I have bought 2500 sack of gems in clash of clans, but they do not transact. It says "You've already purchased this but it hasnt been downloaded. Tap OK to download it now." But i cannot download it. Help?

Contact supercell, they are the ones that can repost it to your account. If you contact itunes support, they might refund it but they wont be able to repost it to your account

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I am trying to download UCbrowser which is fine on my iPhone 5C but unable to download on my iPad2, It shows on cloud but I couldn't download, I tried to change date but still no go, It says "you've already purchased this so this will be downloaded now"

I am trying to download UCbrowser which is fine on my iPhone 5C but unable to download on my iPad2, It shows on cloud but I couldn't download, I tried to change date but still no go, It says "you've already purchased this so this will be downloaded now" but never downloads

Close the App Store app, reset your iPad and then try again.
To close the App Store, drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I've tried to download an app that I used to have but deleted. I get the message "You've already purchased this, so it will be downloaded now at no additional charge." BUT it won't download.

I've tried to download an app that I used to have but deleted. I get the message "You've already purchased this, so it will be downloaded now at no additional charge." BUT it won't download.

Are you certain you have enough memory left on your device to accommodate the app? Also, are you certain that an iOS 8-compatible version has been released by the developer? If the answer to both questions is "yes", then try downloading it via an iTunes sync.
Cheers,
GB

TS1702 I bought 100 minutes for my daughters pinger ex app. The minutes never showed up and it says "You've already purchased this In-App purchase but it hasn't been downloaded". What do I do? How do I download it??

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-First try contacting the app developer/go to their support site.
Next contact iTunes
Apple - Support - iTunes - Contact Us

Why am I getting "you've already purchased this but it hasn't been downloaded" on my iPad for a in app purchase.

I need help. I'm trying to buy an in app purchase for FarmVille 2: Country Escape. And it says "you've already purchased this it hasn't been downloaded. I am using iPad Air and it's up to date.

Hi Neha
I'm afraid I got stuck again with the popup "You've already purchased this... " as well as the occasional prompt for my Apple ID password.
(I do make the call to finishTransaction on each callback i.e PURCHASE_TRANSACTION_SUCCESS, PURCHASE_TRANSACTION_CANCEL and PURCHASE_TRANSACTION_FAIL)
When I print out the list of pending transactions, I can see a number of them with the "...error: Cannot connect to ITunes Store:2 originalTransaction: null"
My question is, what happens if for some reasons the call to finishTransaction doesn't work (I'm guessing this is one of the scenarios that happened here)?
Just having the call to finishTransaction in the callback doesn't necessarily mean it will be successfully exceuted all the time.
What would you suggest in this scenario?
How would I know how to process those pending transactions? At this stage, I have no info on whether those transactions were successful etc?
I'd rather not have to interfere with Apple's handling of transactions but clickin on the popup button to download it doesn't seem to have any effect... Is this only a Sandbox issue too perhaps? *hopeful here
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Hi everyone. I have a problem with with gems in clash of clans.

Hi everyone.
I have a problem with with gems in clash of clans.
I bought sack of gems by 19.99 dollar and they take my money without adding gems to my account. After that I received an email from apple about my purchase (it's very normal email after purchase any thing). I tell you this because my purchase was successful but without adding gems to my account?
I email apple support and tells me the will replay within 48 and email clash of clans as well but there is still no response from them?
This is my second day but still no adding gems or even give my money back?
That should i do?
Please I ned you help?

How did you contact the support? Use the link below. Did you buy the Gems on the same device as you are using now? This kind of in-app purchase is not transferable and you will not see the gems on a different device.
Apple Support iTunes Store Contact

HT5552 I have a problem with with gems in clash of clans.

Hi everyone.
I have a problem with with gems in clash of clans.
I bought sack of gems by 19.99 +4.99 +4.99 dollar and they take my money without adding gems to my account. After that I received an email from apple about my purchase (it's very normal email after purchase any thing). I tell you this because my purchase was successful but without adding gems to my account?
I email apple support and tells me the will replay within 48 and email clash of clans as well but there is still no response from them?
This is my second day but still no adding gems or even give my money back?
That should i do?
Please I ned you help?
Please I ned you help?
Please I ned you help?

