I have bought something but it has not been added to my in game content how do i claim this back or get it fixed

GBR
Order Number: MGK7YF049Y
Receipt Date: 07/07/12
Order Total: £69.99
Item
Developer
Type
Unit Price
The Tribez HD, 1000 Gems
Report a Problem
Game Insight LLC
In App Purchase
£69.99
Order Total:
£69.99
I purchased this but i have not recieved it how do i fix this issue?

To contact  Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may initially be asked to pay a fee: however in the case of this particular problem you should be able to get them to sort it out without being charged.

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