I have been using my iphone and it will not allow me to reset my security qeustions and i have not gotten a email on how to reset it yet please help

i have asked to have my security qeustions reset but have not gotten a email from them yet

If it hasn't arrived after a few hours and isn't in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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Similar Messages

  • TS1347 Have been using an iPhone and syncing with Outlook for several years.  Since downloading latest version of iTunes, contacts and calendars are not syncing.  Both items show to be checked for syncing.  Any suggestions?

    Have been using an iPhone and sysncing with Outlook through iTunes for several years.  Downloaded the recent update to iTunes and now sycing of contacts & calendars is not occuring.  I did see that i had to recheck to sync contacts and calendars again and have done this, but still no syncing is occuring.  Any suggestions?

    Hi Brian!
    I have an article here for you that addresses your issue and can help you troubleshoot this further:
    iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
    http://support.apple.com/kb/HT1692
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • Cannot get new ipad to message or facetime using my iphone number. Will only allow messaging and facetime with my email address

    cannot get new ipad to message or facetime using my iphone number. Will only allow messaging and facetime with my email address

    Using FaceTime  >  http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime
    iOS   http://support.apple.com/kb/TS3367
    About Messages
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755

  • I just bought iphone5 last 2 weeks.At first week i can use itune apps after these last 3 days i try to use itunes again and i couldnt open it...same as app store...please help me to solve my problem...thanks and god bless...

    i just bought iphone5 last 2 weeks.At first week i can use itune apps after these last 3 days i try to use itunes again and i couldnt open it...same as app store...please help me to solve my problem...thanks and god bless...

    Thanks Jakob. You are correct.
    I just finished another "experiment".
    I transcode the whole clip 1,2,3,4,5,6,7 to another ext Western Digital HDD and got the Error -50 too. Problem is this ext Western Digital HDD is Daisy chained to the LaCIe.
    So, I tried transcoding to another ext Western Digital HDD connected to my router. And this time NO PROBLEM.
    So, I should readjust the FW800 connectors.
    What do you mean by the controller of the Firewire ?
    Thanks
    Jakob Peterhänsel wrote:
    All I'm saying is, the error -50 from the Finder normally means there is something spooky going on.
    Here, the LaCie drives become unstable. In the few cases where I'v actually opened the cage and put the HDD into another mount, the HDD seems to be fine, so I suspect it's either the FW connectors of the controller itself.
    If the drive is under warranty, replace it, otherwise, move your data to another drive if it startes to do so frequently.
    Here, the drive will 'behave' normally for some time after a reboot of the OS, but it's a pain to reboot every X hours...

  • HT4623 My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update.  Please help!!!

    My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update.  Please help!!!

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
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    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
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             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
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               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
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  • HT4623 I have been using my Iphone and sync my music from my computer.   However, right now, I can't. Tried everything. None of the new songs on my computer will go on my phone. It goes thru all the motions as it should but the songs are not there.

    I have been using IPHONE and sync my music from my computer. However, i can no longer do this. It all goes thru the same motions, but the newer songs i want to put on my phone are not there.

    Please list what "tried everything" includes.

  • I have an issue syncing my iPhone 4 with itunes. This has only happened the last few times i have tried but don't know how to resolve it. Please help.

    Hi, the last few times i have tried to sync my iPhone 4 to my itunes it won't work. I plug my phone into my computer, to sync any new pictures i have taken or add my new music i have bought on my phone, and hit sync. It appears to start syncing then an error message appears saying the following:
    The iPhone 'my iPhone' cannot be synced. You do not have enough access privileges for this operation.
    I'm not sure what this means or why this keeps happening. I have the latest iTunes and i have not done anything different. It appears to have wiped some of my music from my iPhone and a number of my photo albums off. Please can someone help or advise how i resolve this issue. Thanks. 

    When you set up iOS7 the second screen specifically asks that you create a four digit code .
    That's what you now need to re-enter in your phone.
    Once entered you can go to system/general/Passcode lock
    Re-enter the same code and choose turn Passcode off
    iOS 7 has been designed to enforce minimum passcode security by default or in the case of the new 5s use of finger print level security.

  • When trying to open any of the 4 apps in  Adobe Creative Suite Design Standard I own outright, , I am unable to use the software and instead am being prompted to "Renew your Subscription to Creative Cloud".  Please help me

    I have purchased and used Adobe Products for 25+ years and I own CS6 Design Standard outright. 
    I  had previously  subscribed to Adobe Creative Cloud  but did not renew the annual subscription. 
    The CS6 Design Standard serial number is listed in my Adobe user account.    I have run the the Adobe Creative Cloud Cleaning tool, uninstalled  the Adobe Creative Cloud App and all other CC apps from my iMac.  I reinstalled  fresh copies of the CS6 software two different times, first from  my CS6 DVD disk and then from the  Adobe Download page.  During each installation of CS6, all seemed to run normally and I was prompted to enter the license number and it was accepted.  However, when trying to open the software after completing the installation, I am being prevented from doing so without renewing the Creative Cloud  subscription. 
    Who knows of a solution to this problem? 
    Contacting Adobe’s Chat support and Customer Support portal has not resulted in a solution, even though they have confirmed the license number as being accurate and linked to my account.  After weeks of waiting on their responses, yesterday I was told to go to the Forums to find a solution….Please Help Me….Thanks

    I am not familiar with the process involved with the link I am providing so please accept my apology if it is a repeat of something you have already tried...
    How do I prevent Creative Cloud from taking over my CS6 perpetual license?
    https://forums.adobe.com/thread/1584746

  • I set up an icloud account and it totally zapped ALL of my WORK contacts in Outlook.  All I want to do is disable icloud completely and I can not find info anywhere on how to do that! Please help.

