I have been trying to update Bridge CC and it immediately goes to update failed - learn more which I click on and all it give me is download error. retry or contact customer support(49). I have retried about 5 times now. All other updates finished success

I have been trying to update Bridge CC and it immediately goes to update failed - learn more which I click on and all it give me is download error. retry or contact customer support(49). I have retried about 5 times now. All other updates finished successfully,

Hi Dennis,
Please refer to the thread below where this issue has been addressed:
Bridge Update failed customer support(49)
Updates failing from CC errors U44M1l216 and 49 - anyone else getting these?
Installation succeeded but a patch failed
Regards,
Sheena

Similar Messages

CC Tab says "Download error. Please contact customer support."

When I started my laptop this morning CC had a red ! on its icon and the follwing message under Apps:
"Download error. Please contact customer support."
I've got 2 issues with this:
I don't recall downloading any apps yesterday
and the handy link does not send me to customer support, in fact I couldn't find any way to send a message to "customer support" and spent too much time looking. (maybe you guys could change the wording to something else--everybody has other things to do)
The question is how do I make this message go away? I tried quitting and restarting CC
FYI-yesterday I removed 3 adobe internet plug-ins because I prefer Safari the way it is. CC worked fine with those removed before the restart so I'm guessing its unrelated at this point.

http://status.creativecloud.com/ shows everything green, but when I go to https://creative.adobe.com/products/creative-cloud I get a
The Creative Cloud Download Center is currently unavailable.
We're working quickly to resolve the issue and we apologize for the delay. If you have the Creative Cloud app already installed on your machine, you can try using it to access new downloads and updates. Otherwise, please check back or see our status site for updates.
Thanks for your patience!

Error... "Download error. Please contact customer support"...

I'm trying to download Photoshop CC and Flash CC...
It dosen't work...
It's keeps saying "Download error. Please contact customer support." I re-installed this twice, but it didn't do anything. Can someone help me?
My computer is ASUS Windows 8.

Hi Troll,
Please refer to the threads below where this issue has been addressed:
1. Creative Cloud "Download Error" message
2. Creative Cloud - Download error - stubborn error
Regards,
Sheena

Hi... I just attempted to update CC. Download itself appears to have happened, but when then I got this message... Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support .... can

Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support
Any ideas?

Hi Serpent,
Try the following Steps:
open activity monitor and close all Adobe related applications
navigate to: /Library/Application support/Adobe
In that directory you will see a folder named OOBE - Rename that folder to OOBEold
Navigate to: MAC HD /Application/Utilities directory
In there you will see a folder called "Adobe Application Manager" - delete it
Download the Adobe Cleaner Tool from here: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
Open the Cleaner Tool and choose to clean "Creative Cloud" only.
Download and install Creative Cloud again - https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg
Regards,
Rave

Installation Error: Download Error. Please Contact Customer Support

I signed in to creative cloud and am trying to Download Dreamweaver, but it keeps saying:
Installation Error: Download Error. Please Contact Customer Support

Hi Donnilu,
Please follow the thread: Creative Cloud - Download error - stubborn error where this issue is already discussed.
Regards,
Ratandeep Arora

