I have been trying to download free apps and keep getting error messages about problem with pmts, no matter what credit card I use. Why
Why is this happening? It shouldn't on free updates or apps.
Kimmie65 wrote:
Why is this happening? It shouldn't on free updates or apps.
Based on what you have said so far there is no way to answer your question. You must have a valid payment method on file with the iTunes store, even to download free apps. The payment method is used to verify who you are. The profile information in your iTunes account must match the information for the credit card you have entered.
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This is a question for a mini iPad...
I am trying to download an app and keep getting this error message: "Could not sign in. An unknown error has occurred. I have tried shutting down and restarting. I've tried changing the password. I get the error message with free and not free apps. Any suggestions on how to fix?Reports are that this is a problem with the iTunes Store that they're working on. Some people have had success after signing out of their account and back in. If that doesn't work for you, wait a few hours or perhaps until tomorrow and by then they may have the problem sorted out.
Regards. -
Anyone know when I'm trying to download free apps and I got"error 1009"
Hi. I have iphone4s and my apple ID is without credit card. Anyone knows why when Im trying to download free apps i got "error1009"? Plz help me!!
Hi, thank u for reply . U know I'm living in Iran and I need too creat apple I'd without credit card.i created it and in iPhone's support I read I can download free apps from this apple I'd that I created. But I cont. I tryed to download from iTunes with VPN and from my iPhone but it doesn't work n I've got a message "error1009"! How can I solve this problem? Could u help me plzzzzz?:)
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I have a 2013 iMac, with OS X version 10.8.5. Have been trying to download OS X version 10.9 (OS X Mavericks) without success; error message "we could not complete your purchase, the product distribution file could not be verified, etc". Please help; TQ
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
When I try to load free apps I keep getting error message 1004. What does this mean.
When I try to load free apps on my ipad I keep getting error message 1004. What does this mean?
I have never experienced this issue, but if you can't find anything that helps on the site that Philly suggested, I have read that this has worked for that error code.
Go to Settings>Safari>Clear History, Cookies and Data or Cache. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
Trying to download latest Adobe Reader - keep getting error message
Trying to download latest version of Adobe reader keep getting error message telling me that the file contains a virus - then it just shuts down
Hi neilthueel
Please try to download from Adobe Reader : http://get.adobe.com/reader/otherversions/
Regards,
Deepak -
trying to download latest version of itnes and keep getting an error message to run preupgrade script for mobiledevicessupport.
I have OS X 10.5.8. I was finally able to locate iTunes 10.6.3 (not easy with 10.7 being the latest and greatest), so I have updated that. My phone syncs again! But I went ahead and ordered Snow Leopard to upgrade my OS. Wont' be too long before every update will require that.
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Why can't I connect to the iTunes store to update my apps anymore?
Hi Grneyedtiffster,
If you are having issues accessing the iTunes Store from your iPad, you may want to take a look at the troubleshooting steps in the following article:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
I am trying to download a free app and keep getting the message 'unable to download application' and says I have to sign in to the iTunes store...which I have! What else do I need to do?
We are using wireless...guess it's 3G. Are not having internet problems, synced with the computer even. Can't seem to get anything with iTunes even though we are signed in.
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I have been trying to download Creative Cloud but it gets stuck half way down. Does someone knows how to fix this please?
Any hints or help will be more than appreciated.
Cheers
PanchoYou have not provided any system info nor aany other details.
Mylenium -
Hi, I have just tried to download an app and my itunes has changed my country to Auckland, can this be changed without me entering my card details again.....why has itunes changed this without me doing it?, or is it a problem with io7? as all fine prior to upgrade.
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region = Change Country / Region -
I have an iPhone 4 it won't let me download any apps I keep getting the message that my device has no memory left and I do have 1.9G left what's wrong as far as I know everything is up to date on the phone it is running slow please help thanx!
I figured out what was going on the app had miss represented how much space it would take it had said it was 1.2g's however it was really 1.9g's which was all I had left on the phone I downloaded it to my computer first from the apps store then was able to see this. At that point I was able to rearrange some memory to accomadate it's size thanx for the help.
Mick -
In trying to download itunes 11, I keep getting the message, verfiy that you have access to parental advisory. When I click yes it continually re tries but doesn`t load. Any ideas ???
Actual message
Error writing to file;C:\programs files(x86)\itunes.resourses\da.lproj\parentaladvisory.png. Verfiy that you have access to that directory.Sorry I can't help but I do get the same error. Previous versions of iTunes on Win XP machine ran fine. I have uninstalled, rebooted, and tried a new install but still get the same error. I can access the directory via Windows Explorer so not sure why the error says it can't access the directory.
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I try to download an app, and it says that there is an error in the app , Ive tried to download other apps and i get the same error. can someone help?
You need to reinstall the App Store.
Use Lion Recovery to do that. -
I m trying to download an application and receive the following message: "your request cannot be completed". What can b the problem???
Your payment method may be failing. The app may be in a transitional state (not currently available for purchase).
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