I have bought English verion In Design. I need the function of Chinese version. How can I converse it? Thanks
I have bought English verion In Design. I need the function of Chinese version. How can I converse it? Thanks
Ah. I understand now. I suspect it is the technical problem that the money keeps the account alive.
Go to http://www.apple.com/support/itunes/contact/ - and click on Express lane followed by iTunes > iTunes store. Explain to them and see if they will help you raise a new account.
Remember, your account and means of payment must relate to the country you permanently reside in.
Similar Messages
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i have bought a second hand iphone 4S which is locked on at&t how can i use other network sim on it as i have shifted from US
Call AT&T and see if you meet their requirements for unlocking the phone. If you don't, then you'll have to purchase a different phone entirely.
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The app game that I bought for iphone is not available in the itunes store anymore. How can I get it back on my iphone 4
If it's no longer in the store then you won't be able to re-download it - do you have a copy of it on your computer's iTunes (or on a backup) that you could sync back to your phone ?
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I bought a used macbook air, with reinstalled the OS without iMovie. How can I get iMovie on App free of charge as a default in macbook air ?
Unfortunately, as recommended by the lady from CA, as long as the Mac is still associated with the Apple ID of the original owner, you can't even buy those iLife apps with that Mac. You will always get the alert to download them with the original owner's Apple ID.
As suggested by the chavo from España, you need the original owner to contact Apple Care* and request that the OS and the iLife apps be disassociated from his Apple ID. Then you should be free to OS X Recovery to resinstall the most recent version of OS X that shipped with the Mac and install the iLife apps. Afterward, before using any of the iLife apps you need to open the Mac App Store (MAS) to the Purchases pane and Accept these apps into your MAS account's Apple ID. If you use any of the iLife apps before you have accepted them into your account, as per the app's Terms of Use, they all become one-trick-ponies that can not be downloaded onto another Mac or updated.
OS X Recovery -
http://support.apple.com/kb/HT4718
*If you bought the Mac from a 2nd hand shop and don't have access to the original owner, you may need to provide Apple a purchase receipt to offer proof of sale. -
Hello i have one IPhone 4S and I use 3G net in my mobile sometime I have problem with temperature in my phone at the SIM card or battery how can I fix this problem. By update or version of 6.1.3
Could it be because the SIM card got damaged while I cut it to fit the IPhone?
Very likely. Hard to believe the carrier in Mexico doesn't have a micro-SIM card available.
Or somehow the Chinese carrier found out and locked it?
No, which is not possible.
What can I do? Get a new SIM and see if it works again?
Get a micro-SIM from the carrier in Mexico that you don't have to manually cut down. If that carrier doesn't provide one, switch to another carrier that is not so low-budget. -
I am trying to load iTunes and keep getting a error 126 and reinstall program. I have uninstalled and reinstalled twice and keep getting the same error message. How can this be resolved?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
bought the HD season version of breaking bad, however I only need the regular @ 19.95. How can I change this and get the difference refunded?
When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases."
iTunes: Purchasing and viewing HD videos -
I bought a used Macbook that came with the OS 10.7 upgrade, How can I reset the admin password?
How can I reset the admin password I don't have the old password. I bought it used and the disk's it came with are OS 10.5 how can i get this password reset without losing any of the upgrades or files?
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password. -
I have followed the Apple Support Section Article HT 4527 and have moved itunes media onto an external Hard Drive. The complete file is 103GB in size.
I have downloaded the latest itunes onto my new PC.
When I follow the article and try moving the itunes file onto the new PC, I am informed that there is insufficient space on my new PC.
In any case, like my old system, I want to leave my music on the external HDD and just have the music library displayed in itunes when I click on the "Music" folder.
How can I get itunes on the new computer to interogate my external HDD to just list the library and leave the music on the external HDD?you can do this by keeping the external hard drive connected and doing the following
-hold shift key down on computer while opening iTunes and a prompt will appear to choose a library
-select choose library, iTunes should bring up your explorer windows where you can search for the external HD
-after you find the external HD find the iTunes folder you just copied to it
-after opening the iTunes folder look for the file that says iTunes library.itl or if you can't see that extenstion just look for a document looking thing in the iTunes folder that shows up as a database file
-double click the database file and boom iTunes should load your library without having to copy it to the computer
PS: do make sure that if you are going to do it this way, make sure that the external HD is connected at all times, because if you don't then you will get exclamation marks next to your iTunes songs
double PS: if you are unsure how to find out if the iTunes library file is a database file just right click it and choose properties and under the type it should say database file
hope this helps:) -
I have a Canadian apple ID and password andhave used ITunes cards in the past when in Canada to purchase music and download to my computer. I reside in the U.S. for several months each winter and just purchased an ITunes card here in Arizona. When I tried to purchase music on the Itunes store it would not accept the ITunes card as it said it was associated with a Canadian account. If I open an account on the U.S. itunes store and download music to my computer will I still be able to transfer that music to my Iphone without losing any of my existing music??? ?Thanks for your replies. Derek
Neither creating a new iTunes Store account nor changing the country of an existing one will erase previously downloaded content.
(93892) -
It's very annoying.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I bought and downloaded CS6 design standard, however the illustrator have got error downloading, how
i bought and downloaded CS6 design standard, however the illustrator have got error downloading, how
What error exactly are you receiving? Which operating system do you have installed?
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Hi, I have the iphone 4s and just bought an ebook for ibook, trouble is the font is so tiny I can't read it and the font sizer is not working? Please help!
Hello Glittergirl68,
Thank you for using Apple Support Communities.
It sounds like the function to reseize the Font in an iBook is not functioning properly.
I recommend a few things here. First close all the apps that are running in the background:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
From: iOS: Force an app to close
http://support.apple.com/kb/ht5137
When you have done that, restart the phone, and try again.
If the issue persists, I would follow these steps from the article:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
All the very best,
Sterling -
i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fix this?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email
If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..
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