Download error. Please contact customer support. - Adobe Creative Cloud Desktop

I'm running Windows 8.1 on a home network. This is a fresh install of the operating system, my previous harddrive crashed on this system, so Adobe Creative Cloud is the only program besides Chrome I have installed. I have used Adobe Creative Cloud previously on this network and nothing has changed.
I have already tried deleting opm.db from the OOBE folder in /AppData/Local and the AAMUpdater folder.
I have also ran the Adobe Creative Cloud Cleaner Tool, disabled my firewall and Windows Defender, checked my proxy settings and disabled the certificate checks in Internet Explorer.
ACC.log located in /AppData/Local/Temp
02/06/14 10:27:11:917 | [INFO] | 74372 | ACC | C3App | CoreManager | | C3App | 2060 | core library loaded
02/06/14 10:27:11:932 | [INFO] | 74372 | ACC | Core | AsyncMessageProcessor | | Core | 2060 | AsyncMsgProcessor started. on thread id = 4104
02/06/14 10:27:11:932 | [INFO] | 74372 | ACC | Core | AppletManager | | Core | 2060 | Querying applet database at path: C:\Program Files (x86)\Adobe\Adobe Creative Cloud
02/06/14 10:27:11:932 | [INFO] | 74372 | ACC | Core | AppletManager | | Core | 2060 | Loading PIM library from path: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\utils\AdobePIM.dll
02/06/14 10:27:11:932 | [INFO] | 74372 | ACC | Core | AppletManager | | Core | 2060 | Getting applet data from Applet database.
02/06/14 10:27:11:932 | [INFO] | 74372 | ACC | Core | AppletManager | | Core | 2060 | Registering Applets...
02/06/14 10:27:11:948 | [INFO] | 74372 | ACC | Core | AppletManager | | Core | 2060 | Getting applet data from Applet database.
02/06/14 10:27:11:948 | [INFO] | 74372 | ACC | Core | AppletManager | | Core | 2060 | All installed packages version string: ACCC:2.4.0.348|ANSClient:2.4.0.348|ANSClientV1:2.4.0.348|AppsPanel:2.4.0.348|BehancePanel :2.4.0.348|Core:2.4.0.348|CoreExt:2.4.0.348|CoreSync:2.4.0.348|CoreSyncV1:2.4.0.348|Exchan gePlugin:2.4.0.348|FilesPanel:2.4.0.348|FontsPanel:2.4.0.348|HEX:2.4.0.348|HomePanel:2.4.0 .348|LiveType:2.4.0.348|LiveTypeV1:2.4.0.348|NEX:2.4.0.348|Runtime:2.4.0.330|Utils:2.4.0.3 48
02/06/14 10:27:11:948 | [INFO] | 74372 | ACC | Core | AppletManager | | Core | 2060 | Getting applet relationship info from Applet database.
02/06/14 10:27:11:948 | [INFO] | 74372 | ACC | Core | AppletManager | | Core | 2060 | Registering Applets...
02/06/14 10:27:11:948 | [INFO] | 74372 | ACC | Core | AppletManager | | Core | 2060 | Identifying applet relationships...
02/06/14 10:27:11:948 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - CmdCntr_CoreExt for InstanceID - CoreInstance
02/06/14 10:27:13:013 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - Analytics_CoreExt for InstanceID - CoreInstance
02/06/14 10:27:13:013 | [INFO] | 74372 | ACC | ACE | ACE | | ACE | 2060 | ACE Initialized
02/06/14 10:27:13:013 | [INFO] | 74372 | ACC | ACE | | | ACE | 2060 | ETS environment is: 7
02/06/14 10:27:13:013 | [INFO] | 74372 | ACC | ACE | | | ACE | 2060 | OS Bitness is: 64
02/06/14 10:27:13:013 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - LocManager_CoreExt for InstanceID - CoreInstance
02/06/14 10:27:13:029 | [INFO] | 74372 | ACC | LocalizationManager | | | LocalizationManager | 2060 | LocalizationManager Initialized
02/06/14 10:27:13:029 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - C3Prefs_CoreExt for InstanceID - CoreInstance
02/06/14 10:27:13:029 | [INFO] | 74372 | ACC | C3PrefsCoreExt | | | C3PrefsCoreExt | 2060 | Initialize called: <CommandLineArguments><appletID>C3Prefs_CoreExt</appletID><appletVersion>1.0</appletVersi on><appletInstanceID>CoreInstance</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt</appletDIR></CommandLineArguments>
02/06/14 10:27:13:029 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - ElevationManager_CoreExt for InstanceID - CoreInstance
02/06/14 10:27:13:029 | [INFO] | 74372 | ACC | ElevationManager | | | ElevationManager | 2060 | Initialize called: <CommandLineArguments><appletID>ElevationManager_CoreExt</appletID><appletVersion>1.0</ap pletVersion><appletInstanceID>CoreInstance</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreExt</appletDIR></CommandLineArguments>
02/06/14 10:27:13:029 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - C3Container_BL for InstanceID - 1
02/06/14 10:27:13:029 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - HEX_BL for InstanceID - 1
02/06/14 10:27:13:045 | [INFO] | 74372 | ACC | HEX | | | HEX | 2060 | Initialize called: <CommandLineArguments><appletID>HEX_BL</appletID><appletVersion>1.0</appletVersion><apple tInstanceID>1</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HEX</appletDIR></CommandLineArguments>
02/06/14 10:27:13:060 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - NEX_UIX for InstanceID - CoreInstance
02/06/14 10:27:13:060 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | NEX Initialized
02/06/14 10:27:13:060 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | Inside LoadUIApplet
02/06/14 10:27:13:060 | [INFO] | 74372 | ACC | NEX | NEXAppletManager | | NEX | 2060 | Loading Applet - C3Container_UI for WindowID - 1
02/06/14 10:27:13:076 | [INFO] | 74372 | ACC | NEX | NEXAppletManager | | NEX | 2060 | Registering Applet. Type: ID:C3Container_UI Version:1.0
02/06/14 10:27:13:185 | [INFO] | 74372 | ACC | LocalizationManager | LocalizationManager | | LocalizationManager | 2060 | Dictionary Path: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\resource\Dictionary\en_US\stringTable.zdct
02/06/14 10:27:13:201 | [INFO] | 74372 | ACC | LocalizationManager | LocalizationManager | | LocalizationManager | 2060 | Dictionary reading successful.
02/06/14 10:27:13:310 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - LWA_Native for InstanceID - 1
02/06/14 10:27:13:326 | [INFO] | 74372 | ACC | C3PrefsCoreExt | C3PrefsMessageProcessor | | C3PrefsCoreExt | 2060 | Inside GetLocalConfigXmlPath
02/06/14 10:27:13:326 | [WARN] | 74372 | ACC | C3PrefsCoreExt | | | C3PrefsCoreExt | 2060 | Could not initialize C3Config sig file as XML data
02/06/14 10:27:13:326 | [INFO] | 74372 | ACC | LocalizationManager | | | LocalizationManager | 2060 | Inside GetLocaleForApplet
02/06/14 10:27:13:326 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - HomePanel_BL for InstanceID - 1
02/06/14 10:27:13:326 | [INFO] | 74372 | ACC | HomePanelBL | | | HomePanelBL | 2060 | Initialize called: <CommandLineArguments><appletID>HomePanel_BL</appletID><appletVersion>1.0</appletVersion> <appletInstanceID>1</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HomePanel</appletDIR></CommandLineArguments>
