I have been waiting for education verification for 10 days now.  How much longer will I need to wait

I have submitted what was required and also received a confirmation that the it was received.  Can someone tell me how much longer I will need to wait.

Have you contacted Adobe support?

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    Subnet Mask:          0.0.0.0
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    DHCP Enabled:          Yes
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    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
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    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.0.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.0.1
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    Lease Expires:          Wed Apr 18 16:59:28 2012
    DNS Servers:          192.168.20.254
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    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
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    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 19:00:00 1969
    Lease Expires:          Wed Dec 31 19:00:00 1969
    DNS Servers:
    Active Connection:          LAN Connection
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    Online:                    Yes
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    The network connection timed out.
    Connection attempt to Gracenote server was successful.
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    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
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    Drive is empty.
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    iPodService 10.6.1.7 is currently running.
    iTunesHelper 10.6.1.7 is currently running.
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    Universal Serial Bus Controllers:
    Intel(R) ICH8 Family USB Universal Host Controller - 2830.  Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2831.  Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2832.  Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2834.  Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2835.  Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836.  Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A.  Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
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    This should get your itunes store connection working.
    Close your iTunes,
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    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
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    http://support.apple.com/kb/TS4123?viewlocale=en_US

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