I have bought photoshop elements 12 but it won't install on my mac? Keeps saying my installation encountered errors?
I have updated my mac as well to os x maverick so that it would download as i hadn't updated my mac in a long time but it still won't install
Moving this discussion to the Downloading, Installing, Setting Up forum.
Bekkilindsey do you receive any specific error messages when you attempt to install Photoshop Elements 12? I would also recommend reviewing Troubleshoot installation | Photoshop Elements | Mac OS.
Similar Messages
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I bought Photoshop Elements 12 and I cannot install it..It says invalid serial number and says invalid Redemption Code when I try that way. I need the program and because I have opened the box it can't be returned to the store. I have over $100 tied up in this product that I can't use. Someone said install the free trial version...Ok, I did...but it is just a 30 day trial and I want the full version of the product I paid for!! So how do I get a valid serial number? The serial number on the box and the redemption code card both come up as invalid. Not a very happy customer right now!!
You will need to contact Adobe Support by chat or by phone.
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I bought photoshop elements 13 and tried to install it, but I get an error 7 code, and it says I have to install for 64 bit. I don't know how to do that.
Oops, forgot download link:
Download Photoshop Elements products | 13, 12, 11, 10 -
I have Adobe Photoshop Elements 10. It came installed on my HP Desktop. I am can not get the warp text tool to work. It has worked in the past. Once I click warp text, the little window does not pop up, and if I try to do anything else after I click warp text, it wont let me. Just sounds the ding, alert, can still slightly navigate the program but can not use any other tools after clicking warp text. I just have to open task manager and close the program. not sure if I'm doing something wrong or maybe I just need to uninstall and re install. Having trouble finding out how to uninstall and reinstall because the program came pre installed on my desktop.
It actually sounds like the warp text window is opening off screen.
Resetting the photoshop elements 10 preferences should fix it.
*Press and hold the Shift+Ctrl+Alt keys just after you start the launch of the photoshop elements 10 editor
*Keep holding the keys down until you get a dialog asking if you want to delete the adobe photoshop elements setting file
*Press Yes -
I'm using DVD Studio pro to burn a dvd but it won't let me cause I keep getting a "Formatting Failed" error message. It says "Formatting was not successful. Layer 0 exceeds max layer size allowed. Choose a suitable marker location that will support this condition." What does this mean?
KrisIt means your file is too large to fit on a single layer disk.
Recompress to keep the overall size (audio,video and menus) below 4.5GB
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I bought Photoshop Elements but it tells my trial has expired !
I just bought Photoshop Elements 12. I installed it but had to reinstall it. Now I am unable to use the Editor because it says Your trial has expired !!!
Hi,
What operating system are you running on?
When you installed it the second time, did you enter the serial number and logged in with your Adobe ID?
Do not log out as this deactivates that installation in Elements 12.
Brian -
I have ordered online Photoshop Elements 13 and Premiere Elements 13, but made the mistake of ordering the Windows version intstead of Mac. What do I have to do to convert?
Go here
Order product | Platform, language swap -
Can anyone help me with my problem?
Hi Shirley, If you can get to Expert Mode in the Editor it should be possible to click the top menu: Help >> Sign-in. If that doesn’t work you need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care -
Why does it keep saying your trial period has ended when I have bought Photoshop Elements 12
Why does it keep saying your trial period has ended when I have bought the product and registered it with you?
In addition to activating, you also need to sign in with your Adobe ID. Have you done that as well?
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks. -
Photoshop Elements 2.0 won't work on newer Mac OSX
I use a MacBookPro and when I finally upgraded my OSX system to 10.6.8, my Photoshop Elements 2.0 no longer functions. There is no error message. The program closes and this message appears...
"An unexpected and unrecoverable problem has occurred because of a program error. Photoshop will now exit."
Is there any patch or upgrade that I can download to make this program work on the newer OS? I don't feel I should have to pay for a whole new software program when I've already purchased the license for Photoshop Elements 2.0.
Thanks for your help.
Joe O'DonnellHi Joe,
The system requirements for 2.0 are at http://hiddenelements.com/elements2_requirements.html
I am not sure if those are the official reqs but that is what I was able to dig up. Photoshop Elements 2 is a very old version, the current one being 10.0. You could try your luck by posting your query on http://feedback.photoshop.com. The experts on that forum should be able to guide you. -
I bought FIFA 12 but it won't install on my ipod.
it stays on istall... but nothing happen... what can i do ?
Moving this discussion to the Downloading, Installing, Setting Up forum.
Bekkilindsey do you receive any specific error messages when you attempt to install Photoshop Elements 12? I would also recommend reviewing Troubleshoot installation | Photoshop Elements | Mac OS. -
Photoshop elements 4.0 won't install
unable to install photoshop elements 4.0 to my Mac OS Leopard
they are not compatible: http://www.answerbag.com/q_view/2231626
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The installer for iTunes free download says when installing "The installer encountered an error that caused the installation to fail." I have been to the help page and run Disk Utility (not sure if that's worked or not) and it still comes up with this. Please help me get iTunes back up and running. Thanks
Go to HD>Library>Receipts - remove the iTunesX.pkg receipt. Drag the iTunes app to the trash.
Repair permissions with Disk Utility - reboot - then try to run the installer.
MJ -
j'ai acheté hier le logiciel adobe photoshop élément 13 mais j'ai un mac et j'ai pas fait attention que visiblement ce logiciel est fait pour Windows donc je n'arrive pas à le télécharger.
Comment faire ?Hi salex7,
I just checked your account and saw that your order is still processing. I can take several hours for an order to process fully. Once it does, however, you should have no problem logging in and converting files.
Please try again shortly, and let us know if you're able to log in.
Best,
Sara -
I can't open this product, every time I try to it just asks for my adobe sign in and then when I log in the photoshop icon disappears and nothing opens. I have tried uninstalling and re-installing the program but the same things happens.
Contact Customer Care
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