02/06/14 10:27:13:326 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | Inside LoadUIApplet
02/06/14 10:27:13:326 | [INFO] | 74372 | ACC | NEX | NEXAppletManager | | NEX | 2060 | Loading Applet - HomePanel_UI for WindowID - 1
02/06/14 10:27:13:326 | [INFO] | 74372 | ACC | HomePanelUI | | | HomePanelUI | 2060 | Initialize called: <CommandLineArguments><appletID>HomePanel_UI</appletID><appletVersion>1.0</appletVersion> <appletInstanceID>1</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HomePanel</appletDIR><dpi_x>96</dpi_x><dpi_y>96</dpi_y><isHighDPI>0</isHighDPI></Co mmandLineArguments>
02/06/14 10:27:13:326 | [INFO] | 74372 | ACC | NEX | NEXAppletManager | | NEX | 2060 | Registering Applet. Type: ID:HomePanel_UI Version:1.0
02/06/14 10:27:13:326 | [INFO] | 74372 | ACC | C3PrefsCoreExt | C3PrefsMessageProcessor | | C3PrefsCoreExt | 2060 | Inside GetLocalConfigXmlPath
02/06/14 10:27:13:326 | [WARN] | 74372 | ACC | C3PrefsCoreExt | | | C3PrefsCoreExt | 2060 | Could not initialize C3Config sig file as XML data
02/06/14 10:27:13:341 | [INFO] | 74372 | ACC | LocalizationManager | LocalizationManager | | LocalizationManager | 2060 | Dictionary Path: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HomePanel\resource\Dictionary\en_US\stringTable.zdct
02/06/14 10:27:13:341 | [INFO] | 74372 | ACC | LocalizationManager | LocalizationManager | | LocalizationManager | 2060 | Dictionary reading successful.
02/06/14 10:27:13:482 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - AppsPanel_BL for InstanceID - 1
02/06/14 10:27:13:482 | [INFO] | 74372 | ACC | ProductsAppsBL | | | ProductsAppsBL | 2060 | Initialize called: <CommandLineArguments><appletID>AppsPanel_BL</appletID><appletVersion>1.0</appletVersion> <appletInstanceID>1</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\AppsPanel</appletDIR></CommandLineArguments>
02/06/14 10:27:13:482 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | Inside LoadUIApplet
02/06/14 10:27:13:482 | [INFO] | 74372 | ACC | NEX | NEXAppletManager | | NEX | 2060 | Loading Applet - AppsPanel_UI for WindowID - 1
02/06/14 10:27:13:482 | [INFO] | 74372 | ACC | ProductsAppUI | | | ProductsAppUI | 2060 | Initialize called: <CommandLineArguments><appletID>AppsPanel_UI</appletID><appletVersion>1.0</appletVersion> <appletInstanceID>1</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\AppsPanel</appletDIR><dpi_x>96</dpi_x><dpi_y>96</dpi_y><isHighDPI>0</isHighDPI></Co mmandLineArguments>
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | Inside LoadBindings
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | Inside loadEventBindings
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | Return from loadEventBindings: 1
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | Inside loadPropertyBindings
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | Inside registerPropertyBindingsWithCore
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | Return from registerPropertyBindingsWithCore
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | Return from loadPropertyBindings: 1
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | NEX | NEXAppletManager | | NEX | 2060 | Registering Applet. Type: ID:AppsPanel_UI Version:1.0
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | LocalizationManager | LocalizationManager | | LocalizationManager | 2060 | Dictionary Path: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\AppsPanel\resource\Dictionary\en_US\stringTable.zdct
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | LocalizationManager | LocalizationManager | | LocalizationManager | 2060 | Dictionary reading successful.
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - FilesPanel_BL for InstanceID - 1
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | FileAppsBL | | | FileAppsBL | 2060 | Initialize called: <CommandLineArguments><appletID>FilesPanel_BL</appletID><appletVersion>1.0</appletVersion ><appletInstanceID>1</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel</appletDIR></CommandLineArguments>
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | Inside LoadUIApplet
02/06/14 10:27:13:498 | [INFO] | 74372 | ACC | NEX | NEXAppletManager | | NEX | 2060 | Loading Applet - FilesPanel_UI for WindowID - 1
02/06/14 10:27:13:529 | [INFO] | 74372 | ACC | FileAppsUI | | | FileAppsUI | 2060 | Initialize called: <CommandLineArguments><appletID>FilesPanel_UI</appletID><appletVersion>1.0</appletVersion ><appletInstanceID>1</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel</appletDIR><dpi_x>96</dpi_x><dpi_y>96</dpi_y><isHighDPI>0</isHighDPI></C ommandLineArguments>
02/06/14 10:27:13:529 | [INFO] | 74372 | ACC | LocalizationManager | LocalizationManager | | LocalizationManager | 2060 | Dictionary Path: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\resource\Dictionary\en_US\stringTable.zdct
02/06/14 10:27:13:529 | [INFO] | 74372 | ACC | LocalizationManager | LocalizationManager | | LocalizationManager | 2060 | Dictionary reading successful.
02/06/14 10:27:13:638 | [INFO] | 74372 | ACC | NEX | NEXAppletManager | | NEX | 2060 | Registering Applet. Type: ID:FilesPanel_UI Version:1.0
02/06/14 10:27:13:638 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - FontsPanel_BL for InstanceID - 1
02/06/14 10:27:13:638 | [INFO] | 74372 | ACC | FontsAppBL | | | FontsAppBL | 2060 | Initialize called: <CommandLineArguments><appletID>FontsPanel_BL</appletID><appletVersion>1.0</appletVersion ><appletInstanceID>1</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FontsPanel</appletDIR></CommandLineArguments>
02/06/14 10:27:13:638 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | Inside LoadUIApplet
02/06/14 10:27:13:638 | [INFO] | 74372 | ACC | NEX | NEXAppletManager | | NEX | 2060 | Loading Applet - FontsPanel_UI for WindowID - 1
02/06/14 10:27:13:638 | [INFO] | 74372 | ACC | FontsAppUI | | | FontsAppUI | 2060 | Initialize called: <CommandLineArguments><appletID>FontsPanel_UI</appletID><appletVersion>1.0</appletVersion ><appletInstanceID>1</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FontsPanel</appletDIR><dpi_x>96</dpi_x><dpi_y>96</dpi_y><isHighDPI>0</isHighDPI></C ommandLineArguments>
02/06/14 10:27:13:638 | [INFO] | 74372 | ACC | C3PrefsCoreExt | C3PrefsMessageProcessor | | C3PrefsCoreExt | 2060 | Inside GetLocalConfigXmlPath
02/06/14 10:27:13:638 | [WARN] | 74372 | ACC | C3PrefsCoreExt | | | C3PrefsCoreExt | 2060 | Could not initialize C3Config sig file as XML data
02/06/14 10:27:13:638 | [INFO] | 74372 | ACC | LocalizationManager | | | LocalizationManager | 2060 | Inside GetLocaleForApplet
