I have been trying to get my daughter's iPod Facetime to work. But when we log on it won't let us. When we put in our ID and password it attempts to verify but fails and when we have create a new account and had confirmation email it still wont verify???
I have been trying to get my daughter's iPod Facetime to work. But when we log on it won't let us. When we put in our ID and password it attempts to verify but fails and when we have create a new account and had confirmation email back it still wont verify???
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Cheers, Tom
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Can someone please help me? I have been trying to get my phone activated since Saturday and Verizon keeps telling me that they cannot do it because their system is still was being updated or is down so to call in the morning becuase it should be up and running. Is anyone else having this same problem? I tried calling the for technical support all morning and it keeps giving a message that my request cannot be processed at this time. Same thing happens when I try to contact them online.
Dear Apple team,
I recently bought an iphone3GS from USA and jail broke it. Since I heard the there are lots of disadvantages I thought to unlock it officially through the original owner (in copy). He assisted me and confirmed that he unlocked it with AT& T (See the attachment). According to the instructions I restored the phone. But it is not activating with “Activation server is currently not available, please try again or try with iTunes”
When I try with iTunes , it says “you haven’t inserted a SIM” even though I insert the original AT&T SIM.
My current location is Sri Lanka ,so don’t have any apple support.
Please help me to be a good fan of apple. -
Greetings whomever reads this.
I have 2 issues that Apple has not been able to resolve, that are vexing me.
1) Somehow I have 2-3 apple IDs ... passwords etc. I have purchased 2 iPads, 2 -3 iPhones, a Macbook Pro, and a Mac Mini with Thunderbolt monitor. Somewhere in that process I might have created another Apple ID, not sure. When the confusion started, I went to an Apple store, and they suggested I create a new Apple ID, against my better judgement I did, which added to the confusion. Now, every time I need to sign in using my Apple ID for anything, I have no idea what user ID goes with what password. I have gone to Apple stores several time to try to get this situation cleared up and each time they try to get me to create yet another Apple ID. Now I won't do that anymore, but the original confusion remains. How can I wipe out all Apple IDs and just have one?
2) I have been trying to get a particular functionality/feature/capability added to my Mac system. Don't want to go into detail here because someone will steal my idea and make millions. I have posed this question to Mac personnel from Geniuses, to Business Teams -- no one can figure it out. How do I get this fabulous capability I have thought up to come to life so I can make millions?
Russell
<Personal Information Edited By Host>for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy -
I have been trying to get the full version of lightroom after using a trial version but it says something about "GB" ? And i need to log into different account or set up a new one? Please help?
I would love to give you more information but i cannot access that page again? i can add Lightroom to my cart but when i go into my cart it says there is nothing in there? I have a red bubble above "my cart" with a number 4 in it to show there is something there but there is not? It just wont let me buy anything?
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I have been trying to get my iPhone to sync with a new computer. As a result I have ended up with many of my apps on the old computer, but missing from the the new one and the iPhone. How do I get the apps on the old one to the iPhone and then the new computer?
You don't. Backup your itunes library on the old computer and move it to the new computer.
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Have been trying to get a simple rollover tooltip going but haven't had any success...need some help please
start watching at 11min
http://www.youtube.com/watch?v=6_FJYN36_94
hope this helps -
I am partially deaf and have been trying to get my mini iPad to activate the accessabilities for captions and hearing facilities could someone help please thanks
Hey Pick wick!
I have a link for you to the user guide for the iPad, where there will be more information for you about these various accessibility features and their uses:
Accessibility features - iPad User Guide
http://help.apple.com/ipad/7/#/iPad9a2465f9
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
i have been trying to get my ibook g4 fixed from apple for 6 years now. my ram doesnt work and the logic board is f'd up aswell... i know 12 people that have had the same issue. 4 of them got there ibooks replaced. anyone know what to do? all 4 ibooks were replaced outside warranty, why wont apple help me...
Apple supports most of their computer products for a 7 year period, could be that your IBook is well past any kind of help.Secondly parts are no longer being made for this machine and never will be again. Finally I find it hard to believe that nothing has been done with this for 6 years.Have you documented the reasons why you were turned down for repairs ? were the replaced Ibooks within a couple of months of warranty expiration? What model is your IBook ? At least if we knew what the model #, some of the more techy types could find out if there were any repair programs for your model.
Seems odd that you'd hang on to a non-working IBook for that long. -
I'm trying to set up a sync account but when I get to the window with the "Create a new account" and "Connect" nothing happens when I push either of the buttons.
By the way, this is in the brand new Firefox 4, not an extension.
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I have created a new account and have been waiting for my verification email
I have created a new account and have been waiting for my verification email
If you are in South Africa then you can only use the South African store - to use the US store you will need to be in the US with a US billing address on your account.
If you are not getting the email then check your spam folder and/or request that it be resent. -
I created a new account and entered a redeem code but i can't sign in
Hello. I just created a new account and i set the location in United States. I entered a redeem code. when i sumbit, they said that i've redeemed 10$ successfully. then i tried to purchase an app, then it suddenly requeired my to sign in then i couldn't sign in. it keeps on telling me that they couldn't find my account. help please
Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.) -
Dont trust apple for my credit card info on my iphone5s. So is there any work around? dont want to change the appleID.
Cant get the option of None in payment options. Even tried it by selecting my region as US.
Tried to sign in from Icloud as well but it doesnt work.
