I have bought a student CS6
I have bought a student CS6 as I attend Grays Harbor College in Aberdeen, WA and have installed it on my desktop and on my laptop, which I carry to school. The laptop and desktop were initialized with the proper number sent by email with no problems. Last Saturday when opening the program it wanted to give me a 30 day trial which is wrong, but I had to day yes and expected to put the initialized number in later. Trying to put the number in it says that it is not correct and now I can’t open the program at all.
I can understand that you want to stop the stealing of your programs, but penalizing the legitimate buyer is making it a little too hard.
As Jeff said, something is messing with your licensing system. Either it's a genuine permission issue or another software on your system is interfering, which could be anything from an overly keen virus scanner to some exotic freeware program that has replaced a critical system DLL. Anyway, you did provide zero system information, so this is not even beginning to go anywhere. Check the things I mentioned and then come back with more details.
Mylenium
Similar Messages
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I bought the student cs6 suite at George Brown College in Toronto and can't get it authorized
How can I get what I paid for from Adobe?
If you purchased it thru the school then you probably need to pursue the matter with the school. Some schools set up special arrangements with Adobe that can have limited licensing provisions.
If you purchased it thru Adobe then you need to contact them thru chat to see what the issue might be...
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
Hello:
I have bought a student and teacher edition of Adobe photoshop Lightroom 5. My identity has been confirmed. But when I was about to install (i believe), there was problem with the password. I have requested for the reset of the password. Now how can I get into the screen for the download and installation of my program.
Thanks.
Hasan Imamyou can dl and install using the link below. (you may as well dl/install lr 5.7.)
but you need your serial number to activate it so you can use beyond the 30 day trial period.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it? It makes me nervous , as it demands serial number, but e-mail i've got from Adobe doesn't contain any serial number or invitation or something like that.
Vetscheriascha to validate the software you will want to resolve the connection error between the computer and our activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.
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Help, I have bought Creative Suite 6 student version, I have the product code but not the numbers I need to activate it, can you help?
This is not something we can help you with in a public forum.
You'll either have to call Adobe Customer Service in your region, or use web chat. Here's link to web chat. Enter a product name and problem area. Ignore all the links except the one that says something like, "Still have a problem?" Click that, and you'll get a link to web chat:
Contact Customer Care -
I bought creative suite cs6 standard student and teacher edition and the download did not work properly - files appear incomplete/ or damaged. File size seems very small for a product of this size. Can you assist with download issue or provision of software ?
Lalalaladog where did you download CS6 from? I would recommend downloading the installation files for Creative Suite 6 Design Standard at Download CS6 products
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I bought a student version of CS 5 a few years ago, and just got a new computer (a MacBook Air). The computer doesn't have a CD drive, so how can I install my CS 5 onto my new computer?
Download CS5 products
Mylenium -
I have Dreamweaver CC, student/teacher version. Can I download CS6? All I see on my download menu are CC and CC14.
Please refer to :
Downloading CS6 applications from Creative Cloud
Creative Cloud Help | Install, update, or uninstall apps
Download CS6 products
Regards
Rajshree -
i bought and downloaded CS6 design standard, however the illustrator have got error downloading, how
What error exactly are you receiving? Which operating system do you have installed?
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I have bought a access to PS CS6, can I activate my another computer with this code?
As same as the title,I have bought a access to PS CS6, can I activate my another computer with this code?
Or, I have to pay if I want to activate the product on my new computer.The license entitles one to two installations.
If you should not use the old computer anymore you may want to deactivate Photoshop there, though. -
I have bought a CS5 suite (student) 2 years back. I have lost the original box and DVD. Now I am migrating to another computer and I couldnt find a source to install the CS5. Please help.
I couldnt even contact adobe direct to address the issue.If you registered with Adobe, your authorization number will be in your account on Adobe's website. Then you can use their downloads page and download CS5 and install it. A search on their main page will get you to the download page.
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I have bought and been using the 'Adobe Creative Suite 6 Design Standard'.
How do i move this from one laptop, to another laptop?
I require this for uni, and am struggling to move it across!
If you can help that would be greatHi 7717arrow,
Please use the below link to download CS6 Design standard on the new machine.
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Use the same serial no. to activate the product.
Thanks -
I have a version of cs6 which i can not register in mij account. How can i do that.
Two years ago i bought a version of cs6. I never succeeded to register my copy on adobe.com. Now i want to upgrade it to cc and get my discount by using my, already bought, version of cs6. But i can not get the discount because i didn't register it to my email account which i use to login on cc.
How can i get the discount to my first year.It can be registered under your Adobe ID only if it is a retail product. Volume licensed products can not be registered & they are also not eligible for CC promotional pricing.
Please check the product that you have, you can take Adobe Support assistance for the validation.
Regards
Rajshree -
Hello! I purchased a month package on Lightroom and Photoshop adobe a few months ago. The problem is that when I took this contract in a year, so, my computer broke down and I have not been downloaded programs. Now I have bought a new computer but how do I get access to desssa two programs.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
i bought the student and teacher version of CS5 extended for windows. Can I download the Mac version to my new apple computer and use the same serial number after removing phtoshop from my PC?
Can I download the Mac version to my new apple computer and use the same serial number after removing phtoshop from my PC?
Short answer: not for CS5.
Platform swaps are available but only for CS6
Order product | Platform, language swap
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