02/06/14 10:27:13:638 | [INFO] | 74372 | ACC | FontsAppUI | FONTS_PANEL | | FontsAppUI | 2060 | Locale Used for applet: en_US
02/06/14 10:27:13:638 | [INFO] | 74372 | ACC | NEX | NEXAppletManager | | NEX | 2060 | Registering Applet. Type: ID:FontsPanel_UI Version:1.0
02/06/14 10:27:13:654 | [INFO] | 74372 | ACC | LocalizationManager | LocalizationManager | | LocalizationManager | 2060 | Dictionary Path: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FontsPanel\resource\Dictionary\en_US\stringTable.zdct
02/06/14 10:27:13:654 | [INFO] | 74372 | ACC | LocalizationManager | LocalizationManager | | LocalizationManager | 2060 | Dictionary reading successful.
02/06/14 10:27:13:654 | [INFO] | 74372 | ACC | Core | Applet | | Core | 2060 | Loading Applet - BehancePanel_BL for InstanceID - 1
02/06/14 10:27:13:654 | [INFO] | 74372 | ACC | BehancePanelBL | | | BehancePanelBL | 2060 | Initialize called: <CommandLineArguments><appletID>BehancePanel_BL</appletID><appletVersion>1.0</appletVersi on><appletInstanceID>1</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\BehancePanel</appletDIR></CommandLineArguments>
02/06/14 10:27:13:654 | [INFO] | 74372 | ACC | NEX | NEX | | NEX | 2060 | Inside LoadUIApplet
02/06/14 10:27:13:654 | [INFO] | 74372 | ACC | NEX | NEXAppletManager | | NEX | 2060 | Loading Applet - BehancePanel_UI for WindowID - 1
02/06/14 10:27:13:654 | [INFO] | 74372 | ACC | BehancePanelUI | | | BehancePanelUI | 2060 | Initialize called: <CommandLineArguments><appletID>BehancePanel_UI</appletID><appletVersion>1.0</appletVersi on><appletInstanceID>1</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\BehancePanel</appletDIR><dpi_x>96</dpi_x><dpi_y>96</dpi_y><isHighDPI>0</isHighDPI>< /CommandLineArguments>
02/06/14 10:27:13:654 | [INFO] | 74372 | ACC | C3PrefsCoreExt | C3PrefsMessageProcessor | | C3PrefsCoreExt | 2060 | Inside GetLocalConfigXmlPath
02/06/14 10:27:13:654 | [WARN] | 74372 | ACC | C3PrefsCoreExt | | | C3PrefsCoreExt | 2060 | Could not initialize C3Config sig file as XML data
02/06/14 10:27:13:654 | [INFO] | 74372 | ACC | NEX | NEXAppletManager | | NEX | 2060 | Registering Applet. Type: ID:BehancePanel_UI Version:1.0
02/06/14 10:27:13:654 | [INFO] | 74372 | ACC | LocalizationManager | LocalizationManager | | LocalizationManager | 2060 | Dictionary Path: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\BehancePanel\resource\Dictionary\en_US\stringTable.zdct
02/06/14 10:27:13:654 | [INFO] | 74372 | ACC | LocalizationManager | LocalizationManager | | LocalizationManager | 2060 | Dictionary reading successful.
02/06/14 10:27:13:670 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 2060 | handleCoreSyncLaunchPrefs >> client-type-prefs => V1
02/06/14 10:27:13:670 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 2060 | Opening OOBELib session for DeviceID...
02/06/14 10:27:14:248 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 2060 | Opened PWASession with session key - {E098E310-474F-4E32-B044-171D0CAFDD73}
02/06/14 10:27:14:248 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 2060 | Performing getDeviceID...
02/06/14 10:27:14:826 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 2060 | deviceID => 63EBCC41DA2EADD9BF885399170E00BB2A63E64C6D2FF21197B6CDBF765C9075
02/06/14 10:27:14:826 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 2060 | deviceName => MBPRO-WIN8
02/06/14 10:27:14:826 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 2060 | Closing OOBELib session : {E098E310-474F-4E32-B044-171D0CAFDD73} commit : 1
02/06/14 10:27:14:842 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 2060 | Done closing PWASession : {E098E310-474F-4E32-B044-171D0CAFDD73}
02/06/14 10:27:15:732 | [WARN] | 74372 | ACC | c3containerBL | MessageHandler | | c3containerBL | 2060 | Failed in getting value for key in OPMGetValueForKey
02/06/14 10:27:15:732 | [INFO] | 74372 | ACC | c3containerBL | SignInStateMachine | | c3containerBL | 2060 | changeState ~> 0 - 0 - 4
02/06/14 10:27:15:732 | [INFO] | 74372 | ACC | c3containerBL | SignInStateMachine | | c3containerBL | 2060 | changeState ~> 0 - 1 - 4
02/06/14 10:27:15:732 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 2060 | Opening IMSSession...
02/06/14 10:27:15:732 | [INFO] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 2940 | Get Profile Data...
02/06/14 10:27:15:732 | [WARN] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 2940 | User Profile Data not present!
02/06/14 10:27:15:732 | [INFO] | | ACCC | Analytics | ETSFramework | | | 2940 | Event Guid generated is: '2897fa9a-9828-46f7-9147-731db8d43b25'
02/06/14 10:27:15:748 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | Event with guid '2897fa9a-9828-46f7-9147-731db8d43b25' is being sent
02/06/14 10:27:15:748 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - No default proxy present on the user machine
02/06/14 10:27:15:748 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - Failed to get proxy for the url, error:12006
02/06/14 10:27:15:748 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - proxy Url is
02/06/14 10:27:16:045 | [INFO] | | ACCC | Analytics | ETSFramework | | | 3596 | HTTP Request Status code 200.
02/06/14 10:27:16:045 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | The http request returned HTTP_Status:0 HttpCommunicator error:0
02/06/14 10:27:16:170 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 2060 | Done opening IMSSession, session key - {9AABC157-228C-4C1B-B7A1-8EE7888D9797}
02/06/14 10:27:16:170 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 2060 | Invoking Register Client ID for Group
02/06/14 10:27:16:357 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 2060 | Fetching default user profile for requested ClientID...
02/06/14 10:27:16:357 | [INFO] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 2060 | Set Profile Data...
02/06/14 10:27:16:357 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 2060 | Retrieved default user profile successfully
02/06/14 10:27:16:357 | [ERROR] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 2060 | Invalid Person GUID found!
02/06/14 10:27:16:357 | [INFO] | 74372 | ACC | c3containerBL | SignInStateMachine | | c3containerBL | 2060 | changeState ~> 1 - 1 - 4
02/06/14 10:27:22:421 | [INFO] | 74372 | ACC | c3containerBL | SignInStateMachine | | c3containerBL | 3004 | changeState ~> 2 - 1 - 4
02/06/14 10:27:22:557 | [INFO] | 74372 | ACC | c3containerBL | SignInStateMachine | | c3containerBL | 3004 | changeState ~> 3 - 1 - 4
