I have been recently trying to get the update for the new iOS 7.1 and it keeps coming up as too much data for update. It says to check your storage and or usage and edit it them, but when I go check I have over 7.8GB of messages "saved" on my phone. why?
I went to my data after this message kept coming up and unlike the rest of the usage data you cannot delete your "saved" message data. I tried deleting some photos (which I don't have a lot to begin with; now I only have 40) still nothing. I then went to to my local apple store in the mall and the two guys I talked to didn't help. They said to delete the threads which I did, then delete the pictures which I also did and that should help. They were wrong they I'd say however to reset your phone if all else fails and that will deffinelty do it. But I don't want to lose all of my data so I am trying to save my things on iCloud and it won't let me do to my storage. There have been similar situations like mine on here but the backup bot isn't working on my computer. At this point I am just so lost and confused I don't know what to do. Someone please help
Snowden has already commented on this. Messages are stored on Apple devices until they are uploaded for screening to the NSA. Apple holds these messages on your device and on the cloud service. Once the information has been uploaded to NSA, the messages then delete off your device. In order to not arouse suspecion, the device will always show you some amount to data as space being occupied on your device. Theorecically this data could be over written and not protected if they were on hidden sectors of your memory. The information stored on this "messages" partition is actually more than messages, thats why this space commitment can easily reach 3 gigs. Any computer science specialist will tell you that ASCII characters only use minimal kilobytes of data. Apple complies with this request to upload your personal data as outlined in the Patriot Act. The only way to delete this "messages" data hold is by doing a complete wipe of your device and not conducting a restore. It will clear the space off your device, but NSA actually has the information from the cloud service regardless.
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I am trying to download the new version of itunes and it is stating that it has an invalid signature and the downloan has been removed. How can I download it or get the signature?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
My husband and I have both downloaded the new IOS 8.2 and now he is getting my text messages that are only addressed to me. He has a 5 and I have a 6. It is like we are synced together. How can I fix that?
Is he getting your SMS messages (green) or your iMessages (blue). If SMS message, go to Settings>Messages and turn off Text Forwarding. If blue, are you sharing an Apple ID? You should each have your own.
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Hello, i'm trying to download the new verison of itunes, and im getting an error message: Apple mobile failed to start and c;runtime failed. how can i fix this issue
Hi Tatilopez86,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden -
Hey, I've tried to install the new iOS 7.1 but it says that the installation cannot be completed and doesn't say why. I have more than 50% battery left but it still doesn't work, help?
It probably means you don't have enough available storage on your phone. It takes space to store the download - THEN unpack it. Best method is to use a computer with iTunes (This allows you to back up on your computer as well).
PLEASE: Do not purchase iCloud storage space - this will not give you more room for the iOS 7.1 installation. -
hello, i am trying to download the new ios 8 but my usage says i am using 3.1 gb in messages but i do not have any imessages saved?? anybody know how to fix this.
Given that you are very low in memory on your iPhone, it would be much easier to connect your phone to your computer and download iOS 8.1 via iTunes. Memory won't be an issue this way.
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Tried to load the new version of iTunes and I couldn't do it.
Tried to load the new vesion of iTunes and I couldn't do it. I had to do a restore on my Windows 7, 64 bit computer in order to get iTunes sort of working again. Now it crashes everytime I try to open the program. Any ideas anybody? Thanks.
Hey iheartuba,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Have a great day,
Delgadoh -
I just downloaded the new iOS 5.0 and did all of the backup prompted steps beforehand, but I can't figure out how to get all of my apps and music back on my iPhone. Where did they go and how can I put them back on my iPhone?
Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H. -
I just tried to install the new IOS version and now my screen is all black.. since an hour. My power button is broken so i cant reset my phone. When i plugg it in my computer, it makes a sound, but the screen stays black.
WHAT TO DOcarter87 wrote:
so i bought this Iphone 4 thats jail broken,
Return it.
Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues
Security vulnerabilities: Jailbreaking your device eliminates security layers designed to protect your personal information and your iOS device. With this security removed from your iOS device, hackers may steal your personal information, damage your device, attack your network, or introduce malware, spyware or viruses.
Inability to apply future software updates: Some unauthorized modifications have caused damage to iOS that is not repairable. This can result in the hacked iPhone, iPad, or iPod touch becoming permanently inoperable when a future Apple-supplied iOS update is installed.
... It is also important to note that unauthorized modification of iOS is a violation of the iOS end-user software license agreement and because of this, Apple may deny service for an iPhone, iPad, or iPod touch that has installed any unauthorized software. -
I'm trying to download the new iOS 7.0.6 but all I get is "est time remaining" message. I want to cancel but don't know how.
Hello, Rpodol5678.
Thank you for visiting Apple Support Communities.
The download times can vary depending Wi-Fi download speed and device space. The best option would be to download and install the update via iTunes on a computer. Here is some helpful information regarding updating your device.
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Cheers,
Jason H. -
I tried to install the new iOs 7 on my iphone5 and itunes shut down before it completed and now my phone is stuck on with the apple and a line under it.
Hello roch23
Check out the article below to get you back up in running.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
I have just updated my i phone 4s with the new ios 6 software and most of my apps have disapeared when i got to the app store and search for an app i cant find i click on it and it says the app is installed. but i cant find it in my apps if i double click on it it opens. Any ideas?
Thanks PeteI have the same problem. Some of my purchased songs are missing also.
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I updated my iPhone 5s to the new iOS 7.1 and now I have a little icon that I have no idea what it is it up in the same corner as my battery
Maybe you could describe what the icon looks like?
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Downloaded the new Ios 7 software and my email inboxes have disappeared from my home page
Downloaded the new Ios 7 software and my email inboxes have disappeared from my home page
Try a reset ...
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
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