20 hours and it looks to hung up on still copying my music and i dont have that much.

Need help on the migration back up?

Karsten,
Most interesting reply and I certainly appreciate the sample illustration -- it's most helpful. However, I have this effect enabled and what happens is quite odd. Let me explain a little better as maybe I didn't word it correctly. Here's what occurs...
1- Before the slide transitions to the next slide, it becomes fuzzy (not part of the transition itself which comes after)
2- After the fuzziness the slide sort of notches upward a hairline before the transition. Thus, here it is: Normal Slide > Fuzziness > Notch > Transition > Normal Slide -- repeats.
Side Note: I noticed on my daughter's DVD player, the side would do the above, but would know go a step further. the imposed soundtrack would actually pause for a split second (in addition to the above) before the transition itself.
I called mac and was offered some studio 4 pro, and when I looked at the price I almost fainted ($999.99) which is quite steep for me and certainly more software than I need. That said, I'm looking into iMovie as an alternative (iDVD would have been great and fast on the work-flow), but I need to come up with a system using my Mac as I may have a wedding coming within the next several months. Before I offer this service, I need to learn the Mac (which I love) and the software of choice. I went to a local book store and purchased this book:
http://www.pricegrabber.com/search_getprod.php/isbn=9780470502129/
hopefully it will help me.
Sincerely,
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I have been on hold for 55 minutes??!!!

are they closed???!!!!

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Has anyone gotten past "Moving items into place" with MAC lion 10.7.4 Combo download? I have been stuck there for over 4 hours.

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anthonymdavis wrote:
Did they at apple actually TRY this update before putting this out and mess up people's systems.
Of course they tried it and so did every developer it was seeded to, which is why so many millions of users are having no issues with the install. If Preview etc. are not working for you, then something seems to have gone wrong during your install. It may well be hardware related or related to third party programs you already have installed. Perhaps anti-virus or other third party maintenance programs? Or perhaps your system itself has been in dire need of repair and the update has simply triggered or magnified the underlying problem. I would be backing up immediately and performing a clean install after checking the condition of your HD before blaming an update that most users have had no issues with. (Note, you will see people with issues here as it is a troubleshooting Forum, so it may look a common problem. The millions of others have no issues thus never come here).
Hope you get this resolved and enjoy the update as most of us are.
Pete

I have been on hold for over 2 hours!

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