02/06/14 10:27:32:057 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:27:48:025 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:28:04:104 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:28:20:074 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:28:36:044 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:28:52:014 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:29:08:093 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:29:24:063 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:29:40:031 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:29:56:001 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:30:12:080 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:30:28:042 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:30:44:002 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:30:59:762 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:31:14:831 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:31:29:896 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:31:44:974 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:32:00:047 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:32:15:139 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:32:30:223 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:32:45:299 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:33:00:379 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:33:15:453 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:33:31:098 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:33:47:068 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:34:03:036 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:34:19:006 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:34:35:085 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:34:51:053 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:35:07:023 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:35:23:101 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:35:39:071 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:35:55:041 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:36:11:011 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:36:27:095 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:36:43:065 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:36:59:037 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:37:15:000 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:37:31:083 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:37:46:862 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:38:02:049 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:38:17:534 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:38:33:065 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:38:49:040 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:39:05:012 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:39:21:089 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:39:37:058 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:39:53:018 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:40:09:098 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:40:25:065 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:40:41:037 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:40:57:007 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:41:13:087 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:41:29:052 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:41:45:022 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:42:01:102 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:42:17:057 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:42:33:029 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:42:48:481 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:43:04:031 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:43:19:298 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:43:34:582 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:43:49:725 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:44:04:848 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:44:19:921 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:44:35:095 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:44:50:543 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:45:05:560 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:45:20:812 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:45:36:019 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:45:51:474 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:46:07:013 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:46:22:790 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:46:38:017 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:46:54:091 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:47:10:050 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:47:26:016 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:47:42:094 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:47:58:063 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:48:14:033 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:48:30:003 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:48:46:074 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:49:02:044 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:49:18:015 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:49:34:095 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:49:50:062 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:50:06:032 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:50:22:003 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:50:38:054 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:50:54:018 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:51:10:085 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:51:26:058 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:51:42:028 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:51:58:002 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:52:14:081 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:52:30:051 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:52:46:021 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:53:02:100 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:53:18:016 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:53:34:089 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:53:50:061 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:54:06:030 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:54:22:000 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:54:38:080 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:54:54:014 