I have bought Motion 5, but since then I cannot open Motion 4. What must I do? Have Motion 5 also templates?

I have bought Motion 5 and downloaded and installed it. Since then I cannot open Motion 4. What must I do? Does Motion 5 also have templates?

There are recommended instructions for installation here: http://support.apple.com/kb/HT4722.
It has moved your original Motion 4 app to a new folder, Final Cut Studio I believe. You have to locate that and move all the apps back into your applications folder. You should be able to launch Motion 4, although not at the same time as Motion 5.

Similar Messages

I recently reloaded my CS3 version after I had been experiencing issues, but since then I cannot open Adobe Bridge

My Adobe Bridge will not open, after a reload. The recommended setting was for windows XP Service pack three.

Your download or install of the update may have been corrupt. Visit the Mac App Store and re-download the update or visit http://support.apple.com/kb/DL1726 and download the 10.9.2 update combo and re-install.
If that fails to solve the problem please post back and post a EtreCheck Report which you can locate at:
http://www.etresoft.com/etrecheck

I have a mac Book that will not open DVD's of Business Presentations. I had my hard drive taken in to the Mac Store and had a new hard drive installed. Since then I cannot open DVD's. What is the application that I need, and the process. Tks

I have a mac book that will not open up DVD's recorded with a presentation. I install the disc in a HP / windows 7 and it works fine. I had my hard drive replaced and since then I cannot open up DVD's. Was there a application that did not get installed? And if so what is the process.

You need DVD Player. It should be in your Applications folder. If it is in there go to System Preferences>CDs & DVDs and for "When you insert a video DVD" make sure DVD Player is selected.

Firxfox installed (without me agreeing!) and update and since then I cannot open it at all. RE-installation didn't help. I urgently need Firefox up and running with my bookmarks intact. Thank you

As mentioned above, when I opened Firefox this morning it installed automatically an update w/o me agreeing and I don't know what was isntalled. Since then I cannot open Firefox. Mozilla Crash Reporter opens and thell me Firefox had a problem and crashed. "We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report."
I press restart Firefox but I always just get the same message. I uninstalled it and downloaded it again, nothing is changing. I urgentlyu need to use the bookmarks as I don't have them in Explorer which I have to use now.
Thank you

You need "sysinternal's process explorer", it is free and can replace the Microsoft process explorer, that you get by "CTRL+ALT+DELETE". Either program will allow you to kill the instances of FF that didn't die as they should have, when you closed them. Sysinternal is easier to use, it is a graphic display with many options. Do not push "CTRL+ALT+DELETE" twice unless you want to reboot, that is its default behaviour under Microsoft.

Hello and Thank You for your help!, I recently uninstalled malware from my computer. Since then I cannot open my gmail account and retrieve my email. ail.

I removed the ASK tool bars from my computer and since then I keep being told the cookies is either enabled or disabled. I refreshed Firefox and that solved nothing it just erased somethings that I setup on my desktop. I'm not dump but I'm not that well versed in resolving this issue and I don't want to make matters worse.......please help! And thank you so much! One more thing......I can still retrieve my email using Explorer but chose not to because of the lack of support for XP which is what I have. Again Thank You

Good afternoon and thank you John99!... for the reply and advice to my problem the other day. To give some insite to the issue I presented...the ASK toolbar was somehow downloaded onto my laptop and I not knowing that it was as malware and dangerous to my computer at first I left there. I did not like the fact that it was there and how it seemed to take over my setup. Well I looked into it which was fairly easy and found out what I did about Mindspark...not good! I also discovered while trying to solve the problem after receiving you responseto this problem that JAVA ORACLE can carry the Ask toolbar thru their updates. When OKed an update I found it wanting to add the ASK toolbar. I know that in the past I have not allowed other things that carry the ASK toolbar to download this because I liked what I had already setup. Well some where along the way it got downloaded. Anyway...I tried what you had suggested and nothing has changed. I receive email's thru Exployer and bring up my desktop to get onto Mozilla. This is not working!!! I just want to get onto Firefox, click into gmail and anything else I want and use it!..I can assure you that the one thing I cannot do is get into my gmail. It wants to tell my about my cookies...I have pressed all the right buttons and this is not solving anything at all. I was wandering that if I remove Firefox and download it again will this solve the problem. And will I be able to use all the same information or will I find it telling me that someone else already has that email, password, name, etc. because it did not clear everything when I removed Firefox from my computer? Remember, I'm not an expert on computers so any information you may have or suggestions you can give would be highly appreciated but step by step details are also welcome and needed! Again...Thank You so much, truly! Diana12

HT204266 Help...bought an iPad for mum at Xmas, got set up with App Store account and bought scrabble but since then we cannot log back into buy anything it asks for the password which we give it accepts but it asks us to answer security questions that go

Trying to login to the App Store and it keeps asking me to answer security questions but when I try to do so the page just goes blank to white and then disappear . By this point I am already successfully logged in.
Please help.

Rescue email address and how to reset Apple id sec. questions.
http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
If that doesn't work and your verify the following info, call 1-800-APL-CARE.
1. apple id username, that is not locked or disabled.
2. serial number of an apple product registerd in your name
3. Billing info associated with your account

I have iphone 3gs. I upgraded its software through itunes but it stopped reading sim. Then I restored but since then iphone is locked with message to insert a carrier compatible sim. I've checked my sim is ok. How to restore the iphone?

I have iphone 3gs. I upgraded its software through itunes but it stopped reading sim. Then I restored but since then iphone is locked with message to insert a carrier compatible sim. I've checked my sim, it is ok. How to restore the iphone?

