I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..

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HT3910 Hi, I'm trying to create a new account because I have bought an iMac second hand and the previous user doesn't remember his admin account password. Would someone advise me on what command prompts I need to write in order to create a new account. Th

Hi,
Just wondering how I can create a new account and password?
I've bought a second hand iMac from a dealer who hasn't fully erased the previous owner's user name and password. Therefore , I can't update or install any new password or update to Mountain Lion...
There is also no installation disc, so I don't seem to be able to reset the password that way.
I've just gone into the dos text :/root and wondered what I can do to create a new account and password without having to reinstall Snow Leopard?
Any help would be greatly appreciated.
Thanks.
Steve

Follow the steps in this article. Be sure to enter the commands exactly as written, paying attention to case and spaces, or lack thereof.
http://www.hackmac.org/tutorials/how-to-create-a-new-administrator-account/

I have a Mac Pro with four hard drives. I currently have Lion installed on one hard drive. I want to have the option to boot from either Lion or Snow Leopard. How can I do this?

I have a Mac Pro with four hard drives. I currently have Lion installed on one hard drive. I want to have the option to boot from either Lion or Snow Leopard. How can I do this?

It's best to install Snow Leopard on one of the three remain drives without an Operating System.
You can then install the applications you need from the original media. Create a User Account using Setup Assistant.
Do you want to migrate User Accounts from the OSX LIon boot drive, or are you keeping the User Accounts separate?
Dual-booting just requires holding the option key during startup and selecting either Lion or Snow Leopard.

I purchased an app for my Mac Book Pro. The app is called djay. Unfortunately it won't download. I get the following error message: Error 1004 please try again later. How can I resolve this issue?

I purchased an app for my Mac Book Pro. The app is called djay. Unfortunately it won't download. I get the following error message: Error 1004 please try again later. How can I resolve this issue?

Try contacting the app developer via email here > http://help.algoriddim.com/customer/portal/emails/new

I brought second hand iphone4 but i cannot open it because the owner forgot her apple id and password, how can i reformat this without reformating my phone outside?

I brought second hand iphone4 but i cannot open it because the owner forgot her apple id and password, how can i reformat this without reformating my phone outside? what can i do to open this? its till on the set up mode

There is nothing you can do about but ask the seller for your money back. Without the previous owners applid password, you cannot activate and use that device - there is no way around that. iOS 7's Activation Lock needs to be disabled by the previous owner in order for you to use it - if they cannot (or willnot) produce the password to disable it, you have no options.
They can disable it remotely for you - see http://support.apple.com/kb/HT5661 but not if they do not remember their own password.

HT5137 I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?

I made a purchase with my debit card on The Simpson Tapped out game, And now my game won't open. It just kicks me out every time I click on it. How do I fix this problem with out deleting my app?

Personally, I would never use a debit card online, for security reasons. If your card gets hacked its your money that is stolen. At least with a credit card it is the card providers money that is stolen.
Anyway, I would delete the app and re-install. If you paid for the app in the first place you will be able to re-install free of charge. Also, the app should allow the in-app purchase to happen again as it should recognise that you have already purchased it previously.
Finally, it might be that the 3G doesnt have as much ram as more recent models of iphone and you may have applications running in the background that are preventing the app to function with the in-app purchase unless you shut down any apps eating all you memory that are running in the background. Shut-down these apps (and the simpson tap out app) by exiting to your home screen and double-tapping the home button to show what apps are running in the background. press and hold any of the open apps until it starts shaking. close all the apps down. exit then re-launch the app.
good luck.

I need to back up and sync multiple iPhones to a single iMac. Each iPhone has a separate Apple ID and the data from each iPhone needs to be backed up separately from the others. How can I do this without getting all of the contacts, etc. mixed? Tnx

I need to back up and sync multiple iPhones to a single iMac. Each iPhone has a separate Apple ID and the data from each iPhone needs to be backed up separately from the others. How can I do this without getting all of the contacts, etc. mixed? Tnx

This might help: http://support.apple.com/kb/HT1495.

