I have been trying to download purchases to my computer, but they all get to 2 sec. left and they stop.
I have been trying to download several music downloads, but I keep getting the same problem near the end of the dowload. stopped err = -3253
This Apple document is a good place to start -> iTunes: How to resume interrupted iTunes Store downloads
You may have to take a look at this one too -> iTunes: Advanced iTunes Store troubleshooting
Try updating or uninstalling the security software on the computer. Also, make sure you have the latest version of iTunes installed.
Similar Messages
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I have been trying to download iTunes on my computer without success. I keep getting a message:
"Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privilges to start system services."
What does an Apple Mobile Device have to do with my computer -- what am I missing here?
AraSaLaHello AraSaLa,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend the following article for the issue you described:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you continue to experience issues with the installation of iTunes, I recommend continuing with the following article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Thank you for using Apple Support Communities.
Best,
Sheila M. -
We have been trying to download Icloud on my MacPro. Can't get it to work.
We get to the page where you are to down load the Icloud but it will not let me down load. We upgraded my computer and still can't download. Icloud wouldn't recognize my Apple password and username??
My husband tried to up grade my Mac to what is required and I thought it had worked
Tried how??? What exactly did he try??? What version of Mac OS are you running now???
I also saw where some who upgraded to the 10.8 are having a lot of problems with their MacBookPro now.
What else would you expect on a forum for technical issues??? -
Recently you changed the itunes and I am unable to download additional music from my computer to iphone. How do I do this, as I want to update my music, etc.?
Open iTunes, click on view, click on show side bar to get the classic style of iTunes.
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I have been trying to download itunes onto my laptop since last night
I have been trying to download itunes sice last night. I keep getting a message saying there was an error or malfunction within itunes and administration would be contacted. to check back in a few hours and try again. Anyone know whats going on?
Check the "-50" section here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
I have been trying to download Maverick on to my 2012 MacAir. It gets to 996MB and stops. A message says there has been an error in the download and to go to purchases and try again. It's the same every time I try.
Any ideas?Hi Guys:-
If this SAME problems is effecting us all then suspect its not IPS problem as we all get problem at 995.6MB.
I would think that there is some kind of software conflict. If we all having this problem just think of how many users have the same but are not on this discussion board, bet you its 100s and 100s.
Not possible for me to visit store now but will monitor your responce's.
Good luck guys, lets make um give us a fix:- I will call them tomorrow and see what they say:- should point support to this Discussion page and they can answer us !
Cheers and good luck also -
I have a 2013 iMac, with OS X version 10.8.5. Have been trying to download OS X version 10.9 (OS X Mavericks) without success; error message "we could not complete your purchase, the product distribution file could not be verified, etc". Please help; TQ
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
i have been trying fto download a free game and it keeps asking for my credit card this happened when I purchased a game and now it ask for all free games what can i do to be able to download free games again
You may not be able to achieve this...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card. -
I have been trying to download ios8. I dont remember exactly what happened but at some point I ended up unplugging my phone from my computer because there was an error. Every since then it has not been turning on or responding to iTunes.
When it does respond to iTunes it tells me that I have to restore my phone. I click restore and it says "Extracting Software". It gets all the way to the end and then says that there is an error; something about a disk being full?
I have no idea what is going on and I could really use some help.
Thanks.1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now? -
ok i have been trying to download albums, songs, apps, etc. and my itunes keeps asking me for the security question and for the life of me i cant remember the answers. I dont know what the email is that receives the question reset. is there anything i can do to fix this or am i screwed?
If you have music that was purchased on different iTunes accounts than the one you use, then you must provide the password, otherwise the tunes are not considered yours. You can turn off iCloud and just use the usual USB sync method. But I wonder whether you'll have the same problem?
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I have been trying to download films on my I Pad but receive a message saying insuficient storage space, update. I updated a d paíd for extra space but still receive same message and cannot download the films. Any suggestionx
The message is referring to not having enough space on your iPad, not to not having enough space in your iCloud account. Purchasing additional storage in your iCloud account does not give you more available space on your iPad.
You can check how much space you have available on your iPad by going to Settings>General>Usage. If you don't have enough, you'll have to delete or sync some data off your iPad to free up additional space. -
I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.
Have a look here > http://support.apple.com/kb/TS1646
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I have been trying to download iOS 6.1 on my ipad. After its been downloading for about 4 hours, I receive a message that there is an error and cannot download. How can I delete this download from my settings? I tried downloading other apps, but it will not let me unless I download iOS 6.1
What iOS are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
My iPhone 4S had the iOS 6 update and I have been trying to download all day but it won't work and now when I go to software update of says iOS 5.1.1 is up to date. And I cant restore my iPhone becuase when I go onto iTunes it says that it can't find my iPhone. I have tryed to download the most resent iTunes because I went to apple website and just hit download iTunes so I guess it's the most resent version and I don't know what to do. Should I go to an apple store?
If your are using IOS 4, see below.
http://support.apple.com/kb/HT4972 -
For the past few hours I have been trying to download ios 7.0.4 from itunes onto my iPhone after trying many times it would give me a error saying network failed! then i tried to download Ios 7.0.4 manually and then put it on but it keeps failing? i have tried everything that i have came across and nothing seems to work please help!
I venture to say you have a Windows PC.
If so, before beginning the download try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the insecure OS your computer is running.
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