If you haven't had a reply within the 48 hours (you've checked the spam folder on your email account as well as the inbox ?), then try contacting them again (tees are user-to-user forums) : http://reportaproblem.apple.com
Or you can try contacting them via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

You've already purchased this item, but it hasn't been downloaded.

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When I go to update my apps per the iPhone's App Store program, they download and then I get this message:
+You've already purchased this item, but it hasn't been downloaded.To get it, open iTunes on your computer, select Check for Purchases, then sync your device to your computer.+
I did this, yet the problem remains. Have restored to factory settings and after installing my apps again, the next time one updates I get this error and despite my following the directions above, the error persists. Anyone know of a fix for this little circle?

Yeah, I am going to blast my iPhone for the 4th time today and pray this goes away. I had 6 apps showing updates, the 6 badge icon shows on the App Store on my iPhone and, having run them all, the 6 apps have two copies each on my iPhone: one that is the old version of the app and will not run and the other is a faded version of the app with an empty progress bar on the icon. Click those and you get an error message about connecting to iTunes, etc. as described in the article I linked to above.
It gets stranger than this. If I install a completely NEW app, the 6 that are stuck mid-update heal themselves and appear with the new version only, however now completely different apps (Hold Em for instance - which I did not update and didn't need an update) will not launch "app name Cannot Launch" message comes up.
Agh!

I tried to install the Watch ABC (a free app) on my iPad from the AppStore. It would not download. I attempted to install it a second time, and got the message "You've already purchased this, so it will downloaded now at no additional charge." Any advice?

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You are aware that there the app may have downloaded and been placed on the second screen. Not the main one. Can you swipe to the right to see if it is there?

HT201272 can not purchases sack of gems from clash of clans geme

can not purchases sack of gems from clash of clans game help me plese ..

If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If you are having a different problem ... ?

HT4009 I made an in-app purchase and it says I've already purchased this and it hasn't been downloaded. So I click ok and it says, Oops! Your transactiondidn't go through. Please try again. I have tried many times and my credit card has already been cha

I made an in-app purchase and it won't download. It keeps saying I've already purchased this in-app purchase but it hasn't been downloaded. It then say's Oops! Your transaction didn't go through, Please try again! and I have several times. The purchase has already been charged to my credit card on file.

Open the App Store and navigate to purchased, it should show the missing app under Not On This ipad. There should be a small cloud icon you can click on to download it.

Has anyone ever lost a ringtone that they purchased and downloaded? I have; completely gone. And when I searched and attempted to download it again I got the message "you've already purchased this; do you want to purchase it again?"

Has anyone ever lost a ringtone that they purchased and downloaded a ringtone and then it just completely disappeared? When I tried to download it again I got the message "You've already purchased this item; are you sure you want to buy it again?"

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I can not purchase gems in clash of clans . They tend to ask me to refer to iTunes support . Please help

I am not able to purchase any in app purchases . Both clash of clans and Paz 2 . They always ask me to contact support in iTunes . But I always get no answer .
Btw I am using iPad mini
Help !!!

What did iTunes Support say when you contacted them ? If you haven't contacted them yet, or it's been more that 24 hours since you contacted them, then you could try contacting them again : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Mail will not work, it says "you can"t use this version of mail with this version of mac os x. mail version 4.5 help please

Mail icon displays the following "you can't use this version of mail with this version of mac os x"
Mail version 4.5
It was ok on friday, my daughter used the mac to update her ipod to ios6, would this cause a problem?
All my updates are up to date.
Any help, thanks.