Please help..Unless you followed, exactly, the instructions on the HT2534 page that you posted from then credit card details will need to be entered before the account can be used in the store - you should be able to remove your card's details after entering it
Changing payment info : http://support.apple.com/kb/HT1918
If you don't want to enter you card's details then you will need to create a new account, and use those instructions when creating it
Using a computer : https://discussions.apple.com/message/24321860
Using an iPhone : https://discussions.apple.com/message/24700173 -
I just restored my 13" MBP i5 at the apple store to the newest version of Lion after issues with a previous Time Machine backup from Snow Leopard- this time I created a new account and just ported files and folders, and now MS Office doesn't work.
^^ that's the main problem. Here's the full history.
I bought a new 13" i5 MBP, early 2011 edition. I had an old white Macbook 2.14 ghz core2duo on Snow Leopard. I attempted to port over my time machine backup, but encountered problems in that my User was inaccessible from the new computer after the import finished, and I had to go in and change the root password, etc, and for some reason or another, I couldn't install any programs at all from that administrator's account. By "couldn't" I mean I could install them, but upon installation they would never boot. So, I took it to the apple store and did a clean install from the most up to date Lion OSX. Then, I created a brand new admin account, instead of trying to import the old one, and things seemed great. Then, I just imported my old files from the TM backup, but not any system settings, permissions, or user data. Just my Docs, pics, vids, apps, and itunes stuff.
Here's where things get weird again. I imported this stuff under the name "old", but all of these folders have a red negative sign on them, marking them as restricted. So, from my main admin account, I cannot even peruse these folders. Since I didn't import user data, I can't sign in to the "old" account to change permissions. I already tried to change the permissions from system preferences, but that didn't change anything. And now, for whatever reason, of all the apps that were imported then, MS Office is the only set of apps that does not work. When I click on it, it just says there was a problem and asks if I'd like to send a report to apple. I tried reinstalling it to no avail. I'm an English student, so i really need access to Word. Can anyone help? The Apple store is a major detour for me and would like to fix this issue myself.Most likely you have Office 2004 which are PPC-only applications and will not work in Lion. Upgrade to Office 2011. Other alternatives are:
Apple's iWork suite (Pages, Numbers, and Keynote.)
Open Office (Office 2007-like suite compatible with OS X.)
NeoOffice (similar to Open Office.)
LibreOffice (a new direction for the Open Office suite.) -
How do I move all my files from one User Profile (account) into another?
I needed to create a new account and want all of my files accessible in the new one.ok, what you're learning right now is 101 unix, which is good. Unix is a good thing
now: the way unix works, and macos (which uses unix underneath) the files and folders work like a hierarchy.
the start of that tree is /
so, if you were to do:
cd /
(cd means change directory)
it will bring you at the highest branch of the file system.
cd /Users
will bring you to where all the users are.
to see whats in /Users you can use your friend ls command
ls means list files/directories
so:
cd /Users
ls -la
(the -la here means show all (even hidden) and long format (very verbose)) this flag is very optional.
you will see
fred
user2
for example.
if you want to see the desktop of user2 you would change directory to it then list the files.
for example:
cd /Users/user2/Desktop
Note that the files and directory are case sensitive, so, desktop is NOT the same as Desktop, or DESKTOP
ls -la
you should then be able to see everything in users2 desktop
you could have done as well the same thing in smaller steps, for example:
cd /
cd Users
cd user2
cd Desktop
this is the equivalent of cd /Users/user2/Desktop
So, for your file, i don't know where it was, but know that if you log in as user2, it will directly put you in
/Users/user2
which most likely the file you had created from the other user was in /Users/user1
if you copied all the files from /Users/original_user to /Users/secondUser
most likely yes, all your mail, bookmarks etc would be copied over.
so in your case.
sudo chown -R seconduser:staff /Users/secondUser
should work
Remember that if you start a path with the character / it means start from the root of the file system, at the highest top you can ever get.
so
cd /Users/fred
is not the same as
cd Users/fred
unless you were in / already
i know it may be confusing at first but it's actually very logical if you play with it.
to simplify, think of it that / means C:\ on windows
you can't go any higher than C:\ (in a way)
if you're unsure which directory you're currently in, you can always type:
pwd
it will tell you where you are.
for example:
cd /
pwd
this shows /
cd Users
pwd
this now shows /Users
cd /System/Library
pwd will show /System/Library
cd /
cd /Users
cd fred
cd Library
pwd will show /Users/fred/Library
unix can look very scary but it's actually vital and very necessary to do tasks sometimes that would take for ever to do via the windows. This is good learning.
so for the myfile you had created, i can't tell you where it is, at the time you created, if you can do a pwd command you'll know the path,
ls -la (this shows all the files where you are)
if you see myfile in the list
do a pwd
whatever is return, the real location of the file would be:
whatever pwd returned / myfile
I hope that makes sense. -
How to create a new account and copy all settings?
I think my main user account is corrupted. So I want to create a new account and copy all of my settings, files etc..and more than likely piecemeal just incase my settings are what is corrupted. That way I can isolate the problem.
I don't plan to delete the main account until satisfied and I also have my Time Machine backup plus my SuperDuper backup.
I can/should be able to figure out how to create the new account, but I am very unclear on the best/easiest approach to copy in my iTunes files and settings, applications(is this even an issue), address book, email, etc? I should be able to find most everything underneath my home account folders but what else am I missing here? I don't want to find out the hard way.
Please share some advice or perhaps a link/FAQ on how to approach.
Thanks in advance.
--Mickeyuse this [link|http://discussions.apple.com/message.jspa?messageID=6185507].
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