I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.

Sign out from Creative Cloud and sign in again using email ID using which you had purcahsed subscription:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps which is asking for serial number and check.
Still asks for serial number check the hosts file for Adobe entries , if present remove it and try to activate.
1) Right click on the Finder icon on dock and select "Go-To Folder" option.
2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
/etc
3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
5)Copy and paste the Hosts file back to "Etc" folder.
When asked Authenticate with your Mac password.
Make sure to select "Replace" option when prompted.
Then launch CC apps which is asking for serial number and check.

Similar Messages

Maybe you are looking for

  • Macbook no longer detects Airport Express Network

    I've been using my macbook to connect to my Airport express base station for my home wireless daily for like a year now. Today however, my macbook refuses to connect to the network. After a few scans it detects the network, then when I try to connect

  • Syncing videos from Macbook Pro to Ipad

    A long time ago i purchased some DVD's that came with digital copies. i put those copies on to my iPad and everything was fine. Today i go to plug in my iPad and the videos are gone. I go to re-sync the videos and every time is tells me that it can n

  • 4.0 layout files cant be read by 4.1 and vice versa?!?

    I have just learned that all my videoTs folders that I have built in studio pro 4.0 cannot be formated in DVDSP 4.1 and vice versa. This is extremely frustrating and has limited the efficiency having both a G5 workstation and a Xeon workstation shoul

  • MacBook & Toshiba Regza 40XF355 FullHD TV

    Hi, I connetected my macbook to my hdtv using a mini-DVI to DVI adaptor, and a DVI to hdmi cable. The TV is detected, and the right mode is chosen : snow leopard use it in 1080p. But, display is not correctly set : if I don't check "full screen" in "

  • Can you authenticate user/password from SAP to Active Directory

    I don't want to implement SSO for ABAP because my company doesn't have the license for  "SAP NW Single Sign-On"; but we would like to authenticate our users and their passwords to active directory.  Our goal is to make sure the user/password in SAP i