I have been without adequate reception for over a day now....
I feel that Verizon has made it very convenient that once a cell tower falls no one can get ahold of Verizon customer service. They only give phone numbers. Guess what Verizon I can't call you? I have been with them for 7 years and they have never treated me as a loyal customer and now this? At least contact me. I heard some people got e-mails. I hope you realize people are mad and deserve a refund. Or maybe you could give a better discount to your loyal customers on new phones. Right now I get the same deal as anyone who walked into your stores.
>>Edited to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator
Hi Angela1879!
I want to ensure you're able to enjoy our 4G LTE network again! What model phone do you have and in what zip code are you experiencing this problem? How is service when you're outside at this location? Please let me know so that I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport
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