I have bought a movie from apple and it is not showing up on my apple tv?]

I was browsing through my movies on apple tv and the movie I bought was no longer there. I bought this movie about 4 years ago and have watched it plenty of times. How do i go about finding this movie and any other movies that have been lost and forgotten as well?

Have yu tried here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

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I bought a movie from itunes and it will not play. gives me a prompt to sign into itunes to play, but am already logged in?

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I am having the same trouble

HT1689 I have bought a movie from iTunes it wouldn't load though cause of storage issues... Any way I could get a refund??

I have bought a movie from iTunes it wouldn't load though cause of storage issues... Any way I could get a refund??

Hi, Nselkhatib.
You can report a problem with the purchase via the steps in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
You can also report an issue with this movie by accessing your purchases history in iTunes on your computer.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
Jason H.

I have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?

i have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?

Maybe it is in the Purchased category of iTunes,
Try going there

TS4124 we have purchased a movie from itunes and now it is in icloud and we want to put it on my daughters ipod - How?

We have purchased a movie from itunes and somehow it is now in icloud. How do we put it onto our daughters computer?

What did you try?
What happened?
Error message?
What did it say?
Any info?

I am have bought a gift from iTunes and sent it to an email address in Spain. Can they open the gift.?

I am have bought a gift from iTunes and sent it to an email address in Spain. Can they open the gift.?

Only if you are also in Spain.
You cannot gift to other countries at all.

I bought the movie Margin Call and it will not down load?

I bought the movie Margin Call and it will not down load?

You should be able to play films on windows computers, if it wasn't compatible with it (e.g. you should have got an error if you tried to buy an HD film on non-HD compatible computer).
The current version of iTunes is 11.4 - you can see if there are any updates available via the Help > Check For Updates menu option.
Or you can download the current version of iTunes from here : http://www.apple.com/itunes/download/
What happens when you try to play the film, and do other videos that you have in your iTunes play ok ?
If you can't get it to play but other videos play ok then contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com

HT1657 I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?

For the film not playing, you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
Not sure whether you can request a refund for the double charge via the same link, if not then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

I have a mac pro g4 when i load a cd or dvd there is no start up noise from drive and icon will not show on desktop or in itunes. How should i troubleshoot? pioneer 105 mirror door

I have a mac pro g4 when i load a cd or dvd there is no start up noise from drive and icon will not show on desktop or in itunes. How should i troubleshoot? pioneer 105 mirror door

PIONEER DVD-RW DVR-105:
Firmware Revision:          A506
Interconnect:          ATAPI
Burn Support:          Yes (Apple Shipping Drive)
Cache:          2000 KB
Reads DVD:          Yes
CD-Write:          -R, -RW
DVD-Write:          -R, -RW
Write Strategies:          CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:          Insert media and refresh to show available burn speeds
yes its a power mac thanks its been a long month and Merry Christmas thanks for checking my question im hoping its a driver problem but not liking some other stuff looking like replace drive

Hi! I'm from Brazil and I'm having troubles with subtitles. Watching movies from iTunes and Netflix, the subtitles shows yellow, too small and into gray boxes! I'm having this kind of trouble with my iPad also.

Watching movies from iTunes and Netflix, the subtitles shows yellow, too small and into gray boxes! I'm having this kind of trouble with my iPad also.

Solution found.
I am a Vodafone customer and installed the Vodafone app which asks you to turn off wifi connection on installation as it needs to communicate with their servers over 3G.
After restoring the iPad via iTunes this is the only app that I did nor re-install and seems to be too much of coincidence that while in full screen view watching films my wifi is switched off and 3G data connection is established 10 - 15 minutes into a fiilm and my data allowance gets eaten up!
I would also get push notifications from Vodafone saying "my daily data usage was almost used" with this app installed.
Have tested and on 3rd time watching sky go still wifi is on after 30 mins.
DO NOT INSTALL VODAFONE APP FROM THE APP STORE.

HT201407 I bought Iphone 4S from Poland and I can not activate my Iphone in Astana, Kazakhstan. please, Can you help me?

Dear Apple Support,
I bought Iphone 4S from Poland and I can not activate my Iphone in Astana, Kazakhstan and can not use my Iphone in Astana.
Please, Can you help me?
Best Regards,
Danalyk Zhakey

This is not Apple support. It is a user to user forum.
It would seem that you bought a phone that is locked to a carrier in Poland. You would either need to contact this carrier to discuss unlocking, or return or sell the phone and buy an unlocked one.

HT1498 I rented a movie and it does not show up on my apple tv but is in my video app on my phone. How can I watch it on my tv

I rented a movie and it does not show up on my apple tv but is in my video app on my phone. How can I watch it on my tv?

A movie rented on an iPhone can only be viewed on an iPhone. If you want to view on TV you need to rent directly on ATV or via computer (and stream using home-sharing)

I bought an iPhone from Ebay and it did not turn on so I looked on WinSCP and it said there was NO files PLEASE can someone send me iPhon 4 files!

I bought an iPhone from Ebay and it did not turn on so I looked on WinSCP and it said there was NO files PLEASE can someone send me iPhone 4 files!

No, no one can do that. You need to try restoring it:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

I have rented a movie in ITunes, however it does not show up in the movies on my ATV, but purchased movies do. What's up?

I have rented a movie through ITUNES, but it does not show up on my ATV movies menu as they have in the past in a category called rentals. In fact that category isn't shown. My purchased movies are showing up. What's up?
Bindlach61

A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.

I just bought a movie from itunes and can I copy it to my DVD to watch on a DVD player or only on an APPLE product?

I bought bought a movie in itunes and want to copy it to a DVD to play on a DVD player. Can I or must it be an APPLE product? If so, am disappointed since I can buy music and I own it and I paid full price to own it.

You own it but you don't own the copyright.
Copying movies in iTunes is not permitted.

I have bought a movie from apple and it is not showing up on my apple tv?]

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