I have been trying to reset my security questions. i have found others who said they changed them from the manage account and then password and security online, but i am asked to answer the security questions i don't know the answers to. help?

for some reason apple thinks ill know the answers when im trying to change them haha :/ does anyone know how to bypass this or any other way to change the security questions for your account?

Welcome to the Apple Community.
Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
If that doesn't help you might try contacting Apple through iTunes Store Support

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HT5622 I've been trying to reset my security questions lately because I've forgotten my answers.. But when I try to reset by clicking the send email thing, the email won't come. What do I do?

I really need help, because I've recently bought a ITunes card and I'm trying to buy some songs but it won't let me cause I need my security answers so they know it's me but I have forgotten my answers and tried to reset the questions by clucking on 'Send email to reset' but I did it so many times and hasn't come at all!! I done it a few weeks ago and no email..
What do I do?

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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Yesterday, when I was on the internet, I noticed that my home page and tabs looked different. Then I noticed that the Firefox tool bar was gone.
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''volleydogt wrote:''
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* https://addons.mozilla.org/firefox/addon/classicthemerestorer/
* [[How to make the new Firefox look like the old Firefox]]

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Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

HI,
Get a secondary email from a service like Google or Yahoo (something that is not going to disappear like an ISP one might if you change services).
Add it to the Apple ID page.
9:16 pm Thursday; November 21, 2013
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I'm trying to reset my security questions because I got a new iPad mini and I don't remember the security questions but when I try to reset it it says email sent, but I never get the email. Help!

I'm trying to reset my security questions because I don't remember them. But every time it says they have been sent to me. I never receive them and I know for sure I'm on the right email address. Help!

You can contact iTunes Support and have them reset them:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB

I can't make purchases at the iTunes store because it is asking me to answer two security questions I don't know the answer to....how can I get them changed or past this?

I can't make purchases on my iTunes acct as I am being asked to answer security questions I don't know the answers to...how do I get this reset so I can make purchases?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
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My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store. I tried a hard reset to original settings but it still asks for answers.

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See Kappy's previous discussion.
HT5312 How to recover security...: Apple Support Communities

I am trying to reset my security questions, but I have not received the email with instructions. What is the problem?

I initially created my apple account years ago. I am trying to reset my security questions because my answers are continually incorrect. I pressed the link that sends reset security questions info to my alt. address, but I have not received the email with instructions. I have resent the email several times and checked both of the emails I have set up with my apple account to no avail. I have tried everything that is provided in the support article about the issue and my problem has not be resolved. I've even deleted my alt email from the apple account and then reassigned it and tried again, however, I still have not received the email. Without knowing the answers to my security questions, I cannot purchase anything from the iTunes store, which I have been trying to do.
I do not know what the problem is and I am asking for any resolutions. Please and thank you!

Go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...either can help you reset your questions/answers.

I'm trying to reset my security questions but i do not have the link to reset them

im trying to reset my security questions but i do not have the link to reset them

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

TS2446 i am trying to reset my security passwords but it will not let me. I have read alot of articles and i cant seem to find how to reset the passwords, Please Help.

I am trying to reset my security passwords because i have forgotten them. i have read other articles but i still can not seem to figure out how to change these passwords.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT201363 Im trying to reset my security questions but iTunes/Apple keeps sending the reset e-mail to my old e-mail address. My current e-mail address is listed and active in my account.

Hello,
I'm trying to reset my security questions on my apple account but they (apple) keep sending the reset e-mail to my old iTunes e-mail. I have changed/edited my e-mail in my apple account to my curent e-maul but it still sends the reset to my old e-mail.......

Hello AndrewsAFCx,
Thank you for using Apple Support Communities!
If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
All the best,
Sterling

I am trying to reset my security questions, however the reset security info to email address is not available to me

I am trying to reset my security questions, however the send reset security info to email option is not available to me.
Anyone know how I can fix this please.

The option to send reset info only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you aren't getting the option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - so you will need to contact iTunes Support or Apple to get the questions reset : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I have been trying to reset my security questions. i have found others who said they changed them from the manage account and then password and security online, but i am asked to answer the security questions i don't know the answers to. help?

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