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:55:10:087 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:55:26:044 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:55:42:017 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:55:58:097 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:56:14:067 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:56:30:028 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:56:46:104 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:57:02:074 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:57:18:041 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:57:34:011 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:57:50:091 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:58:06:061 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:58:22:033 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:58:38:104 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:58:54:075 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:59:10:038 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:59:26:009 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:59:42:094 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 10:59:58:060 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:00:14:031 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:00:30:104 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:00:46:077 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:01:02:047 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:01:18:013 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:01:34:093 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:01:50:061 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:02:06:029 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:02:22:001 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:02:38:080 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:02:54:032 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:03:04:722 | [INFO] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 2060 | Get Profile Data...
02/06/14 11:03:04:722 | [WARN] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 2060 | User Profile Data not present!
02/06/14 11:03:04:722 | [INFO] | 74372 | ACC | c3containerUI | UserProfileData | | c3containerUI | 2060 | setProfileDataFromUI...
02/06/14 11:03:04:722 | [ERROR] | 74372 | ACC | c3containerUI | UserProfileData | | c3containerUI | 2060 | Failed while parsing response received - setProfileDataFromUI
02/06/14 11:03:04:722 | [INFO] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 2060 | Get Profile Data...
02/06/14 11:03:04:722 | [WARN] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 2060 | User Profile Data not present!
02/06/14 11:03:04:722 | [INFO] | 74372 | ACC | c3containerUI | UserProfileData | | c3containerUI | 2060 | setProfileDataFromUI...
02/06/14 11:03:04:722 | [ERROR] | 74372 | ACC | c3containerUI | UserProfileData | | c3containerUI | 2060 | Failed while parsing response received - setProfileDataFromUI
02/06/14 11:03:10:004 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:03:16:235 | [INFO] | 74372 | ACC | c3containerBL | SignInStateMachine | | c3containerBL | 3004 | changeState ~> 6 - 1 - 4
02/06/14 11:03:16:235 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 3004 | Performing storeDeviceToken...
02/06/14 11:03:16:251 | [INFO] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 1380 | Get Profile Data...
02/06/14 11:03:16:251 | [WARN] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 1380 | User Profile Data not present!
02/06/14 11:03:16:251 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1380 | Event Guid generated is: '56604be1-c91a-460f-be45-4c20ace5e85a'
02/06/14 11:03:16:267 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | Event with guid '56604be1-c91a-460f-be45-4c20ace5e85a' is being sent
02/06/14 11:03:16:267 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - No default proxy present on the user machine
02/06/14 11:03:16:267 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - Failed to get proxy for the url, error:12006
02/06/14 11:03:16:267 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - proxy Url is
02/06/14 11:03:16:532 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1336 | HTTP Request Status code 200.
02/06/14 11:03:16:532 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | The http request returned HTTP_Status:0 HttpCommunicator error:0
02/06/14 11:03:16:907 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 3600 | Device token saved successfully
02/06/14 11:03:16:907 | [INFO] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 3600 | Set Profile Data...
02/06/14 11:03:16:907 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 3600 | Retrieved user profile successfully
02/06/14 11:03:16:907 | [INFO] | 74372 | ACC | c3containerBL | SignInStateMachine | | c3containerBL | 3600 | Retrieved user profile successfully
02/06/14 11:03:16:907 | [INFO] | 74372 | ACC | c3containerBL | SignInStateMachine | | c3containerBL | 3600 | changeState ~> 8 - 1 - 4
02/06/14 11:03:16:907 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 3600 | Fetching default user profile for requested ClientID...
02/06/14 11:03:16:907 | [INFO] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 3600 | Set Profile Data...
02/06/14 11:03:16:923 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 3600 | Retrieved default user profile successfully
02/06/14 11:03:16:923 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 3600 | Performing fetchAccessToken...
02/06/14 11:03:16:923 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 3600 | FetchAccessToken call successful, waiting for its response...
02/06/14 11:03:16:923 | [INFO] | 74372 | ACC | c3containerBL | SignInStateMachine | | c3containerBL | 3600 | changeState ~> 9 - 1 - 4
02/06/14 11:03:17:611 | [INFO] | 74372 | ACC | c3containerBL | IMSLibHelper | | c3containerBL | 1888 | fetchAccessToken successful
02/06/14 11:03:17:611 | [INFO] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 1888 | Set Profile Data from JSON...
02/06/14 11:03:17:611 | [INFO] | 74372 | ACC | C3PrefsCoreExt | | | C3PrefsCoreExt | 1888 | Inside SetPersonGuid
02/06/14 11:03:17:611 | [INFO] | 74372 | ACC | c3containerBL | MessageHandler | | c3containerBL | 1888 | setPersonGuidInCoreExt responseXML => Success
02/06/14 11:03:17:611 | [INFO] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 1888 | Get Profile Data...
02/06/14 11:03:17:611 | [INFO] | 74372 | ACC | c3containerBL | MessageHandler | | c3containerBL | 1888 | setPersonGuidInCoreExt responseXML => TRUE
