I have bought "coins" for the slotto game but the past three days it tells me to contact iTune support store...why will it take my money some days and not others??

I have bought many "coins" for the slotto game but the past three days it tells me to contact the iTune Store to complete transaction. I do not know how to contact them and why would it let me buy some days and not others?

Expresslane.apple.com
Click itunes, then itunes store, fill out your info, and then wait for a reply.
Do you purchase a lot?
Occasionally they will bar an account if the amount you're pourchasing seems irregular.

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