I have been trying to update iTunes from the 9.0 that I have to the present 11. It locks up after about 30 mb has downloaded. I am using windows xp have service pack 2 w celeron cpu 2.50ghz, 1.5 g ram 31.5 gig avail on my hard drive. What to do?

Hi Diesel vdub,
Did that and I tried again, download stops halfway through and comes up with same message I have already quoted. Wifi Signal is 5/5, network is working, just not letting me download via iTunes.

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I have been trying to update iTunes 11.1.3 to 11.4 and the error message says "an unexpected error occured. iTunes cannot be installed. Anyone can help

I have been trying to update iTunes 11.1.3 (8) to 11.4 and the error message says "an unexpected error occured. iTunes cannot be installed". Anyone can help?
I have a Mac Book Pro with OS X 10.6.8

If your profile is correct you are using 10.6.8 Snow Leopard. The latest iTunes version for that OS is 11.3.1 If your profile is wrong and you have 10.9.5 Mavericks, then the iTunes version is 11.4. You cannot use Mavericks versions on Snow Leopard.

Please help! I have been trying to update iTunes 10.5.3 and it wont work?

Please help! I have been trying to update my iTunes for a few months with no luck! I click install and it will make it to 10% then tells me it has been interupted, so i resume and then it pops up with "iTunesSetup.exe couldnt be downloaded." I have done the repair thing and still nothing! This is driving me crazy!! I need iTunes updated to update my iPhone.

If your profile is correct you are using 10.6.8 Snow Leopard. The latest iTunes version for that OS is 11.3.1 If your profile is wrong and you have 10.9.5 Mavericks, then the iTunes version is 11.4. You cannot use Mavericks versions on Snow Leopard.

I have been trying to update itunes but when i try it tells me it cannot access the older version of quick time to remove it so it stops the up date . i also tryed to just remove and download only quicktime. same thing cant find older version resource no

can't remove old version of quicktime system says that cannot access resourse bad path ?

I'd try removing old QuickTime msi files, these are installer files for QT. Located in C:\WINDOWS\Installer
This link may help if you're not sure on how to go about it.
http://www.majorgeeks.com/files/details/windows_installer_cleanup_utility.html

HT1766 i have been trying to update my wifes iphone 4 for a few hours now. the update it fine i cant seem to get the phnoe off the the et up phone sceen! help

ok my last back up was on itunes @3 :22 now its connected with itunes but i cant get the phone back to making call yet why?

Why not?
What is displaying on the screen?

I have been trying to update my iTunes to the 11.0.5 btu everytime I try it tells me that my iTunesinstallation.msi cannot be found, verify you have access to it. What should I do?

I have been trying to update for months now. The version I have is 10.6.3.25.

Hey Stinat03,
Thanks for the question. Try downloading iTunes directly from this link:
iTunes 11.0.5
http://support.apple.com/kb/DL1614
Or, if you have Windows 7 64-bit, use this link:
iTunes 11.0.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
If you continue to have issues, please refer to this article:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

I am trying to update ITunes from 10.4 to 10.5 I have tried from both the program, and from a download on Apple's website. Regardless, I get the following error messages: (1) Installation package for iTunes cannot be found. Try installing to find the inst

I am trying to update ITunes from 10.4 to 10.5 I have tried from both the program, and from a download on Apple's website. Regardless, I get the following error messages: (1) Installation package for iTunes cannot be found. Try installing to find the installation package 'iTunes.msi' in a folder from which you can install iTunes. I can't find this folder. I have tried to completely unistall iTunes through the Control Panel, but it wouldn't let me: I tried going directly to the files themselves, but cannot uninstall. Any help would be greatly appreciated. System OS: Win XP SP 3.

Set the permissions for Everyone in the folder in which CCPackager created, to "Read/Write" enabled. This is strange since there is only an administrator account on the Mac (and that account already has read/write), but it seems to resolve the issue.

I have been trying to install Itunes for 3 days to my computer. MY eyes burn and I want to smash this computer at this point!!!! HELP ME!!! I receive this message when I run the diagnostic on my iphone Microsoft Windows Vista Ultimate Edition (Build 6000

