I have been unable to download adobe acrobat pro, which I purchased on a month to month basis almost exactly 1 year ago, since I purchased it. I just received a renewal email and it had a link to download the program and for the first time when I clicked

I have been unable to download adobe acrobat pro, which I purchased on a month to month basis almost exactly 1 year ago, since I purchased it. I just received a renewal email and it had a link to download the program and for the first time when I clicked on the link it actually sent me to a page that had the icon to download now. I clicked on that, but when I went to open the file and start downloading after about 3 minutes into downloading it says an error had occurred. Can anyone help me?

I am a little worried. If you are an existing subscriber why would Adobe need you to download... I wonder if the message is a fake.
I'm not clear, if you've had it for a year, whether you need to download, or you are just following the email?
This page with the icon to download now. Was it a page on adobe.com ?

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