    I set up icloud and it totally deleted ALL my outlook contacts for WORK! Please help. How can I deactivate the icloud and get my stuff back to normal!

    See:Creating an iCloud account: Frequently Asked Questions and How do I mange iCloud account about 3/4s of the way down.

  • How do i change where itunes looks for music on my computer? It would only use sample music and to import thousands of songs a file at a time is ridiculous, please help!

    Had to install a new version of iTunes after an upgrade to 64Bit Windows, when i got itunes to search for content it only found the sample music, my music is stored on D drive and i cant work out how to get itunes to search there, any suggestions?
    Thanks in advance, its really annoying!

    You can use File > Add folder to library to import the media from any location. If you don't see the menu bar press ALT or CTRL+B to display it. The default options for iTunes will have created a new library folder on the C: drive, and adding media in the way described will result in iTunes making new copies of each of your media files in the C:\ drive. If that's not what you want then I suggest you hold down the shift key as you click the icon to start iTunes and keep holding until asked to choose or create a library, click the create option, and create a libray at D:\iTunes. Move your existing media content into D:\iTUnes\iTunes Media and use File > Add folder to library to import D:\iTUnes\iTunes Media. This will make a self-contained portable library that is easy to backup & move in future.
    tt2

  • I have been using apple iphone five s from du and it has some problem i have given it to the service center but they said your phone is locked by apple and i have given one week for result its one week already no response from apple which make me disgusti

    i am here to share my feeling about apple and its co partner
    i have been using apple iphone five s since five month i am happy with it but recently my iphone have some problem with its ear pices then i went to apple service center in abu dhabi
    they took my phone for one day and tell me come for next day all will be okey
    when i went to next day they say that your iclould account has been locked by apple so you need to wait for one week time
    i have already a week and now when i went to meet them today they said just wait till apple reply to them and they are still waiting for that
    what the disgusting situation can any one wait to have their phone for fifteen days in this world
    such a well known company might not be given such a poor service
    where can i contact for that please advice me

    If there is a problem with your AppleID, you - and not the provider - must
    straighten out the matter.
    AppleID disabled:
    http://support.apple.com/kb/TS2446
    http://www.apple.com/support/itunes/contact/
    https://getsupport.apple.com/Issues.action

  • Hi guys, I have a problem with imessage. My iphone 4S is factory unlocked and i have been using t-mobile carrier. i tried settings - messages - imessage on but there is this 'waiting for activation' thing. Does anyone know how to solve this? Thanks!

    Hi guys, I have a problem with imessage. My iphone 4S is factory unlocked and i have been using t-mobile carrier. i tried settings - messages - imessage on but there is this 'waiting for activation' thing. Does anyone know how to solve this?
    Thanks!

    If you are in the UK:
    Please upgrade your plan to Web n Walk plus. One of our users on T-Mobile UK had this to report back to us:
    T-Mobile UK are in fact port blocking to ensure fair usage on their base Web and Walk Plan. I have upgraded to Web and Walk Plus and as a result the port blocks are lifted and I get a higher data allowance!
    We were also recently contacted by T-Mobile UK, who stated the following:
    Any smart phone (iphone, android etc) that is bought directly from T-Mobile should be automatically provisioned with Web n Walk plus, if customers have bought a handset sim free then they will need to call customer services and get this added. It is free of charge for most price plans (including new plans) but some older plans will generate a charge of £5pm for this.

  • HT204053 Ugh.  How do I get iCloud on my iPhone?  I have been using my iPhone for about a year and I have an iCloud account but it is useless since nothing syncs to nothing else.  Obviously I don't know what I am doing.

    Ugh.  How do I get iCloud on my iPhone?  I have been using my iPhone for about a year and I have an iCloud account but it is useless since nothing syncs to nothing else.  Obviously I don't know what I am doing.

    Welcome to the Apple community.
    Have you logged into your iCloud yet on your phone, in settings > iCloud.

  • TS4147 i have been using an iPhone 4 till date and now migrated to a iPhone 4s.The contacts are not copied in total from the other phone what should i do

    i have been using an iPhone 4 till date and now migrated to a iPhone 4s.The contacts are not copied in total from the other phone what should i do

    Welcome to the Apple Community.
    Please try the following…
    First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
    If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

  • Friends... i have been using an iphone 3(4.1/8B117), i jailbroke my iphone and then mistakenly deleted some of the cydia files after which my iphone started rebooting,and since then its restarting againg and again..please help..i'll be glad !!!!

    Friends... i have been using an iphone 3(4.1/8B117), i jailbroke my iphone and then mistakenly deleted some of the cydia system files after which my iphone started rebooting,and since then its restarting again and again..only the apple logo appears in the black screen and my fone restarts again... guys please help..i'll be glad !!!!

    Under the Terms of Use of this forum it is prohibited to discuss jail breaking. By jail breaking your iPhone you void any warranty you may have, forfeit any support from this forum, leave your iPhone vulnerable to malware and risk bricking your iPhone should you attempt future software updates or restoring your iPhone.

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