I have been trying to do the serial number retrieval for the Photoshop elemems 13 and hve been having trouble getting it to go through. One set of the numbers contains a O with a slash through it and I don't know how to enter it

I am trying to enter the redemption code for my photoshop elements 13 and have one set that has a O with a slash through it and I have no idea what to enter

A slashed Ø often represents the number zero, to distinguish it from the character O.
If you have more questions, please ask in the Downloading, Installing, Setting Up forum.

Similar Messages

  • I want to install on my other computer the "creative suite 6" and I can't find the serial number. For some reason, there is no sticker on the cover of the disc. I think I bought it at 2012. What should Ido?

    I want to install on my other computer the "creative suite 6" and I can't find the serial number.
    For some reason, there is no sticker on the cover of the disc.
    I think I bought it at 2012.
    What should Ido?
    Hagar

    To locate the serial number:
    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Where do I get the serial number from for Photoshop Elements

    Where do I get the serial number from for Photoshop Elements?  I need to use on a new computer as my old computer crashed.  Orignally the program was loaded with a download application online.

    If you registered PSE, go to the main page of adobe.com and look for My Adobe, then work through the links there and you will find a list of your adobe products and their serial numbers.

  • HT4061 how do I set up my iPhone5 voice mail. I haven't set up a password, yet it tells me my password is incorrect. I don't know how to set up a password.

    how do I set up my iPhone5 voice mail? I haven't set up a password, yet it tells me my password is incorrect. I don't know how to set up a password.
    I purchased the phone in a retail store a few days ago. Am trying to avoid making an appointment and going back.  The purchase took 3 hours.

    Have you got Settings > General > Restrictions > In-App Purchases set 'off' - that should stop all in-app purchases. And what have you got 'Require Password' set to on the Restrictions screen (I can't remember what version of iOS that setting came in with, so you may not have it) ?

  • How do i figure out what my serial number is for adobe photoshop elements so i can download it?

    How do i figure out what my serial number is for adobe photoshop elements so i can download it?

    See this:
    Find your serial number quickly

  • Does the Serial Number work for Mac and Windows?

    I Purchased Photoshop Elements 12 it came with a Windows and a Mac Disc.  My Son just got a Mac.  I was wondering if I can install Elements on his Computer using the serial number I received from the Redemption code that I used  for my Windows Laptop?

    No. You need to buy a separate license or do a cross-platform change via Adobe.

  • How can you get the serial number of your ipod touch when it has been lost?

    My daughter took her ipod touch to a friends house and it is now missing...can anyone tell me how to get the serial number so that we can report the missing device?  Thanks to anyone who can help.....

    On the syncing computer go to iTunes>Preferences>Device and hover the mouse pointer over the iPod backup and the SN will show in a box.  Also see:
    iPod: How to find the serial number

  • The memory on my MAC is full. It holds 4GB of RAM of which 79GB are photos. I would like to back up my photos to an external drive but just don not know how. I do not wish to use time machine. How do I back up my photo library, then delete the them t

    The memory on my MAC is full. It holds 4GB of RAM of which 79GB are photos. I would like to back up my photos to an external drive but just do not know how. I do not wish to use time machine. How do I back up my photo library, then delete them from my MAC to free up that 79GB? Thank you.

    Hi
    Just to clarify a couple of points in your post.
    RAM (memory) is different from hard drive space. You have 4GB of RAM, but that has no bearing on the amount of drive space you have, of which we know that 79GB are photos.
    If those photos are in iPhoto, you should be able to move the entire iPhoto Library, from the Pictures folder, to your external hard drive. You can just drag and drop. Do not have iPhoto open while you're doing this. Once it's done, you can double-click on the moved iPhoto Library file to associate it with iPhoto, so that the app remembers where the library is for next time.
    One more thing. When you move a file to a different location, and then delete the original, you don't have a backup. You still only have one copy. So if that external drive dies, you will lose all your photos. Time Machine is a very good way to prevent this from happening. You should dedicate a different drive for Time Machine backups.
    Matt

  • CS5.5 Upgrade does not accept the serial number used for CS 5 Master Collection install

    Installed CS5 Master Collection from disk with given serial number.  CS5 Master Collection installed fine.  Inserted CS 5.5 Design Standard disk, and entered its serial number.  It asked for a qualifying product/serial number.  I selected "Master Collection CS5" and entered the serial number I had just used to successfully install that product.  I get an error saying "This serial number is not for a qualifying product.  Please try another."

