I have both PS cc and PS 2014 - the latter keeps on crashing

I have windows 7 and I am not sure why 2014 is always crashing. Is there a way to clean up preferences maybe to clear any mess?

I have try that several times without success.
To give you more info:
- sometimes I work and have no problem
- sometimes I work and suddenly it crashes - After that, I cannot even reopen for a while - I get the error message below.  Then later for some strange reason, it works again.
Note: I exchange files with other users that have been made on a Mac and sometimes I have font issues.

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