I have been trying all day to install the Adobe Photoshop Elements 13 I have already purchased. I need help.
Can I enter a chat with a live person?
See Contact here > http://www.apple.com/support/itunes/contact.html
Similar Messages
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I already have Adobe photoshop elements 12, it WAS on my desktop, and for some reason it is gone, now I'm trying to re-download it, and I cannot figure out how.
PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html -
I AM TRYING TO INSTAL THE ADOBE PHOTOSHOP ELEMENT 10, IN A NEW APPLE COMPUTER, BUT IT COMES A NOTE SAYING THAT THE INSTALATION WAS NOT ABLE TO INITIALIZE, AND THAT I SHOULD DOWNLOAD THE ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. I DID IT BUT IT SAYS THAT IS HAS BEEN DISCONTINUED,
start at the top and work your way down applying applicable fixes until your problem is resolved.
if cc (win): https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
if, your error is:
"Installer failed to initialize. File not found." or "Installer failed to initialize. This could be due to missing files."
first, rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit win OS: Program Files x86\Common Files\Adobe\OOBE
32 bit win OS: Program Files \Common Files\Adobe\OOBE
mac os: HD>library>application support>adobe>caps
mac os: USER>library>application support>adobe>OOB
if that fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
if you're using a dvd to install:
copy the disc contents to a desktop directory and install from that directory.
if you're using a mac:
1. Try to Create a new user account in Mac with Administrator Priviledges.
2. Login to the New user, Navigate to Mac HD> Application> Utilities> Adobe Installer folder, Locate products like Adobe Reader, Adobe Flash, Adobe Air and un-install them
3. Navigate to User Library> Application Support> Adobe and move Adobe to Trash.
4. Navigate to Mac HD> Library> Application Support> Adobe and move Adobe to Trash.
5. Start the installation again.
if everything applicable above fails, check your installation logs:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html -
I Have a Macbook Pro that does not have a disk drive. How do I install the Adobe Photoshop Elements 11 that came with the Epson scanner I purchased. I registered the S/N and I can't find the Free download anywhere only trials.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Installing the Adobe Photoshop Elements 10 program
Is only disc 1 required to install the Adobe Photoshop Elements 10 program? Because when promted to put the 2nd disc in & clicked continue it pops back that the program has successfully installed. I ask because I'm having issues saving a slide show, (WMV file). It gets to about 60% saved and stops??? I even tried installing a 2nd time
Install Premiere Elements, Photoshop Elements
For specific issues regarding functionality of the program, ask on the associated forum.
Mylenium -
I bought the mountain lion since last week and have been trying for hours to install it but i am not even getting to install it someone HELP!!!
I wonder, if you may want to clean up your system first. You could try to scan and repair permissions on that machine, make sure no disc errors, and also do a final pram reset. Then try to re-install again.
If the install still halts, then re-download the installer. -
adobe photoshop elements 4 cd is not working on my new computer can not install the programm what to do?
Message was edited by: Pat Willener - removed serial number.Photoshop Elements 4 is too old. It was written for PowerPC Macs and will not work on new Intel Macs. There is nothing you can do about it.
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I need help purchasing chips on ace casino. When I try to purchase it tells me that i have to contact itunes support but there is no number or website. Does anybody know what to do?
See Contact here > http://www.apple.com/support/itunes/contact.html
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Hi Diesel vdub,
Did that and I tried again, download stops halfway through and comes up with same message I have already quoted. Wifi Signal is 5/5, network is working, just not letting me download via iTunes. -
I have been trying for days to upgrade Flash Player on my Mac (Mac OS 10.8.3, Safari 6.0.4, current Flash Player version 11.6.602.180), but each time that I download the installer and run it, there is a "General installation error" soon after starting the "Installing" phase.
Each time, the installer completes the "Creating Install" and "Downloading" phases, but soon after starting the "Installing" phase, an error occurs "Error: General installation error" and Safari is opened tohttp://get.adobe.com/flashplayer/completion/aih/?exitcode=30&type=inst all&appid=500
Is it unusual for another "Install Adobe Flash Player" app to open? When the "Installing" phase begins, a second flash installer box icon appears in the dock, but then closes immediately and then the first installer shows the "Error: General installation error" page.Try this installer http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg
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"the importer reported a generic error" on a psd file i have been using all day.
have been editing all day on a 3 minute video for a client, then all of a sudden, a PSD file with several layers for my graphics went off line... nothing else.. just the psd file.
tried to ReLink but all I get is this
"the importer reported a generic error"
I have tried resaving the project as something else and still it wont relink.Resave psd file in Photoshop to another name and re-import.
Replace the psd on the timeline.
See if that will work. -
How do I uninstall an application or software from my Macbook Pro? I have been having all sorts of problems updating Adobe Reader and Flash player on my mac that I need to uninstall them so I can re-install them.
Uninstall Flash
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
For Reader search "unistall adobe reader mac" for the version you are running
https://forums.adobe.com/message/4793407 XI
http://helpx.adobe.com/acrobat/kb/installing-uninstalling-acrobat-x-mac.html X -
I have a laptop PC and am trying to install my product. After the download is complete I get an error that says "the file archive part of Adobe Photoshop Elements 13 is missing. You need all parts.
Please help, I don't know how to do this
Thanksyou need both the exe (which you have) and the matching 7z (that you don't have, yet). dl it:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I'm uploading a photobook I made to be published. I need assistance in getting it to apple. The book is assembled and gets to the end of uploading when I get an error message, an error occurred while uploading. I have been trying all night. Help!
Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry. -
I have been trying to download and install a trial. What is the best browser to use and how do i do it? The set up and everything is on the desktop but it never seems to load anything?
what file (name and extension) is on your desktop and what os?
what have you done to install the desktop file and what do you see when you do that?
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