I have bought my iphone 5 from UK and now residing in USA. Although my carrier (Ultra Mobile) provides 4G service i only get 3G speed. Also icon "3G" appears on top part of my screen. My model is MD297B/A. Pls suggest to enable 4G on my phone
i have bought my iphone 5 from UK and now residing in USA. Although my carrier (Ultra Mobile) provides 4G service i only get 3G speed. Also icon "3G" appears on top part of my screen. My model is MD297B/A. Pls suggest to enable 4G on my phone
It is more than likely the inability of the UK phone to support the US phone bands. You will probably be stuck with 3G and will never be able to get LTE. Also, your warranty is only good in the UK. You might be better of to try and sell that device to someone in the UK and purchase a phone in the US that you can get full service with.
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Hi
I have I phone 4s and I am using it from th last 18 Months.I bought it from Singapore and it has the IOS 5.1.1. I an using it in India and I want to update the IOS to 6.1.3 which is available in my Software Updates.
Can I do it? And Can you please confirm that it will not affect any setting and will work fine. I am little bit concerned because I bought it from Singapore and using it in India.
Please confirm.
Thanks
VikasIf it is officially unlocked then it will be fine.
Otherwise, it will not. -
I purchased an Iphone from UAE and I'm using it in India, so is there any chance of getting Facetime here?
There is no chance. If FaceTime is missing from the phone, it can not be installed.
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**** there,
If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
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I have bought a IPhone 4 from Malaysia, my home button is not working. I want to replace the phone under warranty but all service centres mention that its country specific and I need to get it replaced only at malaysia. Can anyone guide me what to do????
The iPhone warranty is not international and as you purchased in
Malaysia the warranty is only valid in Malaysia
You could try taking to an iPhone Authorised service provider
in India but there have been many similar posts to yours
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outside India -
i have bought a iphone 4s from uk. but i face problem in using sim on it. this is updated with 6.0.1 version. this phone also have a chip in sim plate. now how could i use it?
Where did you purchase in UK and is the iPhone carrier locked ??
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I have bought an iphone 5 from cash converters. I'm waiting for a sim from my provider to arrive by post. I have left my phone on and twice it has turned its self off, is this right or is my phone seem faulty? I haven't been able to try the phone out yet as I didn't have a small SIM card. I'm worried as to why it would be turned off when I didn't turn it off.?.
If it turns off again take it back it,s not your problem ask for a refund or replacement
BSYDD Uk -
i have bought my Iphone 4s from USA and right now i am in India. How can i repair my phone in INDIA. when i contacted the image store they said, they will not repair it. friends can you suggest any possible solution
Because an iPhone warranty is only good in the country of purchase. You will have to take it back to the USA or send it to someone there to have them take it to an Apple store.
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Hi I hv bought my iPhone 5s from Dubai and using it in India. I m not able to use FaceTime. Please help to enable FaceTime in my iPhone 5s.
What is the model number of your iPhone? Settings=>General=>About, scroll
down to Model.
FaceTime is restricted in certain Middle East countries and iPhones designated
for those markets will never have FaceTime, even when no longer in the restricted
areas. -
So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out having to have the last users password
Bmscotr5 wrote:
How can I sign out of her icloud w/out having to have the last users password
You cannot.
Removing a device from a previous owner’s account
Try and get a Refund. -
i had bought iphone 4 from singapore and now i am relocated to india.....there is some hardware problem in the phone due to which i m nt able to use it.....how do i give the phone for repair and in which country?
The warranty is not international and only available in the Country of purchase .If the iPhone is out of warranty Apple or their Agents will also only give service in the country of original purchase.
So if you want Apple help you will have to return it to Singapore or find a 3rd party to repair it if they can in India as long as it is out of warranty and you understand that Apple would never help with that device in future if it has been opened by a 3rd party -
i bought an iphone 4s from someone and i dont know password of his Apple ID and i need to update the apps on my new iphone i need a solution please
The only solution is to erase the apps and purchase them through your own iTunes Store account. You have no legal right to those apps - the license is not tranferrable - and cannot in any case update them without the orginal purchaser's Apple ID.
Regards. -
I have purchased my apple iPhone 5 from Germany, and now I am back to India. I need to contact the German apple support team for queries related my device. How to contact the apple support team in Germany from India ?
Warranty and support is only valid in the country of origin, or in the case of a device purchased in an EU country, only in an EU country.
Unless you will be visiting an Apple store in one of the EU countries before the warranty expires, you are pretty much out of luck.
FYI, the Contact Us link at the bottom of the page provides the appropriate contact information for Apple. -
I have bought a iphone 5 second hand and i restore it and now i need the icloud original user and i don't know it!what can i do?i can not activate my iphone
If you're able to contact the previous owner, send them this link and tell them to follow the instructions.
If not, you can't activate the device but may be able to get it refunded.
Apple won't remove the lock for anyone other than the original owner(assuming they're alive.)
(112266) -
I have bought an iPhone 4S in Brazil and I would like to know if I can replace my old iPhone for a new one (iPhone 5S), at some Apple Store in USA, if I pay just the difference between both values.
You're welcome.
I would advise against that for the reasons I provided.
Could I have my iPad 2 for the new one paying the difference between their values?
No. Sell the existing yourself and use the proceeds to purchase a new iPad.
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