I have been using firefox for some years but today I click my desktop icon and nothing happens

when clicking desktop icon firefox does not open. internet explorer is working ok

May you please see the, [[Firefox won't start - find solutions]] article.

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I have been using firefox for a long time, today when i tried to launch firefox i recieved "Firefox is configured to use a proxy server that is refusing connections." i dont know how to fix this. I didnt change any settings.

I have been using firefox for a long time, today when i tried to launch firefox i recieved "Firefox is configured to use a proxy server that is refusing connections." i dont know how to fix this. I didnt change any settings, im the only person who uses this computer

You can find the connection settings in Tools > Options > Advanced : Network : Connection<br />
If you do not need to use a proxy to connect to internet then select "No Proxy"
See "Firefox connection settings":
* [[Firefox cannot load websites but other programs can]]

I have been using firefox for 3 years, as of today I cannot access Mozilla firefox, message comes up, unable to connect?

Ikeep getting the message"Fitefox cannot establish a connection at www.google.com

This troubleshooting article has a number of suggestions. Hopefully one of them will fix it.
[https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can Firefox cannot load websites but other programs can | Troubleshooting | Firefox Help]

I have been using Firefox for many years now and really like it, now the version 4 is extremely slow, anyone else having the same issue?

I upgraded to version 4 last week and find it extremely slow compared to the previous version - like so slow that some pages do not even load. I have downloaded and gone back to version 3.6.17 and everything is back to the normal I have known for years with Firefox and it is really fast again...so now I know that there is nothing wrong with my computer and that the supposedly very very fast version 4 is much much slower than the previous version 3.6...so what gives? I'm not keen on going back to the new improved version 4, though I know it will not be supported soon...anyone else having the same issue?

Having the exact same problem here.
-Mac OSX
-3.6 worked great
-I tried the 4 beta, got rid of it because it was so slow
-When it upgraded to 4 is VERY slow and freezes often
-Appears especially slow on sites with flash (ie http://www.bbc.co.uk/news)

I have been using Firefox for 2 years. Suddenly my bookmarks have vanished. I need them back.

Firefox's start page has changed. I cannot find all my old bookmarks. The new icon on the "Apps" says Bookmarks, but none of my old bookmarks are there. How do I get them? Why do I need to import them. They are already with Firefox's bookmarks but not any more. I do not have a "File" on the Menu bar to open so can't even import them.

If the menu bar has gone, see the [[menu bar is missing]] article for details of how to restore it. That will also bring back the Bookmarks menu item. If the bookmarks are still missing, see the [[lost bookmarks]] article.

Several sites will not respond any longer when I type or click on them. I have been using Firefox for years and all of a sudden, nothing.

I have been using Firefox for many years now and have been going to several sites on Firefox. Now, after an update around two days ago, I can't do anything with the sites. The cursor stays an arrow, and doesn't click anything. It's like a blank page with print on it.
I've tried almost everything, but to no avail. It's too much to copy and paste below.
Any ideas or help would be very much appreciated.
Also, http://tesnexus.com is another site, plus a few others, besides google.com.

Hi Papajack55,
I'd try starting Firefox in [[Safe Mode]]. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the [https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes Extensions and Themes troubleshooting guide ] and the [[Troubleshooting plugins]] article as well.
Hopefully this helps!

HT4927 I have been using iPhoto for several years. I tried to open it today and get a "pop-up": What photo library do you want iPhoto to use?

I have been using iPhoto for several years. Today when I tried to open it, I got a "pop-up" message, "What photo library do you want iPhoto to use? Choose a photo library."

How manhy libraries does the "pop up" show? What ahppens when you select the?
Look in your pictures folder (default location) - is there an iPhoto library there?
LN

Firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience. I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to s

firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to start Firefox, even in safe mode. i have checked with latest antivirus softwere also.. i didn't find any thing suspicious.
== This happened ==
Every time Firefox opened
== after loading firefox 3.6.6 ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

I have been using itunes for 6 years now, and was listening to my music the other day and noticed that some of my songs were stopping short of finishing.

I have been using itunes for 6 years now, and was listening to my music the other day and noticed that some of my albums songs were stopping short of finishing. They just stop and go to the next song. Any solutions?

I have experienced the same problem on my my iPad1, my former iPhone 4 my laptop and even my new iPhone5 though I had really hoped that the new phone and IOS would solve the problem. About 5% of the songs are affected and the stoppage can range from seconds short to a minute and a half. The file shows more of the music left, but it stops playing and goes to the next song. Very aggravating. Appears to happen on purchased and uploaded music.
Any help Apple?