    Serial Number or Activation Issues
    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help making contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

  • How can I deactivate the serial number / license for Lightroom 4 so I can sell the software on?

    I have recently started a Creative Cloud subscription and as a result have no use for (boxed) copies of Lightroom 4 and Elements 11. I would like to deactiavte / renew the serial numbers so I can sell them on second hand to someone who can make use of them.
    As I didn't 'upgrade' I don't see any issue with doing this. Please could someone assist with how I remove these two software registrations from my account.

    I read the agreement too quickly. It first says:
    YOU MAY NOT RENT,  LEASE, SELL, SUBLICENSE, ASSIGN OR TRANSFER YOUR RIGHTS IN THE  SOFTWARE, OR AUTHORIZE ANY PORTION OF THE SOFTWARE TO BE COPIED  ONTO ANOTHER INDIVIDUAL OR LEGAL ENTITY'S COMPUTER EXCEPT AS MAY BE  PERMITTED HEREIN
    But then it goes on to say:
    You may, however, transfer all your rights to use  the Software to another individual or legal entity provided that:  (a) you also transfer this agreement, (ii) the serial  number(s), the Software and all other software or hardware bundled,  packaged or pre-installed with the Software, including all copies,  upgrades, updates and prior versions, and (iii) all copies of font  software converted into other formats to such individual or entity;  (b) you retain no upgrades, updates or copies, including backups  and copies stored on a computer; and (c) the receiving party  accepts the terms and conditions of this agreement and any other  terms and conditions under which you purchased a valid license to  the Software. NOTWITHSTANDING THE FOREGOING, YOU MAY NOT TRANSFER  EDUCATION, PRE-RELEASE, OR NOT FOR RESALE COPIES OF THE SOFTWARE.  Prior to a transfer Adobe may require that you and the receiving  party confirm in writing your compliance with this agreement,  provide Adobe with information about yourselves, and register as  end-users of the Software. Allow 4-6 weeks to transfer. Please  visit http://www.adobe.com/support  or contact Adobe's Customer Support Department for  more information.

  • Where do I get the serial number from for the free download?

    Where do I get the serial number for the free download?

    There are no serials for trials. They run without one for 30 days and that's it. If they time out prematurely, there's nothing anyone can do.
    Adobe trial software expired early
    Mylenium

  • TS3899 My ipood touch works fine when at home and on my own wi-fi network but when abroad and using wi-fi I can only receive emails but my ipod touch won't send my messages.  I am not very techy but don't know how to resolve this problem.  Any advice?

    Hi
    I am having problems sending emails when using my ipod touch with wi-fi abroad.  When at home my ipod touch receives and I can send emails through my home wi-fi system but when away and logged into other wi-fi networkcan only receive emails and not send them.  Internet access is fine when abroad.
    I am assuming that this is to do with the outgoing server but this is only a guess!
    I am not very techy so any ideas how to resolve this problem would be gratefully received.
    Thanks
    KeithGH

    Seems like the other networks are blocking you from sending emails.
    Do yo have more that one email account on the iPod?
    Have you tried sending from another account?

  • HT201413 I have a new tablet that is Android and I am having trouble getting my itunes on it.  Is there a way to get it?

    I have a new Android tablet and can't seem to get my itunes downloaded on it.  How to I do it?
    I

    As the post over on the right under the heading More Like This state you can download to Android.
    Allan

  • How do I get the serial number needed for 30 day free trial for Adobe Captivate?

    I am trying to download the 30 day free trial for adobe captivate, but it is asking for a serial number. Any suggestions?

    You will need to buy the software.

  • Serial number incorrect for Adobe Photoshop CS5 extended education edition

    I received a serial number for my Adobe Photoshop CS5 extended education edition, but I get the message: this serial number is not valid for this product.
    Apparently it's not possible to send an email to Adobe NL, so I hope someone can help me out.
    Thanks in advance!

    Hi there
    I've checked your record and it looks like you've been provided with a CS6 serial number instead of CS5.
    Please provide the details from the bar code label on the box & I'll arrange for the correct serial number to be sent to you.
    Kind regards
    Bev

Maybe you are looking for