02/06/14 11:03:17:626 | [INFO] | | ACCC | Analytics | ETSFramework | | | 4916 | Event Guid generated is: 'd79e4214-f6da-45fa-b2fa-8fba09650a1d'
02/06/14 11:03:17:626 | [INFO] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 1888 | lastAcceptedEulaVersion => 0
02/06/14 11:03:17:626 | [INFO] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 1888 | lastAcceptedEulaLocale => XXX
02/06/14 11:03:17:642 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | Event with guid 'd79e4214-f6da-45fa-b2fa-8fba09650a1d' is being sent
02/06/14 11:03:17:642 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - No default proxy present on the user machine
02/06/14 11:03:17:642 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - Failed to get proxy for the url, error:12006
02/06/14 11:03:17:642 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - proxy Url is
02/06/14 11:03:17:642 | [INFO] | 74372 | ACC | c3containerBL | SignInStateMachine | | c3containerBL | 1888 | changeState ~> 13 - 0 - 4
02/06/14 11:03:17:657 | [INFO] | | ACCC | Analytics | ETSFramework | | | 4780 | Event Guid generated is: '7785ae49-d201-4fcb-8845-fdc41a6d5b44'
02/06/14 11:03:17:845 | [INFO] | | ACCC | Analytics | ETSFramework | | | 3732 | HTTP Request Status code 200.
02/06/14 11:03:17:845 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | The http request returned HTTP_Status:0 HttpCommunicator error:0
02/06/14 11:03:17:845 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | Event with guid '7785ae49-d201-4fcb-8845-fdc41a6d5b44' is being sent
02/06/14 11:03:17:845 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - No default proxy present on the user machine
02/06/14 11:03:17:845 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - Failed to get proxy for the url, error:12006
02/06/14 11:03:17:845 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - proxy Url is
02/06/14 11:03:18:908 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1336 | HTTP Request Status code 200.
02/06/14 11:03:18:908 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | The http request returned HTTP_Status:0 HttpCommunicator error:0
02/06/14 11:03:26:049 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:03:42:015 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:03:58:094 | [INFO] | 74372 | ACC | c3containerBL | CoreSyncSwitcher | | c3containerBL | 1864 | periodicCoreSyncPing >> curr-client-type => 0 ~ pingMissCount => 0
02/06/14 11:04:12:378 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1296 | Event Guid generated is: '13b3fac8-ddc9-4053-89f3-3c95a7b33505'
02/06/14 11:04:12:394 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | Event with guid '13b3fac8-ddc9-4053-89f3-3c95a7b33505' is being sent
02/06/14 11:04:12:394 | [INFO] | 74372 | ACC | C3PrefsCoreExt | | | C3PrefsCoreExt | 3004 | Inside SetValue
02/06/14 11:04:12:394 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - No default proxy present on the user machine
02/06/14 11:04:12:394 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - Failed to get proxy for the url, error:12006
02/06/14 11:04:12:394 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | GetIEProxyInfo - proxy Url is
02/06/14 11:04:12:456 | [INFO] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 3004 | setLastAcceptedEULALocale responseXML => Success
02/06/14 11:04:12:456 | [INFO] | 74372 | ACC | C3PrefsCoreExt | | | C3PrefsCoreExt | 3004 | Inside SetValue
02/06/14 11:04:12:487 | [INFO] | 74372 | ACC | c3containerBL | UserProfileData | | c3containerBL | 3004 | setLastAcceptedEULAVersion responseXML => Success
02/06/14 11:04:12:581 | [INFO] | | ACCC | Analytics | ETSFramework | | | 3732 | HTTP Request Status code 200.
02/06/14 11:04:12:581 | [INFO] | | ACCC | Analytics | ETSFramework | | | 1868 | The http request returned HTTP_Status:0 HttpCommunicator error:0
02/06/14 11:04:12:769 | [WARN] | 74372 | ACC | c3containerBL | MessageHandler | | c3containerBL | 3004 | Failed in getting value for key in OPMGetValueForKey
02/06/14 11:04:12:784 | [ERROR] | 74372 | ACC | C3PrefsCoreExt | ProcessMessageManager | MethodNotFound | C3PrefsCoreExt | 3004 | ProcessCommandLine message is not defined
02/06/14 11:04:12:800 | [ERROR] | 74372 | ACC | HomePanelBL | ProcessMessageManager | MethodNotFound | HomePanelBL | 3004 | ProcessCommandLine message is not defined
02/06/14 11:04:12:800 | [ERROR] | 74372 | ACC | FileAppsUI | ProcessMessageManager | MethodNotFound | FileAppsUI | 3004 | ProcessCommandLine message is not defined
02/06/14 11:04:12:800 | [ERROR] | 74372 | ACC | FontsAppBL | ProcessMessageManager | MethodNotFound | FontsAppBL | 3004 | ProcessCommandLine message is not defined
02/06/14 11:04:12:800 | [ERROR] | 74372 | ACC | BehancePanelUI | ProcessMessageManager | MethodNotFound | BehancePanelUI | 3004 | ProcessCommandLine message is not defined
02/06/14 11:04:12:800 | [INFO] | 74372 | ACC | c3containerBL | UserContextDataHandler | | c3containerBL | 3004 | The resolved URL for context service is https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/features?token=eyJh bGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LTEuY2VyIn0.eyJkdGlkIjoiMTM5MTcwMjU5MjkzMy00YmY3ZW Q5Yy0yOTQ3LTQ2YjEtOGI1Zi01OTZjODk5MTJjMmMiLCJzY29wZSI6Im9wZW5pZCxBZG9iZUlELGNyZWF0aXZlX2Ns b3VkIiwiYyI6Im9qNG5MV3phZ2tBbVlNV3NpVWJwL3c9PSIsInN0YXRlIjoiIiwiYXMiOiJpbXMtbmExIiwiZXhwaX Jlc19pbiI6Ijg2NDAwMDAwIiwidHlwZSI6ImFjY2Vzc190b2tlbiIsImlkIjoiMTM5MTcwMjU5NDk5Ni0xODQzYmFi NC1jMDMxLTRmMjUtYWRjMy05ZDU2OWRjMWE4OGIiLCJydGVhIjoiMTM5MTc5MjU5NDM3MyIsImNyZWF0ZWRfYXQiOi IxMzkxNzAyNTk0OTk2IiwidXNlcl9pZCI6IkRFRjA3NTk2NTA0MkQ2ODQwQTQ5MEQ0REBBZG9iZUlEIiwiY2xpZW50 X2lkIjoiQUNDQ19DUzciLCJydGlkIjoiMTM5MTcwMjU5NDM3My01ZjQyNDc2OC05ZmM1LTQ4ZDQtOTEyMC04NjQ3ZD lmZWQ2M2MifQ.pbjJnIX0YDL80lH6BKX7WUCT5A76Ml0E5EeuOjTr_21BmGMS0l0JIx6B1hhsEDpNFjjnc0sKGmlNc acpgqzqMtZU5U69CahTcJcv3yaVffOtjKsPjAgkAx_SIb2AIy2rSe-f01tHQqF77yTZ-BqptLOpvqQjSGak53cqJvj C2qWuqBd9_1eyWCZndgAkGYntjCxBSHd8k38E5q5Yfl33a6F4jTUy4JjlXO2g6DlohSOBkkvGYTd93cJVL0XC0odgb rVRpKFqcKFWya8hqapfdz8QpHwKPMHkoCIggd_BQHB6YMp9BhmSkoIPdE_r8ZWanQDecEJMCvsFeENkHiU6wQ
02/06/14 11:04:12:909 | [INFO] | 74372 | ACC | Core | Applet | | Core | 3884 | Loading Applet - AppsPanel_IL for InstanceID - 1
02/06/14 11:04:12:909 | [INFO] | 74372 | ACC | ProductsAppsIL | | | ProductsAppsIL | 3884 | Initialize called: <CommandLineArguments><appletID>AppsPanel_IL</appletID><appletVersion>1.0</appletVersion> <appletInstanceID>1</appletInstanceID><appletDIR>C:\Program Files (x86)\Adobe\Adobe Creative Cloud\AppsPanel</appletDIR></CommandLineArguments>

