I have been using itunes on my windows based pc for years but since installing the latest itunes update I have been getting the error message A required itunes component is not installed. Please reinstall itunes. (-42404)
I have been using itunes on my windows 64 bit laptop for years but since downloading the latest itunes 10.7 update whenever I opened itunes the error message 'A required itunes component is not installed. Please reinstall itunes (-42404)'
Itunes would still load and play music in my library and I could still sync my ipod but when loading a CD itunes would not recognise the album/tracks and I would need to type them manualing after uploading.
I have just bought the new iphone5 and went to sync the phone with itunes. itunes recognises the iphone when plugged in via the usb port or when wi fi is turned on but itunes will not allow the phone to sync.
I spent over an hour the other morning speaking to apple customer support and have ensured I have administer right and that UAC is turned off.
I was taken through msconfigure and adjusted the startup tab but still no joy.
In the end I was e-mailed instructions on how to uninstall and then reinstall itunes and component parts.
Now that I've uninstalled itunes when I try reinstalling I get the following messages during the download.
The 1st message is;
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
When I click ok the next message that appears sometime later during the install is;
Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start Verify that you have sufficient privileges to start system services.
The options I have are to abort, retry or ignore. If I retry the same message comes back and if I abort or ignore the download continues and I then get the following message:
'Apple Application Support was not found. Apple Application Support is required to run itunes Helper. Please uninstall itunes, then reinstall itunes again. Error 2'
After attempting to reinstall itunes only some components were installed however itunes would not open.
It would appear many people have experienced problems with this latest download!
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
Similar Messages
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I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2.
We have had itunes on this pc for 2 years and recently it wouldn't open and another error message kept popping up saying it couldn't open because MSVCR80.dll was missing. I have unistalled the apple programs and tried reinstalling several times but to no avail. Hopefully my music library is not gone. Any Ideas out there?With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Hi i hope someone can help
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I use Iphoto as my primary download tool, then drag images into Adobe Bridge. Just today, when I tried to open a photo by clicking a thumbnail, all I got was an image of an exclamation mark and I couldn't drag the shot either. These are images I've successfully opened and dragged before. I would love guidance from anyone who knows a fix for this. Thanks! John
The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
What version of iPhoto?
As Larry says, your workflow doesn't make a whole lot of sense. If you're using iPhoto only for downloading then you're best off using Image Capture (in your Applications Folder) and just keep the whole database element out if it. If you're using iPhoto also to organise, then what are you using Bridge for? Anything you do in Bridge - or Photoshop - is unavailable in iPhoto if you work this way.
Regards
TD -
I am trying to do a simple copy and paste function while editing my website and I am getting an error message that says that my browser will not allow this function.. how can I override this?
thanks
Doug SnyderYou need to set Copy'n'Paste security policies for that domain in Firefox.
AllowClipboard Helper will help you do that. <br />
https://addons.mozilla.org/en-US/firefox/addon/allowclipboard-helper/ -
I have tried to download ITunes 11on Windows 7 but I keep getting error message 5 telling me it did not install correctly and to install again. Can anyone help?
HI there,
I would recommend taking a look at the troubleshooting steps found in the artilce below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W -
Please see the subject line thanks
I upgraded to 20gb iCloud but it isn't enough to back up. I get constant error messages saying there is no backup space and I've not been able to use the upgrade. Apple promised to refund then didn't. Please help is there anyway I can use this space?If you were told they would refund the price for the iCloud storage - Contact AppleCare and ask to speak with a senior advisor. Have the case number for the promised refund available.
If you are trying to update your device, but you don't have sufficient space to download and install the update, you need to delete content from your device. Buying storage in iCloud does not add space to the device which is what you need.
You can always update using a computer with iTunes installed - this method is faster, and will allow you to make a backup on the local computer (Local backups restore faster than iCloud backups).
HTH -
I had a itune update fail, now I get an error message (windows error 2). what do I need to do?
I had an itune update fail. now I get an error message. "windows error 2". I can not open itunes!
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Have been using Lightroom on my Apple computer for years. Now, ever since upgrading to Apple's Yosemite operating system I get an error message (150:30) every time I try to open a lightroom file. Has anyone else experienced this problem? Also how do I subscribe to Adobe's Premium Support? Every time I've tried (through contact support) I just get taken on an unending loop.
I think we need a lot more information.
Exactly what does the message say?
Exactly what files are you trying to open?
Exactly how are you trying to open them (what menu command or button or mouse action or keyboard shortcut)?
And lastly, what version of Lightroom are you using? -
I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup the iPod. I have authorized my computer. Still no luck.
Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port -
I have been using USB 2.1 10/100M ethernet adaptor. But it takes more than 15 mins to detect network interface. What should I do. I am not using apple's company adaptor. It's local company.
jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport -
Since installing the latest software update I have been unable to access my mail app.the screen appears blank?
Force close the mail app and reset your iPad. See if that fixes it.
In order to close the mail app, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the mail app and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
When updating to itune 10.5 I get this error message ,older version of bonjour can not be removed, and older version of apple mobile support cannot be removed, any one know how to fix this.
1) The older version of Bonjour can not be removed. Contact your technical support group.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
The version of “Adobe Flash Player” on your system does not include the latest security updates and has been blocked. To continue using “Adobe Flash Player”, download an updated version from Adobe’s website.
You haven't actually asked a question, but as stated you should only download Flash Player directy from Adobe.
Nor have you said what version of OS X and Safari you are running.
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version,10.3 or later, is for Intel Macs only, as Adobe no longer support the PPC platform. Version 11.0.1.152 is for Lion.
* Unhelpfully, if you want the last version for PPC Macs, you need to go here: http://kb2.adobe.com/cps/142/tn_14266.html and scroll down to 'Archived Versions/Older Archives'. Flash Player 10.1.102.64 is the one you download. More information here: http://kb2.adobe.com/cps/838/cpsid_83808.html
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe. -
Mac OSX 10.6.8 running Photoshop CS5. My hard drive went belly up. Installed a new one and then tried to install Photoshop from my backup. I get an error message 6 telling me to uninstall Photoshop and then reinstall from the original software. But I bought from Adobe online. How do I go about this?
Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think?
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