I'm having trouble upgrading to ITunes v12.0.1 with Win 7. Download progress bar stalls and eventually cancels itself. Have tried Tools -- Download Only, but same result. Have been using iTunes for 3 years without difficulty

I'm having trouble upgrading to ITunes v12.0.1 with
Win 7. Download progress bar stalls and eventually cancels itself. Have tried
Tools --> Download Only, but same result. Have been using iTunes for 3+
years without difficulty; I have lots of ram, hard drive and speed.
Thanks for your input

One step listed in the link to "helpful" info, was (when Iooked 30 seconds ago), to search for and download the newest version of iTunes. I'm running iTunes on Win 7 machine and was prompted to update today, 10.22.2014, and did so without a problem. Having said that, however, it looks as though the latest iTunes (12.0.1.26) is finally doing what the last version refused to do, which is to actually fully populate all my playlists on my 6, but there is a hitch: 12.0.1.26 will NOT allow you to show the sidebar unless you click on "playlists," that is, you cannot keep it open all the time.
And, when plugging the 6 into the computer, the phone icon shows up but clicking on it does nada. What does work, for some strange reason, is clicking on the tiny icon (just under the "Store" menu link at top screen) which looks much like a tiny barrel, someone's idea of external drives, I suppose. The phone then comes up, with the list of stuff on the phone just under it where the sidebar used to be. Sync is now restricted to the lower right of the screen.
Apparently, you will also need to update your iPhone's software as well; some friends with the 4 and 4s, however, had troubles with them after upgrading. The message from Silicon Valley (I can see Apple from my backyard, ha ha) is apparently, "keep upgrading," folks, get rid of those old phones.

What is best for me. I have been using Elements for many years (since Elements 2) and now want to but either 13 or Lightroom. Can anyone help me decide

I have been using Elements for many years (since elements 2) and now want to upgrade. I am reasonably old and at this stage do not understand Creative Cloud. Am I best to upgrade to Elements 13 or try Light room 5?

Do you want to make a one time purchase (Photoshop Elements) or pay monthly rent ($9.99 per month for Photoshop and Lightroom)
Do be aware that the subscription model is just like rent... stop paying and the programs stop working... but you get the full Photoshop

I have been using CS6 for two years without incident. Suddenly the Media Encoder stops working, showing APPCRASH and displaying error message about WatchFolder.dll - I tried uninstalling and re-installing to no avail - can anyone help

I have been using CS6 for two years without incident. Suddenly the Media Encoder stops working, showing APPCRASH and displaying error message about WatchFolder.dll - I tried uninstalling and re-installing to no avail - can anyone help?

Hi Mylenium,
Thanks for your response.
Here is the error information showing up:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Media Encoder.exe
Application Version: 6.0.0.382
Application Timestamp: 4f62fcf1
Fault Module Name: WatchFolder.dll
Fault Module Version: 6.0.0.382
Fault Module Timestamp: 4f62f37f
Exception Code: c0000005
Exception Offset: 0000000000007899
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 9a62
Additional Information 2: 9a620826d8ae4a2fa8b984b39290a503
Additional Information 3: 1fb3
Additional Information 4: 1fb304eee594288faeefbf1271b70d37
I am using a PC Windows 7

HT4864 I have been using AOL for many years as my ISP but now I want to close my account and use iCloud. My challenge is I don't want to lose five years worth of emails and attachments saved in AOL personal folders. Can I can transfer the files using iC

I have been using AOL for many years as my ISP but now I want to close my account and use iCloud. My challenge is I don't want to lose five years worth of emails and attachments saved in AOL personal folders. Can I can transfer the files using iCloud?

Do you receive AOL mail in the Mail app or on the website?

Mail wanted to start setup - although have been using it for 2 years!

Hi, appreciate your help as no so technical myself......but started my mac this morning and clicked to start mail and it wants to run through the set up again etc - like I just bought the computer.
Have been using mail for 2 years no problem........and my mail box contains so much stuff!
Really appreciate any help to fix this problem and get me back on track!
Cheers

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

I have an iPhone 5 unlocked. I have been using it for few weeks but 4 days ago I turned it off and in the morning it had NoService. Called tmobile and apple costumer services no one helped. Did any one had this issue and solved it?

I have an iPhone 5 unlocked. I have been using it for few weeks but 4 days ago I turned it off and in the morning it had NoService. Called tmobile and apple costumer services no one helped. Did any one had this issue

If you got the Unlocked message it means it was successfully unlocked by AT&T. Apple will not relock or block it. They have no objections to it being used on T-Mobile. It is still under warrantee. Take to an Apple store. They can test it with a SIM from AT&T. If that doesn't work have them replace the phone. Have them verify that the new phone is unlocked. If it does work with the AT&T card then it is a T_Mobile problem.

I have been using firefox for some years but today I click my desktop icon and nothing happens

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