I have been trying to update my apps no luck it keeps on saying my payment info not correct but it is help
Can't put apps on an cant update apps saying my payment info not correct but it is
What country is your account with Apple located? The billing address for the bank card must be identical to the way the bank shares that info with Apple or the transaction cannot be completed. The 3 digit security code on the back of the card must also be correct and the postal code.
Similar Messages
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I have been trying to update via App Store and every time only with apple software it starts to download and it will says it's calculating time remaining then an error message pops up saying " An error has occurred the request timed out. (102)" I have tried everything , I've been told its my ISP but I have tried using differenet internet to attempt the updates. Like I said all other software updates fine its just apple software
http://www.apple.com/support/mac/app-store/contact.html?form=account
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i have been trying to update my apps but i recieve a pop up on my iphone and ipod that my apple id has been disabled. i have reset my password and made sure that everything in my settings are up to date with the new password. but the problem still persists. i have done what the support link has told me i have even logged out and logged back in but still no positive results. please help
Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.
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i want to update my apps on my iphone4 and when i go to update them a message keeps popping up saying "sign in to varify your acount" i sign in then it takes me to a billing page i put in all of my billing information and it says security code wrong i i have the Mastercard infront of me every time i try to do this and it tells me that i have an "invalid security code"
Might be an address formatting issue with your iTunes account records. See http://support.apple.com/kb/TS1646.
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I keep getting an invalid security code when I try to update my apps what do I do?
iTunes Store: My credit card's security code or zip code does not match my bank's records
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This is ridiculous!!!!! Apple Corporation needs to fix what ever went wrong with IOS 6.1 update and they better do it soon or theyre going to have a mob on their hands!! i have been continuosly restoring and updating my iPad 2 and it always says corrupt file then restarts the whole process! im going out of my mind and im about to say to **** with it and call apple themselves and make so many complaints that theyll fix it within the hour or i will go to new york city at the head of the corporation and make the most skeptical and most embarrissing seen that they will end up ashamed to even be working for a company with the supposedly "SMARTEST AND BRIGHTEST TECHNOLOGICAL PEOPLE IN THE U.S." who cant even get a software update correct so that it doesnt make some of our lives harder then they need to be! and if its already known to be corrupt then should take it off the whatever update liost and fix it before anyone else has to go what ive gone through, cause its pure torcher!! i paid good money for a product for easy use whenever and thats not what im getting when they cant even make a simple update thats supposed to help but only makes my product worse and make me wanna never buy from them again!
Hello aZaa4401,
Thank you for using Apple Support Communities.
You can use the following article to resolve your issue:
If you can't update or restore your iPhone, iPad, or iPod touch
Regards,
Jeff D. -
Trying to update my apps system is pulling up someone else's account info no mine n I'm logged in
trying to update my apps
system is pulling up someone else's account info
not mine n I'm logged in
mac app storeYou are most welcome. It would be best to delete those apps and re-purchase them (or re-download them if they were free) under you own Apple ID. That way you will be able to continue to update them, and will also be able to access them under your Purchase history if you need to download them again, or download them to another device.
Cheers,
GB -
I have been trying to update apps on my iPad for the last week. I get a blank screen under updates. However the other App Store functions work. Not sure how to fix this. iPad updates are up to date.
The update server is down; try this temporary workaround
App Store>Purchased>Select "All"
Note: Look out for apps that have the word "Update"
http://i1224.photobucket.com/albums/ee374/Diavonex/9c256282736869f322d4b3071bbb2 a82_zps51a6f546.jpg -
I recently updated my mac to mavericks, and I can't use my iPhoto unless I update it and I have been trying to update it but it says I've "purchased it on a different account" or "the item has been cancelled/deleted" what do I do? It also says its unavailable. Please help.
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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I have been trying to update my software and since I changed my password, nothing works. I am now updating again and don't know what to do. I am prompted to contact the Itune store and get this song and dance to get here and still the software such as purchased apps hang but don't update or mount.
What password?
What update?
Step by step, specifically what are you attempting to do? -
After updating to Mavericks, I have been unable to update iphoto, and when I attempt to, it says that These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. But no other appleID has ever been used on my computer, how could this be resolved?
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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While updating my apps, I lost my wi-fi connection. I have since tried to update the apps several times...but none of them are updating. Each time I try to update the apps, I enter my password, but then nothing happens. Thank you - Chris
Hold the power button and the home button down until the screen goes black and the apple logo appears. This will do a reset and you should be able to update your apps then.
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I've been trying to update my apps but it keeps asking for my billing info so i retype everything and it keeps saying my security code is invalid when i know its not. It is same card they had on file before and the same security code but now it wont take it and i cant update anything. HELP!
If you're positive the information is correct, ask the issuing bank why the transaction is being rejected.
You're getting this error because the store can not authorize the card with your bank. -
I have been trying to update iTunes 11.1.3 (8) to 11.4 and the error message says "an unexpected error occured. iTunes cannot be installed". Anyone can help?
I have a Mac Book Pro with OS X 10.6.8If your profile is correct you are using 10.6.8 Snow Leopard. The latest iTunes version for that OS is 11.3.1 If your profile is wrong and you have 10.9.5 Mavericks, then the iTunes version is 11.4. You cannot use Mavericks versions on Snow Leopard.
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I have been trying to update my cc info but for some reason it has kept saying the cc info did not match with the bank info so the transaction failed every time I made an attempt to download something even it was free. However, I saw my cc online got charged $1.00 everything I was trying to update my cc info ...why?
Im wondering why my post hasn't been answered yet. I did file a report with the BBB and I had a rude representative from Verizon call me named Steve. He said I can file all of the reports I want and I will just keep getting calls from him. I can understand why my phone couldn't be replaced because of the small crack. I guess I have to eat that one (but it sucks because the lollipop update is what caused the problems) but what about all of the data overage I had to pay for for trying to fix this phone because of a lollipop update. I dont think it is fair to have to pay that as well. In addition, because I have an east coast phone number but live on the west coast, I cannot have tech support after 8pm. Verizon has cut this off. Im very dissatisfied and I have been a customer of Verizon for 13 years. Im hoping for a response this time.
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