I'm having trouble with my Apple ID. I changed my email account, and recently (a month ago) and since I switched is requested every time I open any app to Apple ID password to the old email. How can I solve this? Could it be that my iPhone 4S is in sync w

I'm having trouble with my Apple ID. I changed my email account, and recently (a month ago) and since I switched is requested every time I open any app to Apple ID password to the old email. How can I solve this? Could it be that my iPhone 4S is in sync with my Ipod???

If you updated your existing account then try logging out of it on the iPhone by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPhone. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

I bought 3 iPhone 4s and each should have 5gb of cloud. I want to only use my one iTunes ID. How can I get this storage space increased to the 15 GB?

I bought 3 iPhone 4s and each should have 5gb of cloud. I want to only use my one iTunes ID. How can I get this storage space increased to the 15 GB?

iCloud storage is not allocated by device. iCloud storage is allocated to your iCloud AppleID. You get 5GB of iCloud storage.

I did the 8.0.2 update and no longer have my speak to text microphone down by the smileys. Don't want to use audio text. How can I get this back?

I did the 8.0.2 update and no longer have my speak to text microphone down by the smileys. Don't want to use audio text. How can I get this back?

Hey there tjbliven,
It sounds like you are not able to use the dictation feature of iOS 8, becuase the microphone icon is missing. It seems to me like Siri may be turned off, which would cause the icon to not be there:
Siri settings - iPhone
To set options for Siri, go to Settings > General > Siri. Options include:
Turning Siri on or off
That should get the dictation feature back for you.
Thank you for using Apple Support Communities.
All the very best,
Sterling

We have a requirement to print the w2 forms for employees using java application, how can i implement this. Please give some suggestion.

We have a requirement to print the w2 forms for employees using java application, how can i implement this. Please give some suggestion.

Anyone any ideas to help please?

TS1702 hi i have downloaded fifa 13 from the itunes in my laptop to put it in the ipad 2 but when i come to sync it it says fifa 13 failed instillation the problem is that i paid money for that game so like how can i resolve this problem

hi i have downloaded fifa 13 from the itunes in my laptop to put it in the ipad 2 but when i come to sync it it says fifa 13 failed instillation the problem is that i paid money for that game so like how can i resolve this problem, i didnt buy it with my account my friend bought it and he sended it for me so i really dont know what to do cause i didnt have a visa card so he bought it , and i paid him

sami1958 wrote:
... i didnt buy it with my account my friend bought it and he sended it for me ...
The issue is that it is tied to your friends Apple ID and not yours...
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

I have bought an iPad 2 recently but when i open itunes, i only have 3 buttons. (downloads, itunes U, podcasts) how do i get the music, music videos etc. buttons?

I have bought an iPad 2 recently but when i open itunes, i only have 3 buttons. (downloads, itunes U, podcasts) how do i get the music, music videos etc. buttons?

Reinstall iOS via iTunes on your computer.

I wanna ask about my imessages, because everytime that I am using my apple ID it is always saying that my username and password was incorrect.But I am really sure that I have input the correct username as well as my password.How can I resolve this problem

I wanna ask about my iMessages, because everytime that I am using my apple ID it is always saying that my username and password was incorrect.But I am really sure that I have input the correct username as well as my password.How can I resolve this problem?

You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them.

Hi I've just download os x mavericks 10.9 on my macbook pro the trouble is when i am on the internet my screen goes of it keeps saying put in your password how can i stop this every time the screen goes to sleep

hi I've just download os x mavericks 10.9 on my macbook pro the trouble is when i am on the internet my screen goes of it keeps saying put in your password how can i stop this everytime the screen goes to sleep

I don't know how you received an upgrade for iTunes. You make it sound like it was sent to you. At most your computer will tell you of a new version and you tell it to download it and install it. However, a computer will not do this for a version which is incompatible. iTunes 10.7 came out a few weeks ago but your computer would not notify you and even if it did, 10.7 would refuse to install on your computer. So this part isn't making a lot of sense.
Two ways to get the 'newer version' message. One is to open your library on a computer running a newer version, and then try to open it with an older version. Usually happens when the library is on an external and used with multiple computers. The second way is if you have multiple versions of itunes installed on your computer.
The newest (and likely the last) iTunes for OSX 10.5.8 is iTunes 10.6.3 which has been out for quite a while.
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575

I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

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