!! WARNING !!
about the September 2012
"Security Update 2012-004"
If you've got "Mail.app" in a folder OTHER THAN the root "Applications" folder,
MOVE "MAIL.APP" TO THE APPLICATIONS FOLDER
**BEFORE** INSTALLING THE "004" UPDATE!!
Because *IF* you use OSX's integrated Software Update app from the Apple menu to do the "004" updating, and *IF* your Mail.app is NOT in the Applications folder, then buddy, you've got some sitdown fixit time ahead of ya and/or some internet tie-up time downloading the "004" update file itself.
Been through it all, already. In fact, just got done getting my Mail back up & running. And I tried everything short of attempting to unpacking my "Mail.pkg" receipt file using... whatever... even Pacifist couldn't get it out. So that fixit "Plan D" died quick. And I'm not savvy enough to use Terminal commands to do "Plan E," so that SUDO stuff was my brick wall.
So I compressed my entire "Mail" subdirectory that contain all my emails, for safekeeping during the required surgery, or whatever would work, leaving the original Mail directory where it was. In case something bad happened in all my fixit whatevers, the one thing I *didn't* want to cross paths with was a hosed Library -> Mail folder. Then I'd be pssd. But I can wipe out that ZIP now 'cause all's well now. After 6 hrs of downloading thru a mobile broadband hotspot running at only 14KB/sec speed due to my having gone over my T-Mobile hotspot plan's bandwidth amount (throttled-down after reaching the limit, tho not cut off completely. Kinda nice, but it's a huge speed drop).
I tried moving the two Mail.app versions around, compressing them & then trashing the original so they wouldn't be recognized, blabla, even booted my Mac in Safe Mode & reinstalled the "MacOSX 10.6.8 (Snow Leopard) Update Combo.dmg" update file, which in the past has fixed many problems. But after restarting, not this one.
Like a dummy who ignored knowing better, I had my Mail.app in a folder other than the Applications folder, with only an alias to that being in the Applications folder. NOT GOOD ENOUGH. The updater don't see that as nuthin special or useful.
So if you've got, like I've got, "old" icons for Mail.app (v4.5) in your Finder toolbar & in your Dock that all point to "Mail.app v4.5" in whatever folder you've got that in, other than in the Applications folder (where Apple apparently REQUIRES that it be located, and ONLY there, at least for OSX updating purposes), then after you download & autorun that "004" updater using Software Update, NONE of your pre-existing Mail icons will work. And MOST aggravatingly, **NOR** will your brand-new "Mail.app v4.6" work that came out of the "004" updating installation. So basically, your Mail.app's... all of 'em.... are hosed. But only if you run the "004" update without your "Mail.app v4.5" being located in your Applications folder and ONLY in your Applications folder. And duplicates of Mail.app, scattered around your HDD?? Always a problem with many Apple apps.... The Apple software engineers apparently like 'em to be in the Applications folder, and in ONLY there, and ONLY the latest version, and ONLY 1 single copy of each on your entire HDD. They just don't seem to stress that enough, it appears. Kind of an oversight for them to not emphasize that, IMO...
My recommendation for this particular September 2012 "004" update:
If you run Software Update, and if you see the "Security Update 2012-004" listed as available for download, UNCHECKMARK IT. DO NOT DOWNLOAD IT USING SOFTWARE UPDATE ! Instead, download the actual update file itself.
Same thing, only a different way of doing it. Most importantly, you'll be skipping the auto-installation that Software Update performs.
AND you'll have that update file on your HDD for future fixits, should a nasty "unfixable" problem come up.
First, #1. Do a filename search for "Mail" (Option-Command-Spacebar). Scroll down to where the "Apps" are located in the list under the "Kind" column heading. First, find your Mail.app that's v4.5. Get that bugger into your Applications folder if it's not already there. Next, Trash all other "Mail.app" apps you see in that same list that you may have elsewhere on your HDD.
#2. Go here: https://support.apple.com/kb/DL1586
And download the actual "004" DMG update file: "SecUpd2012-004.dmg"
And of course, it's a biggie.... 270MB... so watching grass grow may be involved here if you've got a slow connection (go to a MacDonalds & do it, like I shoulda done).
3. After downloading, I'd recommend closing down all apps, emptying the Trash, and restarting.
Then, after restarting, run Disk Utility's "Repair Disk Permissions."
Then, doublecheck that the Mail.app version 4.5 is in your Applications folder.
THEN fire up & install "SecUpd2012-004.dmg."
Reboot.
After the reboot, your Mail.app version 4.5 in the Applications folder will have become Mail.app version 4.6 in the Applications folder, and all will be well again.
And you can dump that zipped-up "Username -> Library -> Mail" folder then, too.
Happy Mac'in!
Kevin Kendall
Macbook 7,1
(Apple's very last all-white Macbook model)
2.4GHz - 256GB Crucial SSD - 8GB Crucial RAM
OS 10.6.8 Build 10K549 + Win 7 Ultimate thru VMWare Fusion v5.0.1

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I have bought 2500 sack of gems in clash of clans, but they do not transact. It says "You've already purchased this but it hasnt been downloaded. Tap OK to download it now." But i cannot download it. Help?

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