MrCFish please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.

I am an Adobe member and Creative Cloud subscriber. I know my passwords. I am trying to install Creative Cloud on my new iMac and it has a yield sign in the Apps panel and says: Download Error. Please contact customer support. Any help would be appreci

I can still access my programs, but not update or download.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Can't get Creative Cloud Apps on new computer. Download error. Please contact customer support

I've tried deleting/renaming AAMUpdater and OOBE files and reinstalling.
Please help!

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I have been trying to access Bridge Base Online. When I try to access account the message "blocked plug-in" comes up. How do I fix this?

I have been trying to access Bridge Base Online. When I try to access the site, the message "blocked plug-in," comes up. How can I get rid of this message?
Prior to this, I have had no problems with the site.

Click on the "blocked plug-in" text and follow the instructions in the dialog box which appears.
(80724)

Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?

Changed battery in laptop and now when trying to open dreamweaver cs3, I get "licensing for this product has stopped working"... contact customer support (thats a laugh). So what now?
it says: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT admin or Adobe customer support for help.
Well it seems I am only able to install this on a maximum of 3 computers so if I uninstall and reinstall I may have used up all three. What caused this in the first place?

And most licenses extend to 2 machines; not 3. Your computer's clock probably reset when you changed batteries. Is your computer's clock set to the correct date and time now?
See Activation & Deactivation Help
Nancy O.

Apps tab of Creative Cloud desktop helper constantly displays "Download error. press retry or contact customer support". I've quit CC desktop helper, restarted computer, checked network settings, relogged in. Cannot download any new apps or updates. HELP

Apps tab of Creative Cloud desktop helper constantly displays "Download error. press retry or contact customer support". As well as reloading, I've also quit CC desktop helper, restarted computer, checked network settings, relogged in. Cannot download any new apps or updates. please help.
System: Mac OSX 10.9.4. 3.4ghz intel core i7, 8gb ram

Hello,
Adobe has brought these new links in this matter:
Troubleshoot Creative Cloud download and install issues and
App doesn’t open; progress wheel spins continually
Please have a look there. If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Preran: The chat button is activated as soon as there is an agent available to help.
Good luck!
Hans-Günter

Im getting a message saying "Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support." Anyone know how to fix?

I got this message when I tried to update CC on my PC. Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support
Anyone know how to help

Kbw1223 please see Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html for information on how to resolve the current error.

Have been trying to export versions to a friend in the UK as JPEG. He receives them as bmp and no Metadata. Tried all the JPEG settings in Image Export with no success.

Have been trying to export "versions to a friend in the UK as JPEG. He reseives them as bmp with no Metedata. Have tried all the JPEG settings in Image export with no success.
Nelson

Ernie-
Thanks for responding...but still have a oroblem. Here's what I'm doing:
In Aperture I choose a "version" that has been Adjusted (croped, etc.).
- Go to "File"...'Export"..."Version"
- In next window for "Export preset" I choose "JPEG-Fit within 1024x1024"
- Click on "Export version"
The exported version then showes up in "Finder" under "Pictures"
- Next I open "Mail" (version 5.2)
- Adderss email to friends in England.
- Click on attachment (paper clip)
- Choose my "version" from "pictures"
- Back in Mail, click on "Format"..."Make Plain Text"
- Send
My friends receive it as "bmp", not JPEG, with no Metadata.
If I do the same procedure but under "File" choose "Export Master", they receive it as JPEG and also the Metadata.....BUT, of course, no Adjustments, such as croping, that were made to the "Version".
What am I doing wrong? Is there any way to save the "Version" as a "Master" and then send it as a "Master"?
Thanks,
Nelson

I would like to cancel my subscription. How can I contact customer support? (I have already read the policy and tried to use all related links but it seems I can't do anything since it was automatically renewed)

I need to contact Adobe in order to cancel my renewed membership. Membership was renewed on Nov the 6th. According to Adobe's policy I can get full refund within a month (which I guess counts since date of renewal). BUT I CAN'T CONTACT CUSTOMER SUPPORT!!! Moreover the monthly cost of renewed subscription is $42 plus taxes, while last year it was $30 plus taxes. Meanwhile on Adobe's webpage there is an offer going on for a monthly $30 plus taxes for new subscriptions!!!

HI There,
We are sorry for the inconvenience that is has caused to you.
Kindly contact us via: Contact Customer Care
Please revert if you are unable to contact us using the above link.
Thanks,
Atul Saini

I'm having problem downloading the complete suit. Only 41% has downloaded and it says this "Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support

I'm having problem downloading the complete suit. Only 41% has downloaded and it says this "Creative Cloud desktop failed to update.(Error code: 50) Contact Customer Support

Meresianak73703965 have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application to reinstall the Creative Cloud Desktop application?

I have been trying to update Bridge CC and it immediately goes to update failed - learn more which I click on and all it give me is download error. retry or contact customer support(49). I have retried about 5 times now. All other updates finished success

Similar Messages

Maybe you are looking for