I have been trying to install Itunes for 3 days to my computer. MY eyes burn and I want to smash this computer at this point!!!! HELP ME!!! I receive this message when I run the diagnostic on my iphone
Microsoft Windows Vista Ultimate Edition (Build 6000)
Dell Inc. Studio 1535
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0020AEDC02A7C4B8
Current user is an administrator.
The current local date and time is 2012-04-17 17:05:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {92497F93-8A79-419C-AA27-50CD2F263F77}
Description:          Microsoft Virtual WiFi Miniport Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {6FECCC1D-04CF-4A3F-92B6-DC6E68D12BE5}
Description:          Dell Wireless 1397 WLAN Mini-Card
IP Address:          192.168.0.118
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          Yes
DHCP Server:          192.168.0.1
Lease Obtained:          Tue Apr 17 16:59:28 2012
Lease Expires:          Wed Apr 18 16:59:28 2012
DNS Servers:          192.168.20.254
                    192.168.30.217
Adapter Name:          {3323A300-E864-46C3-A6B6-F0B90AFF4AFE}
Description:          Broadcom NetLink (TM) Gigabit Ethernet
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-04-17 17:04:26.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: Optiarc DVD+-RW AD-7640S, Rev HD14
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device Service not found.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

This should get your itunes store connection working.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Trying to update iTunes from 10.3 to 10.5 on laptop

My son just got an iPod touch and for the past 2 days I have been trying to update my version of iTunes 10.3 to the latest version. I have a 64 bit machine. I have uninstalled iTunes, then downloaded the latest, tried to get it installed and get a message
microsoft VC80.CRT.type"win32".version="8.0.50727.6195".publicKeyToken="1fc8b3b9a1e18e3b" .processorArchitecture="x86". HRESULT:0x80070424
The iPod needs 10.5. Does anyone know what to do?? I am getting so frustrated.
Patty

That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

Good day BenithaK,
Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
Apple ID: What to do after you change your Apple ID - Apple Support
To change your iTunes billing information for either Apple ID account, follow the directions in this article -
iTunes 12 for Mac: Manage your iTunes Store account
Thanks for using Apple Support Communities.
Safe computing,
Brett L

I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " the picture you are trying to print is in the iphoto library" what can i do to be able to print a photo from iphoto

I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " unreadable file: the following file could not be imported. the file is in the iphoto library folder" also when i try to print a picture from iphoto i get a message that says "no page was selected"
not sure what happened but i can pnly print when i drop the photo onto my desktop as an 8.5 x 11 size picture and i am trying to print 4x6's

Since the new library gives you the same message log into another user account on your Mac and see if you can run iPhoto without getting that message. If you get that message there also a reinstall of iPhoto seems indicated. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto from the disk it came on originally and apply all available updates to it.

I have been trying to update my apps but i recieve a pop up on my iphone and ipod that my apple id has been disabled.

i have been trying to update my apps but i recieve a pop up on my iphone and ipod that my apple id has been disabled. i have reset my password and made sure that everything in my settings are up to date with the new password. but the problem still persists. i have done what the support link has told me i have even logged out and logged back in but still no positive results. please help

Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.

I have been trying to reinstall iTunes but have been getting error messages. One says I need file MSVCR80, one says I have error 7 and the last one says I have windows error 126.

I have been trying to reinstall iTunes but I have been getting error messages. One says I need a fileMSVCR80.dll, one says error 7 and the last one says windows error126.
This problem started yesterday when I tried to download the newest iTune update.
The error message suggested trying the download again and i have tried over ten times and i get the same messages and error numbers.

iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue
Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process.

I have been trying to update my cc info and for some reason it has kept saying that the cc info does not match with the bank so the transcation failed every time I was trying to download something even when it's free but my cc got charged $1.- each time.

I have been trying to update my cc info but for some reason it has kept saying the cc info did not match with the bank info so the transaction failed every time I made an attempt to download something even it was free. However, I saw my cc online got charged $1.00 everything I was trying to update my cc info ...why?

Im wondering why my post hasn't been answered yet. I did file a report with the BBB and I had a rude representative from Verizon call me named Steve. He said I can file all of the reports I want and I will just keep getting calls from him. I can understand why my phone couldn't be replaced because of the small crack. I guess I have to eat that one (but it sucks because the lollipop update is what caused the problems) but what about all of the data overage I had to pay for for trying to fix this phone because of a lollipop update. I dont think it is fair to have to pay that as well. In addition, because I have an east coast phone number but live on the west coast, I cannot have tech support after 8pm. Verizon has cut this off. Im very dissatisfied and I have been a customer of Verizon for 13 years. Im hoping for a response this time.

I have been trying to update my software and since I changed my password, nothing works. I am now updating again and don't know what to do.

I have been trying to update my software and since I changed my password, nothing works. I am now updating again and don't know what to do. I am prompted to contact the Itune store and get this song and dance to get here and still the software such as purchased apps hang but don't update or mount.

What password?
What update?
Step by step, specifically what are you attempting to do?

I have been trying to update iTunes from the 9.0 that I have to the present 11. It locks up after about 30 mb has downloaded. I am using windows xp have service pack 2 w celeron cpu 2.50ghz, 1.5 g ram 31.5 gig avail on my hard drive. What to do?

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