I have been trying to update my pro to lion from snowlepard.
Every time I download the 1gig file it comes up with an error. Could you please fix the file Mr Apple.
File is called 10.6.8 I think. I run snow lepard and want to update to lion, or mountain lion.
I would prefer to have mountain lion to load as a clean install but aparently that is not possible.
I feel three try's at the download is sufficient to prove the fault is with apple.
Machine is a late 2009 macbook pro 13inch 500gig HDD 4gig RAM
First of all, it's not a 1 Gig file.
2nd, Lion is no longer available as a download, unless you make an arrangement with Apple, 1-800-My-Apple.
3rd, Lion is a 4.2 Gig download and Mountain Lion is a 4.37 Gig download. So, if you're only getting 1 Gig, you need to take that up with your ISP.
Could you please fix the file Mr Apple.
Lastly, you're not talking to Apple here. You're talking to Apple users.
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I have been trying to update my software in my macbook pro, but every time I go through the motions of updating/restarting my computer nothing happens and it still shows I need a software update. Anyone know why this is happening?
How large is your HD and how much space do you have left?
Check out the following & do the necessary:
Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
Try SU again.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius. -
I have been trying to update iTunes 11.1.3 (8) to 11.4 and the error message says "an unexpected error occured. iTunes cannot be installed". Anyone can help?
I have a Mac Book Pro with OS X 10.6.8If your profile is correct you are using 10.6.8 Snow Leopard. The latest iTunes version for that OS is 11.3.1 If your profile is wrong and you have 10.9.5 Mavericks, then the iTunes version is 11.4. You cannot use Mavericks versions on Snow Leopard.
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http://www.apple.com/support/mac/app-store/contact.html?form=account
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You have to understand the difference between an Update and an Upgrade.
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An Upgrade is a complete new Operating System that must be purchased. Such as 10.5 Leopard to 10.6 Snow Leopard.
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10.6 Snow Leopard has completely rewritten code and only runs on Intel Macs.
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I recently updated my mac to mavericks, and I can't use my iPhoto unless I update it and I have been trying to update it but it says I've "purchased it on a different account" or "the item has been cancelled/deleted" what do I do? It also says its unavailable. Please help.
Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
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What password?
What update?
Step by step, specifically what are you attempting to do? -
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Hey Stinat03,
Thanks for the question. Try downloading iTunes directly from this link:
iTunes 11.0.5
http://support.apple.com/kb/DL1614
Or, if you have Windows 7 64-bit, use this link:
iTunes 11.0.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
If you continue to have issues, please refer to this article:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
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The update server is down; try this temporary workaround
App Store>Purchased>Select "All"
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Hi Dennis,
Please refer to the thread below where this issue has been addressed:
Bridge Update failed customer support(49)
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Installation succeeded but a patch failed
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If your profile is correct you are using 10.6.8 Snow Leopard. The latest iTunes version for that OS is 11.3.1 If your profile is wrong and you have 10.9.5 Mavericks, then the iTunes version is 11.4. You cannot use Mavericks versions on Snow Leopard.
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