I have bought a iPhone 5 second hand?
But I have the id and pass code for the Apple ID. It says it's disabled then when I get the pass code link the email is dead. What should I do I got it for a trade and I think I got scammed.
Yeah I'd take your money back because you most likely got scammed that device is nothing more then a lovely brick
Similar Messages
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I have bought a iphone 5 second hand and i restore it and now i need the icloud original user and i don't know it!what can i do?i can not activate my iphone
If you're able to contact the previous owner, send them this link and tell them to follow the instructions.
If not, you can't activate the device but may be able to get it refunded.
Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(112266) -
i have purchased a iphone 4s second hand used and when i tried to update its software, it is asking for apple id . i dont have contact with the person to whom i have purchased this device now what should i do
You can't do anything. You have encountered the activation lock. Unless you have some sort of contact with the previous owner you have bought a very expensive paper weight.
You can find out more about activation lock from Apple's site here: Find My iPhone Activation Lock - Apple Support -
i bought an iphone 5 second hand and was told all i had to do was sync it with itunes i did all that but previous owner hasn't removed the device from their account, i am unable to contact them..can anyone tell how i can start using my phone pls
Fanta Pants wrote:
i bought an iphone 5 second hand
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
I Just bought a second hand iPhone 4S I am having issues with the hearing during incoming and outgoing calls, I have turned the volume up and checked my settings but I still have trouble hearing the other person speak. It works if it's on speaker or if I have headphones plugged in. I need help desperately!!!!! Any suggestions on what to do???
Hey Itsanaasaunders,
Thanks for the question. I understand that you are experiencing issues hearing sound while on a call (receiver wise, not speakerphone). The following resource provides troubleshooting steps for this symptom:
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support
http://support.apple.com/en-us/HT203800
Clear the receiver
The iPhone receiver won't work properly if it's blocked or dirty. Here's where the receiver is:
Follow these steps, testing after each:
- Make sure nothing is blocking the receiver, such as a case or film.
If you have a new iPhone, remove the plastic film on the front and back of the device.
- Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
- While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
Restart and update
1. Restart your iPhone and test again.
2. If there's still no sound or poor sound quality, update to the latest version of iOS.
Get more help
If you've tried these steps and there's still no sound or poor sound quality from your iPhone, contact Apple Support.
Thanks,
Matt M. -
Need assistance on how to remove account as soon as possible please.
Thanks in advance.If the previous owner can't/won't help you, then there is nothing you can do. They can reset their Apple ID password. Continually refusing to help you would indicate to me that the person who sold you the device knows it is a lost/stolen device and doesn't want to give your money back.
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So i tried factory reseting, rebooting, everything. it didnt work, i gave up and went back to it 10 minutes later to find it working, it lasted a day without restarting, although charging it all night the battery stayed at 54% for the whole day not going down, i charged it again last night and it stayed at 54% again, about 15 minutes ago it turned off and wouldnt turn back on, so i plugged it into the charger, it came on and was 100% battery, then died again and came back on at 2% .. im continuing to charge it but it goes off and on and when it comes back on the battery % has gone up by 2% each time, can anyone tell me is a battery replacement needed?
Restore it.
Restore it as new.
If these fail, the it is likely a hardware issue. -
Bought iphone 4s second hand, and im having trouble activating it.
so i bought an iPhone 4s second hand, and I'm having trouble activating the phone, its linked to the persons apple id and
its asking for the person to sign in and i no longer have contact with him.
I went to a Verizon store, and they said that i myself can do it at home by connecting the phone to iTunes, but i don't
know what or how to do that, please help.Sorry, but the iPhone is of no use to you until/unless the prior owner removes it from their iCloud account.
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Good evening, my name is Ludmila I have a problem. im buy second hand iphone 5 but I can not use the screen shows asking me apple id but I do not know this is my first iphone I do not know what the police thought it was stolen or lost but I you can help me. Someone told me we should stop function Find my iphone but how?? email does not even know the first lord. It cost me 400 euros but may not use iphone. someone laugh at me because I deceived. Please help me tell me his email talk to you should stop off iCloud or ID
Scuzati de engleza google translate
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I made upgrade for IOS to 7.04 but my iphone is second hand and when iphone need to make activation ,i don't have the apple ID so my iphone didn't work from this time so please help me urgent.
There isn't one.
amrzaky wrote:
I can't contact with previous owner s i need another solutoin
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
hi i bought a ipad mini second hand and trying to set it up i cant get in contact with the last owner to reset the icloud address
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
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HT201407 i just purchase iphone 5 second hand.
Dear Sir/ Madam,
I just purchase iphone 5 second hand. i lost the contact number of previous owner. i have reset iphone 5 with itune. now, without login with his/her icloud id, phone is not activate. so i just need his/her email id, so i can contact him/her for activation.
My IMEI No is *****
Awaiting for your reply as soon as possible.
Thanks & Regards,
Atul Desai
<Personal Information Edited By Host>neroySC wrote:
Activation Lock is a powerful feature, I agree with that, but with great power comes great responsibility. Apple needs to set up some mechanism by which the rightful owners of Activation-Locked iPhones can unlock them. All these bricked devices represent a needless environmental problem. Perfectly good gadgets will have to be recycled. Until they do that, this feature is seriously flawed.
The rightful owner CAN unlock it. Now, did you verify that the person that sold you the iPhone was the current rightful owner when you purchased it?
Nope. You didn't. You purchased a used iPhone for a 'good deal', and didn't take the proper precautions to make sure you didn't get scammed.
You got scammed. You bought a stolen iPhone. Next time, think more carefully. If you cannot make contact with the seller, then it was unwise to make a purchase from someone you don't know and cannot contact.
This is on you, not Apple.
Where, exactly, did you see the 'ad' for this iPhone for sale? -
I am looking to buy an Iphone 532GB, second hand, i have the Serial numbr and need to check it is correct before i buy it.
Plug the SN in here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Also, MAKE SURE this is done BEFORE you purchase the phone:
http://support.apple.com/kb/ht5661 -
just bought an ipad air second hand that is tied to another apple id and password. can't contact previous owner to delete it from their cloud. any way around this?
You will not be able to activate iPad if you do not have the Apple ID and password of previous owner.
iCloud: Activation Lock -
I brought a iphone 4s second hand and the icloud account does not let me set my phone up
I brought a iphone 4s second hand and the icloud account does not let me set my phone up
Contact the owner. Have them log into www.icloud.com with their Apple ID & Password. have them remove the device from their account.
Find My iPhone Activation Lock: Removing a device from a previous ...
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