I have bought elements 13 and can't find the serial number.

I bought the download card at GRAVIS. Inside the box was a card with the activation code only, but no 24 numbers code. Also on the backside of the box : no 24 numbers code.
Can anybody help me?

[discussion moved to Downloading, Installing, Setting Up forum]
Best,
Sara

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This order no is for subscription of Adobe Captivate 8. In order to install subscription you need not to enter any serial key .During the installation it will prompt you to enter your Adobe Id and it will validate your subscription after validating your Adobe Id from the server. I mean you have to sign in with your Adobe Id during the installation which you have used at the time of purchasing the subscription.
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For more information on subscription please click on the link below.
http://www.adobe.com/in/products/captivate/faq.html#subscription
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I have bought elements 13 and can't find the serial number.

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