I'm going to make some guesses here. You bought your phone second hand. In other words, not from Apple and not from your carrier. What you got is a hacked phone that was originally carrier locked, most likely to AT&T in the US. You are NOT in the US. (If I get any of this wrong, please tell me).
What has happened is when you updated the software, it was re-locked to the original carrier. ONLY the carrier can authorize an unlock. If it is locked to AT&T, you're out of luck as they WILL NOT unlock an iPhone for any reason.
If it's locked to another carrier, you will have to find out what carrier that is (you can NOT tell by looking at the model number) and find out if they unlock iPhones. If you can't find out, or if they do not, then your only real option is to sell the phone and purchase one from a LEGITIMATE source.
You can find out who the supported carriers are here: http://support.apple.com/kb/ht1937

About an hour ago, I purchased Real Racing 2 from the Mac App Store for $12.99, but since then it has not downloaded one bit, even though I have a stable wifi connection. The money has already been taken from my account as well. What should I do?

About an hour ago, I purchased Real Racing 2 from the Mac App Store for $12.99, but since then it has not downloaded one bit, even though I have a stable wifi connection. The money has already been taken from my account as well. What should I do?

Just to make sure, open Mac App Store and click Purchases. Can you pause the download and restart it?

I upgraded to snow leopard, since then safari does open in the dock but does not load as set in my preferences and the title page remains blank even though I have set-up a home page. I completely re-initialised safari, but no change.

I upgraded to snow leopard, since then safari does open in the dock (white dot) but does not startup as set in system preferences. Also, if I open safari, the title page remains blank even though I have set a home page under safari's preferences. I re-initialised safari, but no change.

Having put my home-page under "new windows open with home-page" solves the "blank title page problem".
One problem left: "safari" does not startup automatically as set in system preferences, whereas "mail", also set for startup DOES startup

HT4623 I have just updated my iphone 4 to OS 6.0, but since then I have been unable to access my emails, also facebook and ebay apps are slow to load

I have just updated my iphone 4 to OS 6.0, but since then I can't access my emails as when trying to open a particular email I am presented with a blank screen. Other apps such as facebook and ebay take an absolute age to open.
Is anyone else having problems? what can I do to put it right?

I am having this problem. At first with the new iPhone 5, and then with the iPad 2. I am not sure why this is happening.
My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
Then on the iPad 2 I plugged in to sync and saw there was a huge "Other" component in my storage. It required me to restore the iPad 2 from backup. With this restore the same issues occurred - putting the apps back on the iPad would hang up. The videos on the iPad also got stuck - maybe after about 10 hours of videos transfered iTunes crashed.
My solution has been to soft reset the device, restart Windows, and continue the process until it's complete. This is remarkably inefficient and time-intensive but everything works with patience.
I have been wondering if others have had these same problems.

HT3199 I have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

have an apple TV 1st generation - it froze downloading a trailer and had to be unplugged. Since then I cannot access the apple tv menu. When I run diagnostics it says it is operating properly but will not factory restore. What can I try?

Apologies, I was looking at the wrong schematic for the Apple TV 1. There isn't a button. So lets try this instead...
Remove the power cord and wait 20 seconds.
Plug it back in and let it boot (Give it 10 minutes, it's being tempremental)
Try and navigate to the the advanced menu and do a factory restore
If that doesn't work then if you are using the white remote hold down the menu button for six seconds and release this should bring up a hidden menu which will allow you to access the advanced configuration settings.
Again, if this fails there isn't much to do than tap it with a hammer to see if that fixes it (hard to believe how many times that actually works. (No responsibility taken if it breaks!, but at least you'd have a good reason to buy Apple TV 3)

I downloaded the latest Adobe Reader when prompted. Since then I cannot use Safari File Print to print web pages - the printer dialogue window opens but the page is blank. Also, when I try to use the safari Help button,the dialogue box is blank.

I downloaded the latest Adobe Reader update when prompted. Since then I cannot use Safari>File>Print to print web pages - the printer dialogue window opens, but the page remains blank. Also when I try to use the Safari Help button, the dialogue box opens but remains infuriatingly blank. Can anyone help me to solve this problem?

Back up all data.
Quit Safari. In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Before this last upgrade, when I would create a file and do a "Save As" it would always open "My Documents" by default, which is what I prefer. But since the upgrade it opens in some annonomus file, to which I have to go through several steps to get to My

Before this last upgrade, when I would create a file and do a "Save As" it would always open "My Documents" by default, which is what I prefer. But since the upgrade it opens in some anonymous file, to which I have to go through several steps to get to My Documents, and I can't seem to select the default in my preferences. HELP PLEASE!!!

Before this update of what software from what version to what version using which OS?

I upgraded my iPad last week to iOS 5.1.1 but since then most of my apps will not open....help!!

I upgraded my iPad last week to iOS 5.1.1 but since then most of my apps will not open....help!!

If it's happening on all the apps that you've downloaded from the App Store, but not the Apple built-in ones, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
If it's happening on all apps including Apple's then try closing them all via the taskbar and then see if they work when you re-open them : from the home screen (i.e. not with any app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of each app to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

My IPhone 4 won't turn on , I have tried holding the power button , the home button for 20 secs and it won't work , tried putting it into DFU mode and nothings happened , last night I updated it to 6.0.1 since then it hasn' t turned on , what should I do?

My IPhone 4 won't turn on , I have tried holding the power button , the home button for 20 secs and it won't work , tried putting it into DFU mode and nothings happened , last night I updated it to 6.0.1 since then it hasn' t turned on , what should I do?

I suggest charging it for several hours, then trying again.

I have bought Motion 5, but since then I cannot open Motion 4. What must I do? Have Motion 5 also templates?

Similar Messages

Maybe you are looking for